Cannot boot! Cannot charge! How long can we support for RIM?

Question

First of all, I am very disappointed to RIM
From the beginning to now I have used many BlackBerry mobile phone, RIM has been rigorous work and good service. But since I used 9520, now playbook, lets me lose confidence to the RIM, this is real
The escalation of the 668 systems, playbook can not boot, countless toss, numerous times to restart, no solution . After friends advice, finally able to boot.
I don't know such a famous company, before the update products, why there will be such a mistake.
Boot problem is solved, but then again, playbook does not charge, still numerous toss, numerous times to restart, power is reduced from 20% to the present 0%. until now still can not solve.
I don't know, so rigorous style of a company, why not on major issues, the first time to give solutions for every user. Why???
How long can we support for rim? Maybe every user heart will understand.
Add content:
Not charging performance:
In addition to power has no change and in reducing, other phenomenon are exactly the same than a normal machines
No matter how I restart the device, how to charge, all have no effect
Try method:
every 4 minutes hold "power+v-+v+“（three key）to restart; replacement charger plug; the mode of standby charging; continuous plug-in charger; after connecting DBS to connect the charger; continuous charging hours;
The above methods are fellow Netizens suggestions, but no one can save my playbook.
RIM, can you tell me how to do?

Answer 1

why did not have anybody, do something?