Cannot buy in app purchase after putting $20 on my sons iPod touch

Unable to buy gems on castle clash and animal legends
Have lifted all restrictions
$20 voucher redeemed
Very frustrating

Why not?  Any errors?

Similar Messages

  • Apple store won't let me buy an app even after putting in my password

    Just bought the mini. Bought a free app, then tried to upgrade it by purchasing one through App Store. Put in id and pw but it says i can't purchase and I need to contact apple support. Thoughts?

    You are required to provide credit card details to download apps be it free or paid.
    Nothing will be deducted from your credit card if the app is free.
    There will be a authorizing hold of US$1.00 to verify your account information. It will be credited back to your account later.

  • TS1424 I am unable to make In-App purchases through myiTunes Store account from my iPod touch.

    New iPod Touch 5. I purchased and successfully installed apps including iTranslate,Kitcam and Hotspot VPN.
    I am unable to make In-App purchases through my iTunes Store account.
    First error message "Your Purchase Could Not Be Completed, For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/"
    Second message:
    "Error, Cannot connect to the iTunes Store"
    Have tried many times.
    I contacted support 2 days ago, got confirmation of my enquiry but so far no solution.

    Last night I reset my iPod and was able to purchase in-App add ons for all but Hotspot VPN. I think Hotspot may be my problem?

  • Cannot buy in-app purchases.

    Appears no restrictions are on. Any idea? Iphone 5s trying to buy something in a game Basically says to contact support then gives me an itunes connection error.  Tried reinstallng game and creating a new itune account as well
    latest IOS upgrade. 

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 I Cant Buy In-App Purchases

    Help I Cannot Buy In-App Purchases And I Cant Buy Anything I Payed My Debt For My Credit Card And I Put "None" And I Still Wont Work

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT4009 Ok so my problem is I put $100 on my account an it not letting me buy in app purchases an I'm ticked off to the max an idk how to fix this I bough in app the other day perfectly fine I need help bad HELP me

    Ok so my problem is I put $100 on my account an it not letting me buy in app purchases an I'm ticked off to the max an idk how to fix this I bough in app the other day perfectly fine I need help bad HELP me

    You need to Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I Tried to buy viber credit Then I Enterd My Credit Details And It Didnt Purchased It And Now It Said To Me That your payment method was declined And Cannot buy Any App. Even Its Free !!!!!!!!!!

    I Tried to buy viber credit Then I Enterd My Credit Details And It Didnt Purchased It And Now It Said To Me That your payment method was declined And Cannot buy Any App. Even Its Free !!!!!!!!!!

    If you have a credit card on your account then it will need to be valid and accepted by the store, if not then you won't be able to download anything until you have valie payment details.
    If it's a credit card (i don't think that debit cards are still accepted) then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

  • Cannot make in-app purchase..  But still can purchase paid app on App Store..

    I cannot get in-app purchase on all apps.. After, enter my apple id password It says "your purchase cannot be completed.. please contact support itunes for your assistance www.apple.com/support/itune/ww/ "
    But i can still get paid app, on App Store..

    Are In-App Purchases restrictesd? Settings > General > Restrictions > In-App Purchases

  • HT4946 when you change your country of orgin. why cant you buy in app purchases from apps that you downloaded in the previous country?

    when you chane your country of orgin. why cant you buy in-apps purchases from apps which you bought in the previous country?

    Bob,
    Apple did approve our in-app purchase without publishing the folio ahead of time.
    I have a new question: Can I change the "Cleared for sale" attribute in the iTunes Connect interface from no to yes before a folio's scheduled publication date? Or should I wait until after the folio has been published?
    I would think you could set the "Cleared for sale" attribute to yes before the publication date and it would not cause any problems since the folio is not available to purchase until it's published.

  • Cannot make in-app purchases or retrieve purchased in-game content

    HELP!! Before anything else, this problem started immediately after the big iTunes update a few weeks ago. I have 32gb/3rd gen ipod Touch and it should not be experiencing these problems. I have latest software, also have in-app purchases turned on in settings on Touch.
    There are only two games I play regularly that have the in-app purchase feature. One is We Rule & other is DragonVale. I can click on the area where purchases can be made, but when I attempt to do so, it freezes the screen and I have to reboot iTouch. I've even had to un- and re- install both games NUMEROUS times. When I go back in, I can still play the game (collecting coins, harvesting crops or feeding/breeding dragons), but cannot make in-app purchase. I got a new game called Twisted Lands which has an in-game unlock feature (costs $) and I can't even unlock that game. Also, in We Rule, there is content that was purchased with cash (and not the game's version of cash, which is called mojo....you purchase mojo and then are able to rush crop production, purchase specific content, etc). Some of the content that was a cash only transaction is now unavailable to me due to this problem. For example, I have crowded realms in We Rule and did re-decorating. As such, I have to place certain items in the game's inventory....some items which were paid for as a direct cash (via iTunes of course) purchase. Because of the in-app problem, I cannot retrieve or access my own previously purchased content that sits in frozen game limbo (the item will show as loading but of course it never does).
    I've written to both game developers, ngmoco (for We Rule) and backflip studios (for DragonVale). Both were extremely courteous and both feel positive the problem is on iTunes' end and not theirs. I also wrote to iTunes/Apple Support and they have been unable to provide a solution. Their latest email to me was to come to this forum and post this problem. I was so frustrated the other day that I uninstalled both games, turned features off and then back on, restored iTouch to original settings and then reinstalled both games....did not help.
    I also thought about uninstalling iTunes on my computer and reinstalling it but have never done so and a little worried about doing that. I honestly don't know where else to turn or what to do about this problem. Anyone that can provide advice or assistance would truly be helpful. Thanks in advance!!
    ellylons

    HI...
    Since you already purchased the app, make sure subscriptions is turned on > iTunes Store: Purchasing and managing auto-renewing subscriptions
    iTunes Store: About In-App Purchases

  • Cannot connect to app store after downloading mountain lion

    cannot connect to app store after installing mountain lion it says there is no network connection when there clearly is i am on the internet now and i had this problem with the bootcamp server i read that in another forum and the answer to remove the auto proxy setting was correct but not for this situation because it is allready unchecked i checked it and tried again still no connection please help .... oh and apple you are beginging to be more like windows/microsoft with all the problems

    That poor wordpress site has collapsed in exaustion from trying to keep up with the 3mil hits a day
    here is a "copied" version with credits for those looking for a solution to an annoying problem Apple should patch.  (Yes, I'm aware of the irony of that statement)
    July 18, 2012 · by Arthur Lockman · in Apple, Tutorials
    After doing a reinstall of Lion a few weeks ago, I found that my computer suddenly would reject every VeriSign certificate that it encountered. Using Chrome, that meant that I couldn’t even access Twitter.com, because it thought that the certificate was wrong. I couldn’t login to the Apple developer portal, I couldn’t authenticate a device with XCode, I couldn’t make a purchase at Apple.com, I couldn’t download updates from the Mac App Store, and I couldn’t login to Mint.com, among other sites. I essentially couldn’t do anything that used a VeriSign certificate for SSL.
    What did I do? I called my trusty AppleCare advisor, hoping for an answer. I thought that maybe they could help me figure it out. After getting to senior support, I was told to reinstall Lion, which I did to no avail. My case was then forwarded to the Apple engineering team, with 3 to 5 days to wait until I had an answer. I looked around, through my console logs and through Keychain access, and finally came up with an answer, and a solution to my problems.
    It turned out that my solution was pretty simple. I had to delete a few files and reset one to its default setting.
    Delete the files /var/db/crls/crlcache.db and /var/db/crls/ocspcache.db. These can be found using Finder’s Go >; Go To Folder menu (Cmd + Shift + G). This resets the cache of accepted certificates in the system. It doesn’t remove them, it just forces the system to rebuild the caches upon restart.
    Open Keychain Access (/Applications/Utilities/Keychain Access). Select Certificates in the Category picker on the left side. In the search bar, type in the word Class. Look through that list, and find any certificates that have a blue + symbol over their icon. These are the ones you need to modify.
    Select one that has a blue +, and hit Command + I. Click the disclosure triangle beside the “Trust” list to show the list of permissions. Now, what we need to do is to set this certificate to use the system defaults. However, for some reason, when you select it, it doesn’t save. So what you need to do is this. Under “Trust”, where it says “Secure Sockets Layer (SSL)”, change the dropdown menu to say “No Value Specified”. Then, close the window. It will ask for your administrator permissions. Then, open the info pane for that certificate again. Under “Trust” again, now set the dropdown that says “When using this certificate:” to say “Use System Defaults”. You can then close out of the info pane, and enter your password again. Do this for any of the certificates that have a blue + on their icon. There should only be one or two at most.
    Restart your system.
    This solution seemed to work just fine for me. All of my certificate problems have been fixed. It must be something with the OSX installer that causes this certificate issue. I’ll file a bug report. Hopefully someone looks into it and fixes the flaw in the OS. And, I hope that this fixed the flaw for you.
    Addendum – a note on security:
    This procedure won’t affect the security of your Mac. I’ve had some questions come in about that, and if anything, it makes it more secure because then sites that require SSL certificates can actually use them, unlike before where they might default to non secure connections because the certificate was bad.

  • Cannot buy an app on iTunes

    I cannot buy 1 app because there is a notice that unable to purchase. This item for an app was purchased by a different Apple ID. To buy this item with this ID, you must first purchase the app. Pls instruct. Thank you.
    The app I would like to buy is Children's talking illustrated dictionary.

    That app, unless there is more than one by that name, is free. Are you trying to make the in-app purchase to the full app? If so, then the message indicates that you are signed into an iTunes Store account different than the one under which the app was originally downloaded, and that won't work. You either need to sign into that original iTunes Store account, or you'll need to delete the app from your iPad, redownload it using the iTunes Store account you wish to use now, and then you should be able to make the in-app purchase.
    Hope this helps.

  • Is there any way I could use my own apple ID to buy in-app purchases even if I used my aun'ts apple ID to install the app?

    I have an Apple Account registered in the U.S & no credit card linked (since im under 18). I always use my Aunt's account because I buy in-app purchases and other stuffs in the app store, I also used her account to download the app I play but she changed her password and gifted me a gift card to redeem in my own apple ID...
    But whenever I wanted to buy something from the game it asks for her password and not mine, I changed the logged in apple account in the iTunes & Apple Store hoping not to re-install the app because I achieved so much in the game..
    Is there any way I could use my own apple ID to buy in-app purchases even if I used my aun'ts apple ID to install the app?

    No, all apps are tied to the account that downloaded them, so only that account will be able to make in-app purchases within them - you would need to delete the game (which would also delete your progress/settings in it) and buy/download it with your account to be able to make in-app purchases with your own account.

  • Having trouble with in app purchases after ios7 upgrade?

    I'm having trouble with in app purchases after ios7 upgrade

    I'm having the exact same problem.  Unfortunately, I can't tell you what is causing it, but I can tell you what it isn't(at least in my case).  I made an in app purchase yesterday using a MasterCard I had linked to my account with no problems.  This morning, my card from my new bank came in so I switched it over(American Express), and all of a sudden can't make IAP.  I thought maybe there was an issue with the card, so I tried it out on a .99 app, and it worked no problem.  So I got with tech support and they had me reset all of my phone settings -_-, then my network settings.  No change.  I tried restarting the phone obviously, closing the App and trying again, no luck.  They suggested I call my bank and make sure the address I had on file for the card matched what I supplied for my Apple account, and that didn't fix it either.  I tried IAP on two different apps and it was the same, could not connect to App Store error.  I'm still trying to figure it out, and I'm sorry I can't be of more help, but I hope I at least save you some trouble of trying these things.  If I find anything out I'll let you know.

  • I already authorize my computer but still it cannot sync my apps purchases because it says to authorize my computer all over again

    i already authorize my computer but still it cannot sync my apps purchases because it says to authorize my computer all over again

    Try:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

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