Cannot boot Illustrator!

Please help! Neither my Illustrator CS nor CS2 will boot up on my G5 PPC mac. No other Adobe product is affected nor is any other software program I run. The programs begin the startup process and for CS2 it simply never finishes, and for CS it crashes. The crash report generates
Exception:  EXC_BAD_ACCESS (0x0001) Codes:      KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
error code. I have tested the hard drive with the Apple disk utility, I have run the Apple hardware test, and I have run Memtest. The memory and hardware showed no problems and the hard drive had minor repairs. Nothing has solved the problem. I don't know how to just trash the plist files or cache files for Illustrator since all of the adobe products seem to be bundled in the libraries. Any help or insight would be greatly appreciated!

THANK YOU SO MUCH!!!!!!! THIS WORKED PERFECTLY! YOU ROCK!
I will try and post this on the forum for anyone else who is having 
the problem. It makes me crazy that after all the searching, testing, 
and frustration that it was so difficult to find this very easy 
solution!
Thanks again so much!

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    OS Version:      10.9.5 (Build 13F34)
    Architecture:    x86_64
    Report Version:  18
    Command:         Illustrator
    Path:            /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
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    Steps:           14 (100ms sampling interval)
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    Fan speed:       4089 rpm
    Free pages:      2925532 pages (+863)
    Pageins:         0 pages
    Pageouts:        0 pages
    Swapins:         0 pages
    Swapouts:        0 pages
    Process:         Adobe Illustrator [169]
    Path:            /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
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    CPU Time:        1.332s
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      Thread 0x539      DispatchQueue 1          priority 46         cpu time   1.332s
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        14 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3935440 (Adobe Illustrator) [0x100462480]
          14 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3996739 (Adobe Illustrator) [0x1004713f3]
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                                            1  _platform_strcmp + 106 (libsystem_platform.dylib) [0x7fff98111d6a]
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                                            1  <executing in user space>
      Thread 0xb55      DispatchQueue 2          priority 48       
      14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
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      Thread 0x128d     priority 62       
      14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
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            14 __NSThread__main__ + 1318 (Foundation) [0x7fff8c419dfb]
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                  14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
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             0x10fef3000 -        0x10fef4fff  accountsd (336.9) <806AD9DD-23C7-3DB5-BE2F-C3E4D3E27EA9> /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
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    UID:             501
    Task size:       1254 pages
    CPU Time:        0.002s
    Process:         AdobeIPCBroker [303]
    Path:            /Applications/Utilities/Adobe Application Manager/*/AdobeIPCBroker.app/Contents/MacOS/AdobeIPCBroker
    Architecture:    i386
    Parent:          launchd [1]
    Responsible:     Creative Cloud [294]
    UID:             501
    Task size:       1529 pages
    Importance:      Donating
    IO Policy:       Standard
    Process:         AirPlayUIAgent [252]
    Path:            /System/Library/CoreServices/AirPlayUIAgent.app/Contents/MacOS/AirPlayUIAgent
    Architecture:    x86_64
    Parent:          launchd [156]
    UID:             501
    Sudden Term:     Clean (allows idle exit)
    Task size:       1949 pages
    Importance:      Adaptive, Donating
      Thread 0x12fe     DispatchQueue 1          priority 46       
      14 start + 1 (libdyld.dylib) [0x7fff965bb5fd]
        14 NSApplicationMain + 940 (AppKit) [0x7fff940e0783]
          14 -[NSApplication run] + 553 (AppKit) [0x7fff940f599c]
            14 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122 (AppKit) [0x7fff9410189b]
              14 _DPSNextEvent + 1434 (AppKit) [0x7fff9410224e]
                14 _BlockUntilNextEventMatchingListInModeWithFilter + 65 (HIToolbox) [0x7fff98a8a5bc]
                  14 ReceiveNextEventCommon + 479 (HIToolbox) [0x7fff98a8a7b7]
                    14 RunCurrentEventLoopInMode + 226 (HIToolbox) [0x7fff98a8aa0d]
                      14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
                        14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
                          14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
                            14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
                             *14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
      Thread 0x1300     DispatchQueue 2          priority 48       
      14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
        14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
         *14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
      Thread 0x1310     priority 46       
      14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
        14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
          14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
            14 _NSEventThread + 144 (AppKit) [0x7fff942a205e]
              14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
                14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
                  14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
                    14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
                     *14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
      Binary Images:
             0x10b9c8000 -        0x10b9cdff3  com.apple.AirPlayUIAgent 2.0 (200.34.4) <0E216F6D-BD52-38DA-BED6-DDF3BA3B34D2> /System/Library/CoreServices/AirPlayUIAgent.app/Contents/MacOS/AirPlayUIAgent
          0x7fff8e59c000 -     0x7fff8e5b8ff7  libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
          0x7fff8f3a1000 -     0x7fff8f586fff  com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff90383000 -     0x7fff9038aff7  libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
          0x7fff90aec000 -     0x7fff90b06fff  libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
          0x7fff940de000 -     0x7fff94c54ff7  com.apple.AppKit 6.9 (1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
          0x7fff965b8000 -     0x7fff965bbff7  libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
          0x7fff98a5c000 -     0x7fff98d06ff5  com.apple.HIToolbox 2.1.1 <A388E773-AE7B-3FD1-8662-A98E6E24EA16> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
    *0xffffff8000200000 - 0xffffff80007a823a  mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
    Process:         airportd [95]
    Path:            /usr/libexec/airportd
    Architecture:    x86_64
    Parent:          launchd [1]
    UID:             0
    Sudden Term:     Clean
    Task size:       1304 pages
    Importance:      Adaptive, Background Priority
    IO Policy:       Utility
    Timers:          Coalesced
      Thread 0x319      DispatchQueue 1          priority 4        
      14 start + 1 (libdyld.dylib) [0x7fff965bb5fd]
        14 ??? (airportd + 85556) [0x105c27e34]
          14 -[NSRunLoop(NSRunLoop) run] + 74 (Foundation) [0x7fff8c504b3a]
            14 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 253 (Foundation) [0x7fff8c41c16c]
              14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
                14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
                  14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
                    14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
                     *14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
      Thread 0x3d1      DispatchQueue 2          priority 4        
      14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
        14 _dispatch_mgr_invoke + 177 (libdispatch.dylib) [0x7fff90aef3e3]
          14 __select_nocancel + 10 (libsystem_kernel.dylib) [0x7fff8e5b19c2]
           *14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
      Thread 0x3e1      priority 4        
      14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
        14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
          14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
            14 __select + 10 (libsystem_kernel.dylib) [0x7fff8e5b19aa]
             *14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
      Binary Images:
             0x105c13000 -        0x105c82ff7  airportd (940.60) <0329604B-D65F-3571-BBC5-7ABF6CC80101> /usr/libexec/airportd
          0x7fff8c3b3000 -     0x7fff8c6b3ff7  com.apple.Foundation 6.9 (1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
          0x7fff8e59c000 -     0x7fff8e5b8ff7  libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
          0x7fff8f3a1000 -     0x7fff8f586fff  com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff90383000 -     0x7fff9038aff7  libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
          0x7fff90aec000 -     0x7fff90b06fff  libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
          0x7fff965b8000 -     0x7fff965bbff7  libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
    *0xffffff8000200000 - 0xffffff80007a823a  mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
    Process:         aosnotifyd [94]
    Path:            /usr/libexec/aosnotifyd
    Architecture:    x86_64
    Parent:          launchd [1]
    UID:             0
    Sudden Term:     Clean (allows idle exit)
    Task size:       2401 pages
    Importance:      Adaptive, Background Priority
    IO Policy:       Utility
    Timers:          Coalesced
      Thread 0x318      DispatchQueue 1          priority 4        
      14 start + 1 (libdyld.dylib) [0x7fff965bb5fd]
        14 ??? (aosnotifyd + 61205) [0x10a42af15]
          14 ??? (aosnotifyd + 173664) [0x10a446660]
            14 -[NSRunLoop(NSRunLoop) run] + 74 (Foundation) [0x7fff8c504b3a]
              14 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 253 (Foundation) [0x7fff8c41c16c]
                14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
                  14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
                    14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
                      14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
                       *14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
      Thread 0x386      DispatchQueue 2          priority 4        
      14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
        14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
         *14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
      Thread 0x47e      priority 4        
      14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
        14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
          14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
            14 __NSThread__main__ + 1318 (Foundation) [0x7fff8c419dfb]
              14 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348 (Foundation) [0x7fff8c419ff7]
                14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
                  14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
                    14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
                      14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
                       *14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
      Thread 0x12ee     priority 4        
      14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
        14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
          14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
            14 __select + 10 (libsystem_kernel.dylib) [0x7fff8e5b19aa]
             *14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
      Binary Images:
             0x10a41c000 -        0x10a47afff  aosnotifyd (760.3) <57A7B425-2369-3F29-A0DE-13E0DA454F62> /usr/libexec/aosnotifyd
          0x7fff8c3b3000 -     0x7fff8c6b3ff7  com.apple.Foundation 6.9 (1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
          0x7fff8e59c000 -     0x7fff8e5b8ff7  libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
          0x7fff8f3a1000 -     0x7fff8f586fff  com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff90383000 -     0x7fff9038aff7  libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
          0x7fff90aec000 -     0x7fff90b06fff  libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
          0x7fff965b8000 -     0x7fff965bbff7  libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
    *0xffffff8000200000 - 0xffffff80007a823a  mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
    Process:         appleeventsd [87]
    Path:            /System/Library/CoreServices/appleeventsd
    Architecture:    x86_64
    Parent:          launchd [1]
    UID:             55
    Task size:       879 pages
    Importance:      Adaptive, Background Priority
    IO Policy:       Utility
    Timers:          Coalesced
      Thread 0x3e4      DispatchQueue 2          priority 4        
      14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
        14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
         *14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
      Thread 0x3e5      DispatchQueue 7          priority 4        
      14 _dispatch_sig_thread + 45 (libdispatch.dylib) [0x7fff90af77c5]
        14 __sigsuspend_nocancel + 10 (libsystem_kernel.dylib) [0x7fff8e5b1caa]
         *14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
      Binary Images:
             0x10a77e000 -        0x10a77effe  appleeventsd (665.5) <5049C997-9744-35A2-960D-0C4732911528> /System/Library/CoreServices/appleeventsd
          0x7fff8e59c000 -     0x7fff8e5b8ff7  libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
          0x7fff90aec000 -     0x7fff90b06fff  libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
    *0xffffff8000200000 - 0xffffff80007a823a  mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
    Process:         AppleIDAuthAgent [289]
    Path:            /System/Library/CoreServices/AppleIDAuthAgent
    Architecture:    x86_64
    Parent:          launchd [156]
    UID:             501
    Sudden Term:     Clean (allows idle exit)
    Task size:       518 pages
    Importance:      Adaptive, Background Priority
    IO Policy:       Utility
    Timers:          Coalesced
      Thread 0x1671     DispatchQueue 2          priority 4        
      14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
        14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
         *14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
      Thread 0x1672     DispatchQueue 7          priority 4        
      14 _dispatch_sig_thread + 45 (libdispatch.dylib) [0x7fff90af77c5]
        14 __sigsuspend_nocancel + 10 (libsystem_kernel.dylib) [0x7fff8e5b1caa]
         *14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
      Thread 0x1675     DispatchQueue 16         priority 4        
      14 start_wqthread + 13 (libsystem_pthread.dylib) [0x7fff90388fb9]
        14 _pthread_wqthread + 314 (libsystem_pthread.dylib) [0x7fff90385ef8]
          14 _dispatch_worker_thread2 + 40 (libdispatch.dylib) [0x7fff90af0177]
            14 _dispatch_root_queue_drain + 75 (libdispatch.dylib) [0x7fff90aeef87]
              14 _dispatch_queue_invoke + 110 (libdispatch.dylib) [0x7fff90af09c1]
                14 _dispatch_queue_drain + 359 (libdispatch.dylib) [0x7fff90aef617]
                  14 _dispatch_source_invoke + 413 (libdispatch.dylib) [0x7fff90aef885]
                    14 _dispatch_client_callout + 8 (libdispatch.dylib) [0x7fff90aed28d]
                      14 _dispatch_after_timer_callback + 77 (libdispatch.dylib) [0x7fff90af5433]
                        14 _dispatch_client_callout + 8 (libdispatch.dylib) [0x7fff90aed28d]
                          14 _dispatch_call_block_and_release + 12 (libdispatch.dylib) [0x7fff90af01bb]
                            14 ___ZL30startScheduledAccountCheckTaskdd_block_invoke_2 + 480 (AppleIDAuthAgent) [0x10c183dd4]
                              14 semaphore_timedwait_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada6e]
                               *14 semaphore_wait_continue + 0 (mach_kernel) [0xffffff800023b570]
      Binary Images:
             0x10c181000 -        0x10c1b1fff  AppleIDAuthAgent (600.4) <9549C391-F83B-3B63-8D2B-482E77EE24CE> /System/Library/CoreServices/AppleIDAuthAgent
          0x7fff8e59c000 -     0x7fff8e5b8ff7  libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
          0x7fff90383000 -     0x7fff9038aff7  libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
          0x7fff90aec000 -     0x7fff90b06fff  libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
    *0xffffff8000200000 - 0xffffff80007a823a  mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
    Process:         AppleSpell [397]
    Path:            /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
    Architecture:    x86_64
    Parent:          launchd [156]
    UID:             501
    Sudden Term:     Clean
    Task size:       1173 pages
    Importance:      Donating
    IO Policy:       Standard
    Timers:          Coalesced
      Thread 0x1d75     DispatchQueue 1          priority 31       
      14 start + 1 (libdyld.dylib) [0x7fff965bb5fd]
        14 ??? (AppleSpell + 4798) [0x1051ac2be]
          14 -[NSSpellServer run] + 73 (Foundation) [0x7fff8c53621b]
            14 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8f4c6811]
              14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
                14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
                  14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
                    14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
                     *14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
      Thread 0x1d7e     DispatchQueue 2          priority 33       
      14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
        14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
         *14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
      Binary Images:
             0x1051ab000 -        0x10526eff7  com.apple.AppleSpell 2.1 (232) <A0032D8D-8C88-3E70-960D-BE53DE83E0BC> /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
          0x7fff8c3b3000 -     0x7fff8c6b3ff7  com.apple.Foundation 6.9 (1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
          0x7fff8e59c000 -     0x7fff8e5b8ff7  libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
          0x7fff8f3a1000 -     0x7fff8f586fff  com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff90aec000 -     0x7fff90b06fff  libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
          0x7fff965b8000 -     0x7fff965bbff7  libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
    *0xffffff8000200000 - 0xffffff80007a823a  mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
    Process:         apsd [93]
    Path:            /System/Library/PrivateFrameworks/ApplePushService.framework/apsd
    Architecture:    x86_64
    Parent:          launchd [1]
    UID:             0
    Task size:       2336 pages
    Importance:      Adaptive, Donating
    Timers:          Coalesced
      Thread 0x317      DispatchQueue 1          priority 31       
      14 start + 1 (libdyld.dylib) [0x7fff965bb5fd]
        14 ??? (apsd + 211338) [0x10993798a]
          14 -[NSRunLoop(NSRunLoop) run] + 74 (Foundation) [0x7fff8c504b3a]
            14 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 253 (Foundation) [0x7fff8c41c16c]
              14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
                14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
                  14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
                    14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
                     *14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
      Thread 0x39b      DispatchQueue 2          priority 33       
      14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
        14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
         *14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
      Thread 0x43c      priority 63       
      14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
        14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
          14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
            14 __NSThread__main__ + 1318 (Foundation) [0x7fff8c419dfb]
              14 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348 (Foundation) [0x7fff8c419ff7]
                14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
                  14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
                    14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
                      14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
                       *14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
      Thread 0xa7c      priority 31       
      14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
        14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
          14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
            14 __select + 10 (libsystem_kernel.dylib) [0x7fff8e5b19aa]
             *14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
      Binary Images:
             0x109904000 -        0x109998fff  apsd (206.2) <6F36B882-4D77-34A8-8BB4-1300962DE3F4> /System/Library/PrivateFrameworks/ApplePushService.framework/apsd
          0x7fff8c3b3000 -     0x7fff8c6b3ff7  com.apple.Foundation 6.9 (1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
          0x7fff8e59c000 -     0x7fff8e5b8ff7  libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
          0x7fff8f3a1000 -     0x7fff8f586fff  com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff90383000 -     0x7fff9038aff7  libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
          0x7fff90aec000 -     0x7fff90b06fff  libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
          0x7fff965b8000 -     0x7fff965bbff7  libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
    *0xffffff8000200000 - 0xffffff80007a823a  mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
    Process:         authd [34]
    Path:            /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/authd.xpc/Contents/M acOS/authd
    Architecture:    x86_64
    Parent:          launchd [1]
    UID:             0
    Sudden Term:     Dirty (allows idle exit)
    Task size:       1804 pages
    Importance:      Adaptive, Background Priority
    IO Policy:       Utility
    Timers:          Coalesced
      Thread 0x1b1      DispatchQueue 7          priority 4        
      14 _dispatch_sig_thread + 45 (libdispatch.dylib) [0x7fff90af77c5]
        14 __sigsuspend_nocancel + 10 (libsystem_kernel.dylib) [0x7fff8e5b1caa]
         *14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
      Thread 0x1b2      DispatchQueue 2          priority 4        
      14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
        14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
         *14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
      Thread 0x1b3      DispatchQueue 6          priority 4        
      14 start_wqthread + 13 (libsystem_pthread.dylib) [0x7fff90388fb9]
        14 _pthread_wqthread + 314 (libsystem_pthread.dylib) [0x7fff90385ef8]
          14 _dispatch_worker_thread2 + 40 (libdispatch.dylib) [0x7fff90af0177]
            14 _dispatch_root_queue_drain + 326 (libdispatch.dylib) [0x7fff90aef082]
              14 _dispatch_client_callout + 8 (libdispatch.dylib) [0x7fff90aed28d]
                14 _dispatch_call_block_and_release + 12 (libdispatch.dylib) [0x7fff90af01bb]
                  14 ??? (authd + 73564) [0x1019e6f5c]
                    14 au_sdev_read_aia + 570 (libbsm.0.dylib) [0x7fff90341ac5]
                      14 fgetc + 44 (libsystem_c.dylib) [0x7fff9548f68e]
                        14 __srget + 14 (libsystem_c.dylib) [0x7fff95495ff5]
                          14 __srefill1 + 24 (libsystem_c.dylib) [0x7fff95495edb]
                            14 __read_nocancel + 10 (libsystem_kernel.dylib) [0x7fff8e5b18ea]
                             *14 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f4176]
                               *14 unix_syscall64 + 499 (mach_kernel) [0xffffff8000640c63]
                                 *14 read_nocancel + 127 (mach_kernel) [0xffffff80005f20ff]
                                   *14 ??? (mach_kernel + 4137710) [0xffffff80005f22ee]
                                     *14 ??? (mach_kernel + 2047477) [0xffffff80003f3df5]
                                       *14 VNOP_READ + 225 (mach_kernel) [0xffffff80003fe241]
                                         *14 spec_read + 253 (mach_kernel) [0xffffff800040d60d]
                                           *14 ??? (mach_kernel + 3847193) [0xffffff80005ab419]
                                             *14 msleep + 114 (mach_kernel) [0xffffff80005e4072]
                                               *14 ??? (mach_kernel + 4079173) [0xffffff80005e3e45]
                                                 *14 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d18e]
                                                   *14 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d5c]
                                                     *14 ??? (mach_kernel + 223579) [0xffffff800023695b]
                                                       *14 machine_switch_context + 354 (mach_kernel) [0xffffff80002d8452]
      Binary Images:
             0x1019d5000 -        0x1019ecff3  com.apple.authd 1.0 (55471.14.18) <B30B0EB7-7B73-3C76-ACB7-C686E527450D> /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/authd.xpc/Contents/M acOS/authd
          0x7fff8e59c000 -     0x7fff8e5b8ff7  libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
          0x7fff90333000 -     0x7fff90343fff  libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
          0x7fff90383000 -     0x7fff9038aff7  libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
          0x7fff90aec000 -     0x7fff90b06fff  libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
          0x7fff95453000 -     0x7fff954dcff7  libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
    *0xffffff8000200000 - 0xffffff80007a823a  mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
    Process:         autofsd [92]
    Path:            /usr/libexec/autofsd
    Architecture:    x86_64
    Parent:          launchd [1]
    UID:             0
    Sudden Term:     Clean
    Task size:       519 pages
    Importance:      Donating
    IO Policy:       Standard
    Timers:          Coalesced
      Thread 0x356      DispatchQueue 2          priority 33       
      14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
        14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
         *14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
      Thread 0x43b      DispatchQueue 7          priority 31       
      14 _dispatch_sig_thread + 45 (libdispatch.dylib) [0x7fff90af77c5]
        14 __sigsuspend_nocancel + 10 (libsystem_kernel.dylib) [0x7fff8e5b1caa]
         *14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
      Binary Images:
             0x10a88d000 -        0x10a88efff  autofsd (234) <6536BE49-F3B9-3603-B2C5-1EB34103CF10> /usr/libexec/autofsd
          0x7fff8e59c000 -     0x7fff8e5b8ff7  libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
          0x7fff90aec000 -     0x7fff90b06fff  libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
    *0xffffff8000200000 - 0xffffff80007a823a  mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
    Process:         backupd-helper [90]
    Path:            /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd-helper
    Architecture:    x86_64
    Parent:          launchd [1]
    UID:             0
    Sudden Term:     Clean (allows idle exit)
    Task size:       620 pages
    Importance:      Background Priority
    IO Policy:       Utility
    Timers:          Coalesced
      Thread 0x314      DispatchQueue 1          priority 4        
      14 start + 1 (libdyld.dylib) [0x7fff965bb5fd]
        14 ??? (backupd-helper + 13556) [0x10d9304f4]
          14 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8f4c6811]
            14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
              14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
                14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
                  14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
                   *14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
      Thread 0x364      DispatchQueue 2          priority 4        
      14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
        14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
         *14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
      Binary Images:
             0x10d92d000 -        0x10d93fff3  backupd-helper (185) <FFB954F2-4D5B-320C-981D-33CA3E197A64> /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd-helper
          0x7fff8e59c000 -     0x7fff8e5b8ff7  libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
          0x7fff8f3a1000 -     0x7fff8f586fff  com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff90aec000 -     0x7fff90b06fff  libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
          0x7fff965b8000 -     0x7fff965bbff7  libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
    *0xffffff8000200000 - 0xffffff80007a823a  mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
    Process:         CalendarAgent [200]
    Path:            /System/Library/PrivateFra

    DZ-Design,
    Have you tried to restart the Creative Cloud application by quitting and relaunching it, and have you updated to the latest version?
    You could try to reinstall using the full three step way:
    Uninstall, run the Cleaner Tool, and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

  • Curve 8320 corrupts OS periodically and then cannot boot (blinking LED only)

    I have a T-Mobile BB Curve 8320 that I've had for about 9 months, and I have what appears to be a recurring problem.
    Three times now, the phone has corrupted its OS, and it will not boot. Each time it does it, the symptoms are first the phone is non responsive, and just shows the spinning hourglass cursor. The last time it did it while in the Mail app, which is the one I use almost exclusively. The phone appears to lock up, showing the wait cursor indefinitely. This time I waited a half hour, and it was clear that it wasn't coming back. So I pushed the power button, and it shut down the phone. But then when I tried to turn it back on, the screen never came up, and it just blinked the red LED "forever." (It was about 18-20 hours before I got around to trying to reload it.)  The first time this happened was when the phone was running the OS version it shipped with, which I think was 4.3, but I don't recall. But now it has done it twice while running 4.5.0.81, which is the OS distribution T-Mobile makes available for the Curve.
    The first two times it did it, I used the application loader to wipe the device and reload the OS. When in this state, BB desktop manager doesn't see the device since it can't boot. But if you click through to the application loader, you can get it to load. (Or you can run the application loader outside of BB desktop manager)
    This time, the application loader started up, offered the choice of what to load, and then proceeded into the next phases. Erasing the device succeeds, as does the next phase where it loads the OS. But then it gets to where it is loading application modules, with a progress bar for each module and one for the overall progress. It got halfway through the overall progress, and failed with an "unspecified error", suggesting to try again. I tried it three times, and it failed the same way each time.
    After calling T-Mobile, they bounced me over to RIM, and the first guy had me go through the app loader again with the same result. When he started pursuing USB connectivity issues, I asked to speak to someone else. (There are other devices on this system, both mass storage and input, and none of them ever show connectivity issues. )
    The second tech had me rerun the application loader, but this time only select the core OS, leaving out all the apps. This succeeded, and then he had me rerun it, loading the rest of the applications. This also succeeded.
    But the problem I still have is this. There is no explanation why the phone corrupts itself every couple of months, or why loading the OS and the applications in one step failed to work _repeatedly_.  I believe the device has a bad memory address, and the two step OS load simply danced around it. And it is that which is causing the phone to corrupt its own OS to the point that it cannot boot.
    The tech tried to pass of the corruption due to loading third party applications, and while I can accept that a rogue application can corrupt memory locations that it has the ability to write to, I don't know if the BB OS/device uses any form of protected memory, or if apps are essentially unrestrained. The only third party applications I load on this are the Google app, with Gmail, and Opera Mini.
    To be honest, if the BB OS is that fragile that I can't even load these two applications on it, I'll be trading it for a different email capable phone.
    Anyway, I'm looking to find if anyone else has a phone that repeatedly gets corrupted so it can't boot, and requires a complete reload. Also, is there anyway to test the memory on the phone? I'm going to call T-Mobile back and try to get them to swap my phone, because I can't afford to spend three hours on the phone with tech support every couple of months when my phone dies.
    thanks!

    Thanks for the reply. Our cases sound a bit different. I seldom use Desktop Manager, as I sync through BES. I do use it for backup though.
    But over the time my phone corrupting itself has happened, I've upgraded from BB OS 4.3 to 4.5, which required an update to Desktop Manager, and following that I upgraded to a new computer. So I've changed computers, BB Desktop software, and BB OS software, and the problem has happened across all of those changes.
    You should have been able to restore the OS even if it was corrupt. Desktop Manager won't recognize the device if it won't boot, but application loader will still find it. The first two times I did it, I used instructions basically like this: http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry?page=4
    But since then I've found I can just access application loader via BB Desktop Manager and do the same thing. I did notice when my OS reload kept failing this last time, that using application loader directly showed more of the failure message. It still wasn't anything useful, but when I reran the reload via Desktop Manager, I recognized the error was the same, but noted that I didn't see all of the output of the standalone application loader.

  • I transferred my CS 6 applications to a new computer, and now cannot access Illustrator, only the trial version of creative cloud. How can I access the software I own?

    I bought a new Mac Pro, transferred my CS software to it from my old Mac Pro, now I cannot access Illustrator, only the trial cloud version. How can I use the software I have already purchased?

    Just to clarify, in case this helps anyone. I transferred the whole CS 6 suite using Apple's migration assistant, and the only program in the suite that could not be accessed except through the trial cloud version was Illustrator. After over an hour on the Adobe support chat, it turned out that I needed to follow the prompts to purchase the cloud version, then type in the serial number for my CS software at a certain point in the process. There you go.

  • Kernel Panic / G4 dp500 / Cannot boot currently

    Machine Config:
    10.4.8
    G4 DP500
    1.5 gigs ram.
    Internal ATA133 PCI controller card (Sonnet)
    Four internal hard drives. My current 4-drive configuration:
    Three 200 gig drives are connected to the internal ATA133 sonnet card, and out of those three, just one was made to be bootable with 10.4.8.
    The fourth drive (160gig) is connected to the on-board ata33 connector, and is bootable with 10.3.9 on it. Presently I cannot boot from either drive
    I installed the Sonnet ata133 card three months ago to expand the drive capacity. I wanted to "see" hard drives larger than 127 gigs, which is the limit if using the onboard ata33.
    Everything has been working fine for 3 to 4 months after I installed the Sonnet card, and three internal drives. But about three days ago, my computer was hard-frozen when I went to use it. No mouse movement etc. When I rebooted, I received the Kernel panic black screen with its resulting verbosity.
    I had a spare internal drive laying around that was preconfigured with an OS on it. So fearing the Kernel panic was from the Sonnet controller card, I installed my spare drive to connect from the mother board ata33 connector. I was then able to boot from my spare. after that I was able to repair my boot drive that was attached to my Sonnet card. The one that was initially corrupted by the Kernel panic.
    After rebooting successfully to m, I decided to leave my spare boot drive attached the on-board ata33 connecter (just in case the kernel panic happened again)
    Well, it did happen again. And now I can't even boot from my spare now. Its as if the kernel panic is destroying the directories of my boot drives!
    Specifically the volume header wraps.
    In addition, I can't even boot from Disk Warrior or my OSX install disk. The screen just hangs at grey. So, I have no more spare boot drives available, and I cannot boot from cd/dvd. The cd/dvd drive is attached to the internal on-board ata33 like my spare is.
    I know that heat will often cause a hard freeze. But will it also cause kernel panics upon reboot?
    As it stands now:
    When ever I try to reboot, a black screen will display unix command line text describing kernel panic and the last line is"
    "Panic: we are hanging here."
    This seems like a hardware issue. But why are my boot directories becoming corrupted? At this point, maybe its over heating. I have four drives now stuffed into the G4 with ribbon cables all over the place and a vent fan installed into one of the unused PCI slots.
    I haven't installed any new hardware lately.
    I upgraded to 10.4.8 and the panic still happens.
    I have 30gigs of itunes, 20gigs of iphotos, 40gigs of imovies, 10 gigs of mail, etc. My back up system was using SuperDuper to copy my USER folder to another internal drive, so I know I have a backup, It's just that I cannot access it. If I can recover my data, I'm going to go out and buy a G5, transfer my data, and be done with it. If I can't recover my data, then I will be forced to live a life of quiet desperation. My wife will leave me if I've lost her itunes collection
    BTW, what is a good program to back up to 8.5 gig DVD's? Can I make large 20gig .DMG files and segment then into 8.5 gig portions? I no longer want to rely on internal backup. I would feel better knowing that my back were on dvd's locked in my fire safe. When did I become so dependant on computers?!
    Losing sleep.
    Haifarmer

    It may not help, but it's worth a try to reset the PMU. See Mac PRAM, NVRAM, CUDA/PMU & Battery Tutorial
    When trying to troubleshoot problems, disconnect all external devices except your monitor, kbd & mouse. Do you experience the same problems?
    May be a solution on one of these links.
    Troubleshooting
    The X Lab (Troubleshooting & Maintenance of OS X)
    OS X Routine Maintenance & Generic Troubleshooting
    Prevent Mac Disasters
    Kernel Panic
    Mac OS X Kernel Panic FAQ
    Mac OS X Kernel Panic FAQ
    Resolving Kernel Panics
    12-Step Program to Isolate Freezes and/or Kernel Panics
     Cheers, Tom

  • Cannot boot into Windows XP, should I replace hard drive?

    THE PROBLEM: I have not been able to boot into or use Windows XP (SP2) for almost 3 years. I have been using Linux instead for 3 years and am using it now. The Windows Recovery process only half works, it works up until you have to boot up the computer from the hard drive. Then it no longer works. The computer will load the files from the TOSHIBA Recovery and Applications/Drivers DVD that came new with the computer onto the hard drive. But when you get to the point of booting off the hard drive, with newly added Windows & Toshiba files, nothing happens. It does not boot up into Windows XP. In fact I can see the newly added Windows & Toshiba fileson the hard drive when I boot into Linux (Live) off the hard drive.
    THE HARD DRIVE (Specs below): I ran a SMART Data check using a Linux (Ubuntu) Disk utility on the hard drive and it passed everything except for Reallocated Sector Count. There are 20 bad sectors. I called the Toshiba 800 # on the DVD and they told me that the problem may be the hard drive. A new TOSHIBA Recovery and Applications/Drivers DVD costs $40. Toshiba also said there is no Windows XP Recovery Console on the DVD. 
    CAUSE OF THE PROBLEM: I think, and TOSHIBA agreed it is either the hard drive or corrupteD files on the TOSHIBA Recovery and Applications/Drivers DVD
    POSSIBLE SOLUTIONS: I have found a couple of sites that seem to have instructions for making a  Windows XP Recovery Console CD. And I have thought I might try to run some Windows XP Recovery Console commands  from such a CD, such as fixboot, fixmbr, etc. The try to see if I can boot into Windows XP from the hard drive. If I can, then that might suggest he problem is corrupted files on the TOSHIBA Recovery and Applications/Drivers DVD. If I still cannot boot into Windows, then maybe I should replace the hard drive. This should be very easy to do.
    QUESTION(S): Does anybody have any comments or suggestions? Does my approach sound good? Do you have any other suggestions?
    I have a TOSHIBA Satellite L25 S1216 that I bought new in early 2006. It has a 40 GB (5400 RPM) Enhanced IDE (ATA-6) 9.5 mm height hard disk drive in it. User removable, i.e., it is easy to replace.
    Thank you,
    Bob
    Solved!
    Go to Solution.

    My plan is to try to use the TOSHIBA Recovery and Applications/Drivers DVD to load the WIndows XP files onto the hard drive, then use the Windows XP Recovery console CD I downloaded from here
    http://www.proposedsolution.com/downloads/download​-windows-recovery-console/ 
    by using commmands such as fxmbr, fixboot, etc to see if I can get the computer to boot up into Windows XP.
    Good plan, Bob!
       Description of the Windows XP Recovery Console for advanced users
    A backup plan would be to obtain a Windows XP installation CD from eBay or wherever. They are super cheap now. Then you could install Windows clean and add the drivers and utilities from the website here. Or you could use it to repair-install Windows.
       How to Perform a Windows XP Repair Install
    You are entitled to activate Home Edition for free. I understand that even after Microsoft no longer supports Windows XP (in April), they will honor activation attempts.
    I wouldn't mess with SSDs. And stick with IDE PATA drives. You won't need to worry about advanced-format technology since that didn't come along until the very recent SATA drives. Your BIOS should support 120GB (KB303013).  Some here.
    -Jerry

  • Help: Cannot boot from leopard disc anymore, everything else fine

    I was working on an ibook and messing with it in firewire mode and was going to install leopard on it that way from my macpro. (just letting you know the context)
    I tried to restart my machine(mac pro) and boot leopard both by pushing C and by running the installer.
    I get the "You need to hold the power button panic message" everytime I do this. I unplugged external devices and tried this also and it has the same problem.
    I cannot boot from the dvd anymore. If I eject the disc, osx loads normally.
    Any ideas what I can do? (I have tried safe boot, pram clearing and hold option on boot to check options)
    Here is the kernel panic when it finally loads into osx.
    here is the kernel panic log when it reboots into OSX
    Sat May 17 14:13:09 2008
    panic(cpu 1 caller 0x001A7BED): Kernel trap at 0x894ec373, type 14=page fault, registers:
    CR0: 0x8001003b, CR2: 0x00000018, CR3: 0x00df8000, CR4: 0x00000660
    EAX: 0x00000000, EBX: 0x00000000, ECX: 0x00000000, EDX: 0x0a5a1004
    CR2: 0x00000018, EBP: 0x817c3bc8, ESI: 0x0a4c5c00, EDI: 0x0a4c5c00
    EFL: 0x00010246, EIP: 0x894ec373, CS: 0x00000008, DS: 0x0a3c0010
    Error code: 0x00000000
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x817c39d8 : 0x12b0e1 (0x4555b4 0x817c3a0c 0x133238 0x0)
    0x817c3a28 : 0x1a7bed (0x45e568 0x894ec373 0xe 0x45dd24)
    0x817c3b08 : 0x19e517 (0x817c3b20 0xa83c980 0x817c3bc8 0x894ec373)
    0x817c3b18 : 0x894ec373 (0xe 0x48 0x10 0x10)
    0x817c3bc8 : 0x894db540 (0x0 0xa83c980 0xa4c5c00 0x1)
    0x817c3c08 : 0x78d45139 (0xa4c5c00 0x1 0x0 0x13)
    0x817c3c68 : 0x78d3e940 (0xa4c5c00 0x2407 0x817c3d2c 0xa4c5c00)
    0x817c3c98 : 0x40c515 (0xa4c5c00 0xacd8130 0xacd8130 0x0)
    0x817c3ce8 : 0x437535 (0xa4c5c00 0xacd8130 0xacd8130 0x0)
    0x817c3d48 : 0x18c8aa (0xa4c5c00 0xacd8130 0x0 0x0)
    0x817c3db8 : 0x12d165 (0xa525c78 0xaa76b90 0x817c3df8 0x11ee04)
    0x817c3df8 : 0x126247 (0xa525c00 0xa2f9254 0xaad84b0 0x0)
    0x817c3f08 : 0x196afc (0x817c3f44 0x0 0x0 0x0)
    0x817c3fc8 : 0x19eb34 (0xab382a0 0x0 0x1a10b5 0xa63f208)
    No mapping exists for frame pointer
    Backtrace terminated-invalid frame pointer 0xbffff378
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.NVDAResman(5.1.6)@0x894d8000->0x89704fff
    dependency: com.apple.iokit.IONDRVSupport(1.5)@0x78cc5000
    dependency: com.apple.iokit.IOPCIFamily(2.4)@0x78ac0000
    dependency: com.apple.iokit.IOGraphicsFamily(1.5)@0x78d36000
    com.apple.iokit.IOGraphicsFamily(1.5)@0x78d36000->0x78d51fff
    dependency: com.apple.iokit.IOPCIFamily(2.4)@0x78ac0000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    9A581
    Kernel version:
    Darwin Kernel Version 9.0.0: Tue Oct 9 21:35:55 PDT 2007; root:xnu-1228~1/RELEASE_I386
    System model name: MacPro1,1 (Mac-F4208DC8)

    I really appreciate everyone's help.
    I am certainly not above taking the machine in but I will say this.....
    I have been building and working on PC's for 15-20 years. I have never once used or had the need for a repair shop. It is my hobby. I recently switched to osx to give the mac a try and I love it.
    I will say that vista/xp has four times as many problems but at least i can fix whatever comes my way hardware or software.
    Any more ideas how to settle this without making my first trip to the repair shop ever?...
    Chad

  • Cannot boot from osx or cd, help

    Hi,
    I have a problem. My macbook 5.1 boots only to windows, not to cd or osx. I am not sure what has happened but I think I installed the latest security update. I have a backup with time machine (osx) and vista with windows backup. I can wipe the whole disk clean (I do this only if I am absolutely sure it will work, CD is now unresponsive, what about if network fails...).
    However, I cannot boot from CD, to verbose mode or to single user mode. None of the keys work (eject, c, s, v, cmd+c, cmd+v, cmd+s) anymore at startup. My installation dvd is stuck into the cd-rom. The eject button does not work in windows (otherwise the vista works perfectly). Also the refit screen has disappeared.
    This problem is caused (to my knowlege) due to following actions:
    1. security updade => failure to boot osx (hangs to apple-logo and shuts down)
    2. recovery from time machine to 2 days old configuration (last known working)
    3. current status, no cd, osx or startup buttons
    This is my work computer and I need the linux (osx) part on monday. Please help.
    Juha
    Technical details:
    - refit
    - osx leopard
    - macbook 5.1
    - vista created with bootcamp
    - timemachine 500Gb

    I got the problem worked out. Now that I have the possibility to boot from cd I used the recovery from timecapsule again. Now it worked more properly. There is some issues with some programs and data (missing), but thats another story.
    Last time I left the recovery program calculating the space needed (step 1) overnight, as takes a lot of time. I finished the step 2 (choose recovery date and copy the files) in the morning. I was not at the computer when it did the thing and I only saw the text 'recovery complete'.
    Apparently there is a 'feature' that if you lose the connection between steps 1 and 2, the recovery program copies the network path that is empty (connection lost -> empty path). The program thinks everything is copied and gives 'recovery complete' message.
    The problem is now mostly solved, some programs are not recovered. This is seen as question mark icons in the tray. Overall I have succesfully recovered from the latest security update.
    Juha
    P.S. My original login name has disappeared from this forum. I am the same guy as Dv3. Could some admin mark this as solved.
    Message was edited by: dve_

  • I cannot boot from HDD nor CD/DVD drive - Satellite C

    I want to recover my laptop & i need to boot from cd.
    I pressed F12 first time & boot from cd but i discoverd that i have put another cd just when i restarted (correctly) i could not boot from cd neither hdd.
    When i log in bios hdd was detected but not available in boot priority menu. Just network adapter was there & now i cannot boot from hdd nither cd/dvd. Bios version is 1.30
    PLEASE HELP ME

    > When i log in bios hdd was detected but not available in boot priority menu. Just network adapter was there & now i cannot boot from hdd nither cd/dvd.
    Does this means that neither HDD nor CD/DVD drive appears in the BIOS boot option?
    Strange what notebook model do you have?
    Did you try to set BIOS to default?
    If not do this (press F9 and save the changes in BIOS)

  • Win 7 pro installed on hp touchsmart 320-1030, the machine cannot boot from installation DVD. Assist

    I have installed Win 7 professional on hp touchsmart 320-1030 with an OEM DVD to overwrite Win 7 premium  preinstalled from factory.
    I want to reboot the machine with the same DVD after completing the installation, to test for possibility of reimage in case of crash. Although in bios, I specify cd\dvd as firts boot media,  the machine cannot boot from installation DVD.  I have 20 machines that behave this way. Can anyone assist?
    Note: I had to delete all partitions on the PC before doing a fresh installation of Win 7 pro as Premium can not joing domain.

    Hello,
    So, you installed Window 7 Pro with a DVD, you boot with it to install the O.S, and now it does not work?
    Have you tried to load the BIOS default values or even updating the BIOS?
    If it had work before, cant understand why it does not work now...
    Let me know.
    Thanks,
    I work for HP! Please remember to provide and if this helped click ON

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