Cannot cancel subscription to Skype Pro

Apparently I signed up for "Skype Pro" about a year ago, though I don't remember doing so.  I was using Skype a lot so it didn't bother me.  Recently, I logged in to try and go back to a free account, and under "My Accout" it says I have no subscriptions.  However, I have been charged for this subscription for the past 12 mounths.
In the email "We've delivered your order" I tried clicking the link to unsubscribe, but it brought me to a unresponsive page with an UNSUBSCRIBE button: clicking the button does nothing....(I tried multiple web browsers, all of them up-to-date).
Any idea what's going on here?  I really wish I could talk to a person to work this kind of thing out, and I instead was compelled to remove my auto recharge info to make it stop.  I'd like to add it again for making calls, but not if I can't control the charges being made.
Thank you.

Hi,
Please contact Skype Customer Service, they will cancel agreement for you
See: https://support.skype.com/en/faq/FA1170
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

Similar Messages

  • Cannot cancel subscription - RESOLVED

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  • Skype Pro vs. Skype Premium

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    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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