Cannot burn DVD+R DL on macbook

i tried burning a .dmg image on my macbook, but it doesnt work. i get an error message every time. the message is a hardware error = tracking servo failure. i tried burning the image 7 times, between toast and disc utility and still no luck. i dont know what else to do.
the system profiler says it recognizes all formats of burning, cd, cdr, rw, dvd +/- r and +/- dl.
btw im running osx tiger, with all software updates applied
please help..im going nuts

btw, i bought the computer brand new in september, and i have the superdrive.

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Cannot burn DVD+R DL on macbook

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