Cannot cancel print job - error ePC 551

I cannot cancel print jobs, when i click the cancel option I get and error code ePC551

Resolved...just had to go into Devices and Printers, select the printer and cancel the job.

Similar Messages

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    By Pravin Chalise
    Big Computer, Kirtipur, Kathmandu, Nepal
    Please go through instructions carefully:
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  • Cannot cancel print jobs from queue in Windows

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  • HPf4280 Cannot cancel print job

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    Thanks!

    Hey @Ninja1987 ,
    Thank you for joining us on the HP Forums today, hope you enjoy your time with us!
    I understand you have a print job stuck in the print queue.
    Use the HP Print and Scan Doctor.
    Click here to download and run the Print and Scan Doctor >>> www.hp.com/go/tools
    Have a nice day!
    I worked for HP.

  • Linux client can't cancel print jobs in print monitor

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    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Pictures are not shown when saving to PDF.  Cannot Preview Print Job.

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  • Lpq outputs print jobs + error T: unknown: moving-to-paused +

    Dears,
    I have setup remote printing, printing from the client show the print queue at print server(T) however command does not get executed and it outputs
    print jobs + error "T: unknown: moving-to-paused"
    When is triggered lpstat command before printing
    # lpstat -t
    scheduler is running
    system default printer: T
    device for Alis: /dev/ecpp0
    device for T: /dev/lp1
    Alis accepting requests since Wed Jan 25 14:27:39 2012
    T accepting requests since Wed Jan 25 14:39:03 2012
    printer Alis is idle. enabled since Sun Feb 19 11:23:34 2012. available.
    printer T is idle. enabled since Sun Feb 19 12:03:31 2012. available.
    When is triggered lpstat command After printing
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    scheduler is running
    system default printer: T
    device for Alis: /dev/ecpp0
    device for T: /dev/lp1
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    T accepting requests since Wed Jan 25 14:39:03 2012
    printer Alis is idle. enabled since Sun Feb 19 11:23:34 2012. available.
    printer T waiting for auto-retry. available.
    Failed to open the printer port. (Device busy)
    T-80 [email protected] 201097 Feb 19 12:28 f iltered
    T-81 [email protected] 600569 Feb 19 12:28 f
    lpq
    ===
    bash-3.2# lpq
    T: unknown: moving-to-paused
    Rank Owner Job File(s) Total Size
    1st appltest 80 /global/u02/oracle/TEST/inst/app201097 bytes
    2nd appltest 81 /global/u02/oracle/TEST/inst/app600569 bytes

    Hi Freind,
    I hope you are doing good.
    Q1l:-
    Are these printers really physically attached to your Ultra-* parallel port (/dev/ecpp0)?
    and what device is "/dev/lp1"?
    Answer:-
    "/dev/lp1" which is printer "T" and "/dev/ecpp0" which is printer "Alis" are configured at OS level via "printmgr" on the same machine.
    This machine hostname is "tprinter" which is a print server. It is connected physically to "CIMA6120 LINE PRINTER".
    [what I meant is: what physical port is this printer attached to on the Solaris machine? is this a Ultra 5/10/60 machine? I don't recall the /dev/ecpp port
    existing on any modern sun hardware]
    "failed to open printer port" can mean:
    Answer2:-  It's is a 25 pin serial port cable connected to 25 pin parallel port of Optiplex GX100 machine.  I installed solaris 10 x86 to make print server. as our CIMA6120 its not a network printer, and our company want to print reports from oracle application to this printer.
    Q:-you have attached your printer to the wrong port?
    Answer: it is connected to the correct port.
    [again . . how do you know this or test this?]
    Answer2:- it is connected at the rare panel of the machine on a 25-hole connector (bidirectional).
    Q:-you have attached your printer to the right port, but are using the wrong name?
    Answer: I think we could have Alias, not necessarily give the same printer name.
    [what i was getting at here is that you think the printer is attached to the parallel port, but actually the cable
    is actually attached to the wrong port. For example the serial port on those older machines will fit but in that case, if you configure the printer with ecpp
    it's not pointing to the correct port]
    Answer2:-  I configured CIMA6120 with "/dev/lp1" port which was perfectly working, I print numerous pages with this configuration, Suddenly this error "moving-to-paused" occurred. as i said it is connected to the parallel port at the rare panel.  Initially, I attempted and tried to configure this printer with "/dev/ecpp0" port which was not successful.
    Q:-you have a bad or wrong cable?
    Answer:- I have checked the cable it is good.
    [how did you do the checking?]
    Answer2:- I tested the cable by connecting to other printer and it printed. so no problem with the cable.
    In the olden days when local printers like this was the norm, we'd do test like catting a file to the port and see if the printer lights
    up or responds. Something like: cat /etc/hosts > /dev/ecpp0 (or /dev/lp1, or whatever the device is). Then observe if the printer seems to
    receives anything, blinks, prints the host file. You are copying the file directly to the port outside of lp or other mechanism.
    Answer2:- I agree there was some conflict among the ports internally, or some process may be running at the background, that is why though it shows the request waiting in the queue it was moving to pause for some reason. when I check the error by command "lpstat -t" it sez "device busy" in /dev/lp1" file.
    Solution
    ============
    After goggling some more I found a fix for this issue at http://fixunix.com/solaris/143011-unaccepted-printer.html
    1, I tried to remove the printer from printmgr, cud not remove it.
    2, try kill the entries that going to /dev/lp1 port to printer "T". could not do it
    3, uncheck the default printer option via printmgr.
    4, Add a new printer name "test" with /dev/ecpp0" and reproduce the issue "got the same error"
    5, With the forum above it sez its a "bug" and the Bug ID: 6374608. here are the details of it:-
    Synopsis: No /devices entry for line printer
    http://bugs.opensolaris.org/bugdatab...bug_id=6374608
    Workaround is to manually install the missing driver binding
    entry, using the command:
    update_drv -a -i '"lp"' ecpp
    This workaround should create the missing /dev/lp* devices. And after
    running it, you should find the following line in "prtconf -D" output:
    lp, instance #0 (driver name: ecpp)
    6, I unplug the serial cable from the printer and turnoff and replug the serial cable to the printer and turn on the printer, made sure printer is ""ONLINE".
    7, I restart the Solaris machine and delete the newly created "Test" printer via printmgr.
    7, I just gave the lp /etc/passwd and it printed.
    Finally, I thank you for your time and suggest me your opinion on this solution please.
    Regards,
    MKY
    Edited by: user9007339 on Feb 22, 2012 12:15 AM
    Edited by: user9007339 on Feb 22, 2012 12:21 AM

  • UNABLE TO CANCEL PRINT JOB THAT KEEPS PRINTING SAME COPIES

    How do you cancel print job on a HP Deskjet D1520 with Windows Vista?
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    007OHMSS
    I was a support engineer for HP.
    If the advice resolved the situation, please mark it as a solution. Thank you.

  • Delete "Cancel Print Job" pop up

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    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • How to cancel print job with control panel on HP8610

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    This question was solved.
    View Solution.

    Welcome to the forums LucyRicky!
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    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Can not cancel print job hp officejet 8500 in windows 8

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    This question was solved.
    View Solution.

    Hi,
    From the Desktop, hold down the Windows key and press R.  Into the Run window, type services.msc and hit enter.  Browse down to the print spooler service, right click it and select Properties then click on the Stop button.  Now browse to C:\Windows\System32\Spool\PRINTERS and delete the job inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.
    Restart the computer and you should find the document(s) have been removed.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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