Cannot browse album artwork

Recently, I had to do a complete re-install of everything on my computer. Now when I use I-tunes, my album artwork is not displayed on any song. I get a message stating that album cover artwork cannot be displayed on this computer. It had displayed previously and I cannot find a setting to allow it.

XP Pro and ATI users... Go to Start>Run type dxdiag. Go to the "Display" tab. Click "Test Direct 3D". If you get the following message "3D: Direct3D 7 test results: Failure at step 8 (Creating 3D Device): HRESULT = 0x80004005 (Generic failure)" and a few other similar messages. Download and install the older 7.8 version of the ATI catalyst drivers from here;
http://ati.amd.com/support/drivers/xp/radeonxprevious-xp.html
Restart... AND..... BINGO.
I hope this works for you as well... you never know, but at least coverflow works for me now... Rock On... 5co77y

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Cannot Browse Album Covers

Hello All, first time posting here....hope someone can help! I have upgraded two versions of Itunes for my PC, the and I still cannot browse album artwork. I can see artwork for my playlists and main library, but when I click the far right button, I guess it would be called the Cover Flow button, I get a message saying "Itunes is unable to browse album covers on this computer."
I installed Itunes for my gf last night on her pc, and that feature works great, but not on mine. Am I missing something?
thanks,
Kelly

Thanks for the link, most helpful article! Looks like my video card is probably not updated, so looks like I'll have to update the drivers or may get a new video card, been wanting to get one anyways. I've downloaded a driver for my card from the SIS site, now it's in a zip file and I don't know how to open it! I'm running something called WinRar (i think)

ITunes 7 cannot browse album covers on this computer error and crash

Installed iTunes 7 yesterday, and now every time I try to go to certain pages in the iTunes store, such as movies or tv shows, I get an error saying "iTunes cannot browse album covers on this computer". Then iTunes immediately crashes. Has anyone else had this problem? Any fix??
Compaq Windows XP

I have the same issue. Not sure if this has anything to do with it, but I was on the Cover Flow View and it was working fine. I clicked on the full screen icon and the entire screen went random (meaning totally random pixels of color all over). I pressed the escape key and the normal screen returned, but it only showed a black section where the covers had previously been. I restarted iTunes and it started giving me the same message. I also can see them in the lower left and on the Album View. Just the Cover Flow view doesn't work. I downloaded the latest iTunes today and I keep all of the Windows updates on.

The Control A key is not working. I cannot multi-select my songs. I'm not sure if it is the problem with iTunes 10.6.1.7 or my PC settings encounter issues. Also, i cannot find Album Artwork online using iTunes and i cannot select any view form but List.

The Control A key is not working. I cannot multi-select my songs. I'm not sure if it is the problem with iTunes 10.6.1.7 or my PC settings encounter issues. Also, i cannot find Album Artwork online using iTunes and i cannot select any view form but List.

The Control A key is not working. I cannot multi-select my songs. I'm not sure if it is the problem with iTunes 10.6.1.7 or my PC settings encounter issues. Also, i cannot find Album Artwork online using iTunes and i cannot select any view form but List.

ITunes cannot find album artworks

Hello, I imported some purchased Cd's I have at home to iTunes and the album artwork does not appear. I tried all the ways to make iTunes get the artwork as the iTunes help says and still, "artwork could not be found". Is there a way I can make iTunes to automatically download the album artwork??
thank you

Do you know I have the same problem.
I go to HMV with my daughter and spend time browsing music together. We come home and inport our music. It always finds the track and album names but cannot find the Artwork. This does not seem to apply to odd or old stuff, even chart CDs.
To add insult to injury if you type the album name into Itunes it is there, with the artwork.
Another reason why I HATE Itunes......

Browsing album artwork on my laptop

I updated itunes to the new version (7.0.2 or something). I downloaded album artwork.
I was able to view the artwork in the "jukebox" area (on top).
One day, all the artwork went away. Message says - "itunes is unable to browse artwork on this computer".
I've reinstalled, uninstalled and reinstalled itunes.
I still cannot get my artwork back.
Why?

dwatnevae,
Are you using a Windows-based PC?
If so, cover flow relies upon your video card's 3D acceleration and DirectX.
This article discusses that error message and some possible resolutions:
http://docs.info.apple.com/article.html?artnum=304402
Some users have found changing the color depth to 32-bit instead of 16-bit has resolved this issue for them. That is one of the resolutions suggested by discussions users, and has worked for some discussions users:
http://discussions.apple.com/thread.jspa?messageID=3273043&#3273043

Cannot Download Album Artwork for Albums I Know Exist on iTunes.

Hi.
Recently I decided to clear all of my album artwork. I selected all of my albums and right clicked on an album, selected "get info," checked the box next to "artwork," and clicked "ok."
With all of the albums already selected I successfully downloaded all of the art except for 20 albums.
For some reason I cannot download the album artwork for twenty albums I know are available on iTunes.
Any help would be much appreciated.
-Thanks

when you right mouse click on a song do you not see this?

I cannot download album artwork on my Mac Book Pro but it will download on a two-year old Dell Ispiron 15R. Why?

Whenever I insert an album into the disc drive of the Mac Book Pro (New, December 23rd 2012) it cannot find the artwork (comes up with unspecified error; 609). But until I installed the new version of iTunes it would download artwork. Why is this?
Thanks for your help.

You'll need to ask in the iTunes Mac forum. They are better equipped to assist you.

HT1351 cannot get album artwork when synching with new 160gb ipod

I have recently bought a 160gb classic ipod and cannot synch my album artwork. Driving me crazy, can anyone help?

I had this same trouble.
I was handling everything manually and therefore only had the tunes on the ipod.
Once I upgraded I could no longer see the art on the ipod - but could still see it in itunes.
The only way to correct it was to empty the ipod and reload all 11,000 tunes in itunes then back in the ipod.
I lost all my playlists (over 100!) but when I sync up I can now see the art on the ipod.
I don't like having over 40g on my desktop - but it finally got the art back.
good luck!

Cannot display album artwork on this computer

Every time I open up itunes it says that album artwork cannot be displayed on this computer. Is there a way to fix this and has anybody else been experiencing the same problem?

Have you had a look at this troubleshooting page? It may be of some help: iTunes for Windows is unable to display album covers in Cover Flow

ITunes cannot download album artwork

I am using iTunes 7.5 on Windows XP, and have imported my music from my CD collection using iTunes. While iTunes is able to detect the album, artist, and song titles and download that information from the Internet, it does not do so automatically. (The option is set to automatically check in Preferences, but the information is still not retrieved unless 'Get CD Track Names' is selected from the menu.) The iTunes Store does not appear in the 'store pane' at the bottom of every window, and is only accessible through the 'iTunes Store' option on the left.
In iTunes, when 'Get Album Artwork' is selected from the menu, the following message appears after processing all of the albums: *"Could not get artwork for some albums."* When the "##+(total number of albums)+ notifications" is expanded, the following error is shown for every album in the library: *"Artwork for "+(Artist Name - Album Name)+" could not be found. An unknown error occurred. (-609)"* This happens even when the option is selected from the menu manually, and CD track names can still be downloaded. This problem only occurs on a certain computer; another computer running iTunes 7.5 on the same network works fine without any of the problems mentioned.
I noticed that several other users had posted similar questions a few months ago in other forums, but none of them had found a solution. Has anyone else experienced this problem, and are there any known ways to correct it?

I think that the iTunes database in your Windows user profile might be corrupted. I managed to solve the problem by creating a new database and reimporting my songs into the library. The album art downloaded automatically after that.
1) Check the Automatically download missing album artwork is selected on the General tab in iTunes preferences
2) Close iTunes
3) Rename the iTunes folder (usually found in +My Music+)
4) Reopen iTunes (this creates a new iTunes folder in +My Music+)
5) Copy and paste the contents of your music folders (+iTunes Music+ folder) into the newly created +iTunes Music+ folder
6) Reopen iTunes and select File > Add Folder to Library > Browse to your iTunes folder in +My Music+ > OK
Your music will then be imported into the new iTunes database and the album art should be downloaded automatically.

I cannot download album artwork

I get an error message when I attempt to download album artwork in iTunes:
...artwork could not be found (An unknown error occurred (-609))

You'll need to ask in the iTunes Mac forum. They are better equipped to assist you.

Browsing album artwork

Just downloaded version 7. a messsage in album cover view states: "itunes is unable to browse album covers on this computer". any idea why and how to get it to show the album covers? thnx.

Hey, i have the same problem! The playback works fine except for the "browsing cover" feature affecting my library, as well as the store. In fact the store is even worse, when i go to the store's movie or video section i get the "iTunes is unable to browse album covers on this computer" error and then it quits!!! Grrr...very frustrating!

Party Shuffle: "iTunes is unable to browse album artwork on this computer"

Hello
I have recently had to completely wipe and reformat my hard-drive, after the Operating System started running really slowly. I'm now back up to speed and everything's great, including iTunes.
However, when I go to run the Party Shuffle, I get the above error message showing. Whilst this doesn't interfere with the functionality of the application, I was wondering if there was perhaps some additional component that needed to be installed in order to make iTunes able to display the artwork. For what it's worth, I can view the artwork in the Artwork Browser, just not in Jukebox mode.
None of this is a showstopper, but I know that I used to have this functionality and now I don't.
TIA.

Have you had a chance to look at this troubleshooting page? It may be of some help: iTunes 7 for Windows is unable to display album covers in Cover Flow

Computer Can't Browse Album Artwork

Ever since downloading the latest iTunes store update I can't browse artwork in my library. This issue only affects my desktop. My laptop is fine because I haven't gone through the software install. Do I need a specific driver upgrade?

*when I asked it to go for the album art on the screen where you would see the art*
I'm not sure which screen you are actually referring to (Cover Flow or the artwork tab in Get info). However if it's Cover Flow have a look at this troubleshooting page, it may be of some help: iTunes 7 for Windows is unable to display album covers in Cover Flow

Cannot browse album artwork

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