Cannot cancel my calling subscription after lots o...

i am trying to cancel my calling subscrition but after lots of attempts it guides me to this folloing message : If your issue is persistent then please kindly contact our Customer Support with reference ID: REQUEST-4a6ad947/2014111420
please can someone help me as soon as posible ?i really need to cancel those calling subscription cause i dont use call trough skype anymore,,,but they charge me me for something i dont use...

Solved it by a bit or trial and error (as well as finding the link through to Live Chat). Microsoft/Skype seem to be in denial of this problem with cancellation errors. It should be a sticky until they fix it.
The current solution is you need to contact them via Live Chat and they will cancel it for you. Start by signing in via this link:
https://support.skype.com/support_selection
On the next screen choose (just to get through to chat):
Help Topic: Payments
Relatyed Problem: Other payment quesions
Then you will be prompted to Select a Contact Method:
Click: Text chat support
Then enter the details requested, click "next" and it will pop up a chat box (make sure you don't have popups blocked as I did).
Then you have to wait about 5-10 minutes until a representative joins the chat.
Good luck!

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>
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