Cannot call certain numbers - says "account not validated"  Why??

When I call some numbers - local, often-used numbers, sometimes it will say 'this account cannot be validated.  If you are a Sprint customers, call...  If you have another provider, contact them...   This also happens with house phone.

    Hi gaylou,
That indeed sounds shocking! We always want your calls to process correctly. Let's take a closer look. What device are you using? What zip code are you in? Do you recall if you're in an extended network? Is your homeline serviced by Verizon Wireless or Verizon Communications? Please keep us posted, thanks!
MatthewS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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