Cannot buy item to my games even I used my credit card
I Cannot buy item to my games even I used my credit card,,, the "words written after I click to buy is "" need Apple itune support assintant".. Why like this? My games namely " order and chaos online"
We are fellow users here on these forums, we won't know why you are getting the message to contact iTunes Support. If you haven't already done so then to contact them :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption
(I've asked for your post to be moved to the iTunes Store forum, where you've posted is for questions about the iTunes U app.)
Similar Messages
-
How to buy application on App store without the use of credit card?
Hello! I would like to ask if there is a way to buy application on the app store without the use of credit cards
I have a debit card. can i use a debit card instead?
i'm from the Philippines by the way.Debit cards not accepted in all areas. Use an iTunes gift card if you have
no credit card.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa,
MasterCard, and American Express. Other payment types such as gift cards, store credit,
monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store
country, prices may be listed in your local currency, US Dollars, or Euros.
http://support.apple.com/kb/HT5552 -
I purchased 2 Items on HR Battle 3D and it charged my credit card, when I have over $25.00 on my account with itunes. please tell me why that is??
1)Did you get a receipt via email for the our hase (my came through almost instantly) - if so there is a link on the email to "report a problem"
Or 2) Call apple (you might want to check first whether the charge went thru with your card company) -
WWhy can't I edit my payment settings and put back my card? . iTunes Store won't allow me too, it keeps saying Cannot connect to iTunes Store, please check your info or contact www.apple.com/support/itunes/ww/.
Have you contacted iTunes Support ? If not (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption -
Please someone help with the above!
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
i cannot buy anything inside any game every time they give me error message contact itunes support
Do what it told you to do. Contact itunes support
-
I have 1 mastercard cards were filling apple id has not traded but why buy items in the game, looking forward to supporting
I'm not sure what your post means. If you are trying to make an in-app purchase in a game then what happens when you try to do it, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
I cannot buy items from Gameloft apps
I have bought apps from gameloft like:
-kingdom & lord
-ice age village
-etc
Why do I cannot buy the diamonds, accorn or else in the apps? Everytime I want buy that things, I always see the message "please contact itunes support".
Is ther anyone can help?
I have tried to contact itunes support for many times, but no respond until now.
Please help.OK
Do you have a question?
If so, explain your issue in far greater detail than "i cannot buy items i cannot buy items i cannot buy items i cannot buy items" and ask it -
HT201303 Why i cannot buy gems using my credit card on my game?game name is clash of clans
Why cannot buy gem using my credit card?
What happens when you try ? If you are getting a message to contact iTunes support then you can do so via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page . If you are having a different problem ... ?
-
I recently received a refund from I tunes which I appreciated. My little grandson who is 8 made $460 worth of purchases without my knowledge. However now I cannot use my credit card for further purchases on the game I play. Getting itnacross to ITunes is difficult.
dawnfromcabot wrote:
ITUNES HAS CHARGED MY DEBIT CARD $99.99 FOR GLOBAL WAR RIOT-SOME GAME I DID NOT KNOW WAS LOADED ON MY OTHER PHONE; HOWEVER, WHEN I PULLED UP THIS APP TO SEE EXACTLY WHAT IT WAS WAS I SURPRISED TO SEE I COULD DOWNLOAD IT FOR 'FREE'. I HAVE CONTACTED ITUNES THROUGH THIS REDICULOUSLY CHICKEN SH_T SYSTEM THEY USE SO THEY DO NOT ACTUALLY HAVE TO HEAR HOW UPSET A PERSON IS NOW THAT THEY CANNOT BUY FOOD FOR THEIR CHILDREN BECAUSE OF A MISTAKE MADE ON ITUNES PART. I DID RECEIVE AN EMAILED RESPONSE FROM STEPHANIE WHO ADVISED THIS WAS PUCHARED ON A PHONE THAT HAS PURCHASED DOWNLOADS IN THE PAST. I WONDER IF SHE THOUGHT TO LOOK AT MY ENTIRE DOWNLOAD HISTORY AND DISCOVER THAT NOTHING HAS EVER BEEN PURCHASED ON MY ITUNE ACCOUNT IN THE AMOUNT REMOTELY CLOSE TO WHAT THEY ARE CHARGING ME NOW. THAT IS BECAUSE I DO TRY TO MONITOR THIS ACCOUNT AND OBVIOUSLY THIS LAST PURCHASE WAS DONE WITHOUT MY KNOWLEDGE UNTIL I CHECKED MY ONLINE BANKING ACCOUNT, WHICH I DO EVERY DAY. TO MAKE MATTERS WORSE THE APP STATES IT IS FREE TO INSTALL WHEN YOU PULL IT UP SO NO ONE HAS CLARIFIED TO MY WHERE THE $99.99 COMES INTO PLAY. I WILL NOT DROP THIS UNTIL MY BACK ACCOUNT HAS BEEN PROPERERLY CREDITED IN THE SAME TIME FRAME IT TOOK YOU TO TAKE MY MONEY. I WILL LAUNCH A COMPLAINT WITH EVERY POSSIBLE ENTITY IN THE ITUNES COMPANY AND BUSINESSES OUTSIDE THAT REGULATE THEIR BUSINESS UNTIL THIS HAS RESOLVED IN MY FAVOR AS I AM THE ONE WHO HAS BEEN VICTIMIZED BY A COMPANY I INVITED INTO MY TELEPHONE NETWORK IN GOOD FAITH!!!!!!!!!!!!
Reading that is giving me a headache, how about normal type. -
i tried to buy points for a game with my funds but every time i try to buy them the ipad always sends me to th credit card info!!
On your iPhone go to Settings > Store.
Select the Apple ID at the bottom.
Select Sign Out at the menu selection provided.
Follow this by signing in with your new Apple ID/iTunes store account.
All apps - all paid and free apps include DRM protection which is tied to the iTunes account that was used to download the apps. In order to install an app update for the apps downloaded with your previous Apple ID/iTunes account, you will need to use that account and password. -
I have an itunes account without credit card. How can I add a credit card to my account? Also, is there a way to buy apps without credit cards but via app store? Also, I want to download it directly to my iPad, can I do it even if i add credit card via pc?
Changing Account Information
http://support.apple.com/kb/HT1918
Apps Store FAQ
http://support.apple.com/kb/HT4461
iTunes Store FAQs
http://support.apple.com/kb/ht1689
http://www.apple.com/support/ipad/applications/ -
I cannot make a purchase an app even know I have credit on account and it will not let me remove old debit card information
Hi Lukeclear17,
The article linked below details both why you may be unable to make a purchase using the credit on your account and why you may be unable to choose "None" when editing your billing information.
Why can’t I select None when I edit my Apple ID payment information?
https://support.apple.com/en-us/HT203905
Cheers,
Allen -
I'm not allowed to use my credit card buy stuff in the game
I can't use my credit card to buy coins in Haypi monster game.Please solve this problem.
What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
hi sir and mam! i dont used my credit card to buy games in iTunes why they =
take my money in my credit card.now come thousand dollars,what games for 99=
.99$?i dont understan your apple store do?its not safety to used credit in =
apple store,very dangerousThese are user-to-user forums, you are not talking to Apple here. Have you checked the purchase history on your account (Store > View My Account on yoru computer's iTunes), and have you (or anyone who access to your devices) made in-app purchases in apps and/or have you taken out any subscriptions in apps ? If not then you can contact iTunes support via this page and ask for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Maybe you are looking for
-
Ok, I had an iphone--it was registerd thru itunes on my computer at work, then i sold it. My son has a ipod nano and he has his own itunes account only accessed from our home pc. I brought his ipod nano to work (because we only have dial-up at our ho
-
Error while using MI_MCD transaction
We have Mobile Infrastructure. 2.5 SP09 - we want to use transaction MI_MCD to Defining the Installation Sequence (as described in MI25-SP9 Installation Guide PDF). But when I click the Link tab and click Add Link button and choose component the
-
i recently bought my friends Ipod and his name is on the unit....I need to change it to my name, Help?
-
N8 widget vs.. Application
Hi All, Just got the phone and love it. I get the application vs. widget thing, but still have a few questions. Can you add an application to a home screen WITHOUT the shortcut widget? I love the TopApps widget which came loaded with the phone. Ho
-
any help woukld be great