Cannot buy using in-app purchase.  support ....

Cannot buy using in-app purchase. it always says contact itunes support .... this is the second time that i face this problem ... please fix and i hope it doesn't happen again

You need to do as requested and Contact iTunes Support...
Use this Link  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • HT204266 I cannot buy the in-app purchases in "clash of clans". No clue from iTune store support.

    I cannot buy the in-app purchases of "clash of clans" after the recent update of version.

    Contact Support
    http://www.apple.com/support/itunes/contact/

  • I cannot buy any in-app purchase!!!

    I have already purchases $200 worth and need another $100 when I tryed it! it said Your purchase could not be completed. For assistance, contact itunes support at www.apple.com/support/itunes/ww/. Payment unable to complete process. please try again when you have better reception.
    This limited time event will end in the next 12 hours!! Hopefully anyone have any suggestion. Its not my connection I have comcast and it is on my wifi! its running perfectly like always! For some reason the itunes store won't let me purchase anything! I dnt have any restrictions on my account either! Can I just use another itunes account to make the purchase? Anyone think that idea might work in this case?

    Forgot to say what game I am playing! (Monster Paradise)

  • I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put

    I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put for my ipod touch and itunes?

    Try these previous discusssions:
    recover answers to security questions: Apple Support Communities
    how do i change apple ID security...: Apple Support Communities

  • I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

    I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

    If you have a rescue email address on your account then you can use that - follow steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699

  • HT4009 Hi,I was trying to buy an in-app purchase,but of successful. It keep pop up a message asking me to contact iTunes support to complete the transaction. What should it do?

    Hi,I was trying to buy an in-app purchase,but of successful. It keep pop up a message asking me to contact iTunes support to complete the transaction. What should it do?

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT4009 i tried to buy an in app purchase but it told me my purchase couldn't be completed then told me to contact itunes store support?

    i tried to buy an in app purchase but it told me my purchase couldn't be completed then told me to contact itunes store support?

    This is why apple *****. Yesterday- everything is fine, today- contact support. Like I have time for this? My apple accounts have been a password/account/username/customer service nightmare. Is there no way that I can log in and manage my account myself? (by the way the manage account page is useless all my info is correct) Maybe find and fix the problem without waiting for apple to get back to me- possibly charging me for the privilege?

  • HT4009 I cannot make an in-app purchase in War of Clans.  Trying to purchase gems, and keep getting the message that I "cannot connect to the ITunes store."  I have followed the help message in the "settings" area repeatedly.  I can connect to store other

    I cannot make an in-app purchase of gems in War of Clans.  I keep getting the message that I "cannot connect to ITunes store."  I have followed the help message in the in-game settings a number of times, to no avail.  I can connect to the Store in every other area of my IPad.  Suggestions please?  Thanks!

    Kaitlyn255 wrote:
    I've been trying to complete an in-app purchase within the game "Nemo's Reef"
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Can I buy multiple single app purchases?

    It's more economical for me to buy 2 single app purchases, than paying to access the full suite monthly (at the cancel any-time rate)
    Is this even possible though?

    http://www.adobe.com/products/creativecloud/faq.html#purchasing-availability
    Can I buy more than one membership to an individual offering of Creative Cloud?
    No, Adobe has moved to identity-based licensing with a technology that will not support multiple same-product licenses, so you can buy only one membership per Adobe ID. If you need two Creative Cloud memberships, you will need to purchase each with a unique Adobe ID. You can also purchase a Creative Cloud for teams membership, which allows you to purchase and manage multiple seats under one account.
    So you can buy a Photoshop Single App and a Illustrator Single App membership using the same Adobe ID
    but not 2 x Photoshop Single App or 2 x individual Cloud memberships with the same Adobe ID.

  • Every time I try buy SOMTHING in app purchases it says unable to complete your purchase reason (null) try (null)

    Every time I try buy SOMTHING in app purchases it says unable to complete your purchase reason (null) try (null). What can I do help!

    lbrummer wrote:
    I'm having the same problem while trying to purchase Lion. It costs $29.99, and I put in $30 but it still won't let be buy it. I put in a credit card but I don't want it to be charged when I have apple cards to use. Any advice Apple?
    You will also need sufficient funds to cover what ever sales tax is charged in your area.
    Stedman

  • How can I use in app purchase without credit card using account balance

    How can I use in app purchase without credit card using account balance

    Hi Kaijinfromtx,
    Thanks for visiting Apple Support Communities.
    When you make an In App Purchase, the iTunes Store should use any gift balance or account credit first. You may still be asked to verify the payment information on your account before completing the purchase.
    You can find more information about iTunes Store billing in these articles:
    iTunes Store: How iTunes Store purchases are billed
    http://support.apple.com/kb/HT5582
    iTunes Store: iTunes Gift balances
    http://support.apple.com/kb/ht5035
    Best,
    Jeremy

  • I am trying to buy an in app purchase I put my credit card info and stuff in and it still will not allow me to buy the in app purchase is it just me?

    I am trying to buy an in app purchase in a game I have put my credit card information and stuff in but it still won't let me get it is it just me or am I doing something wrong.?

    What happens when you try?
    Error code or message?
    Have you checked restrictions in setting to make sure in-app is enabled?

  • My app. not showing on App Store anymore after using In-App purchase

    It's more than a week that my app is not showing in it's category, after Apple released the new version, in the new version I used In-App purchase and both In-App purchase and the new version of the app are approved by Apple but they never showed up in their category since.
    It seems it's happening to the new one which was approved yesterday and is disappeared from it's category under new releases section ( posted date was correct the same day it was approved )
    Does any body else has this issue ?

    after Apple released the new version
    Also know as an 'update'...
    Looks like Apple has quietly changed the process where updated apps could be dated the day they were approved (more recent than the original release data) and show up at the top of the recently released apps all over again.
    Updated apps will not appear at the top of the recently released list any longer, it seems.
    If you search on your app by name, etc., it should still be there. If it is gone completely, use one of these email contacts...
    Application Questions:
    For general questions about applications or application requirements, contact:
    [email protected]
    Legal Questions:
    For legal or contractual questions, contact:
    [email protected]
    Financial Reports (Monthly), Tax & Banking Questions:
    [email protected]
    new vendor setup, name changes, change of address
    [email protected]
    bank questions such as routing numbers, zengin codes, swift codes, etc.
    bank account changes
    [email protected]
    submitting tax forms (W8, W9, Japan tax forms, etc.) year end tax questions re: 1042s (1099s go to A/P dept)
    anything that says "tax" or "IRS"
    [email protected]
    missing payments, can't reconcile reports to payments, European Invoices
    Sales and Trend Reports (Weekly and Daily):
    For questions about weekly and daily reports contact:
    [email protected]

  • I am getting an error code of "0" when trying to buy an in app purchase. what is this error?

    i am getting an error code of "0" when trying to buy an in app purchase. what is this error?

    In your first post you wrote
    It is telling me I need 6MB of additional free space
    And in your second post
    Importing to internal hard drive 6.85GB available
    Even assuming that the GB was a typo and should be MB you're still on the hairy edge.

  • I cant to use In App Purchase and i purchase Gem in App Game Brave frontier but gem does not com in my id

    i cant to use In App Purchase and i purchase Gem in App Game Brave frontier but gem does not come in my id

    Jyothsna wrote:
    my problem is the users already purchased the app should have 1 year validity ,after that i want the user to use "Update Subscription".
    Can you explain this a bit more? Users who purchase the app should have a 1 year validity for what? Are you talking about the app purchase or the in-app purchase? Are you talking about future in-app purchases or people who have already purchased your app before you added the in-app purchase feature?
    Can i get the Purchase date of the app based on the user from app store.
    Yes. When your app completes the in-app purchase, it should forward the receipt to your server, which will verify it with iTunes, and complete the transaction. All the details are here.

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