Cannot cancel Urgent Change document in Solman 7.1

Hi all,
After we upgraded to Solman 7.1, we found that the Urgent Change documents in CHARM are not allowed to be withdrawn/cancelled when tranports have already been imported to QA system.
In previous Solman 7.0, we were able to cancel/withdraw Urgent Correction documents using report CRM_SOCM_SERVICE_REPORT even when transports has already been moved to QA.
Any idea how we can cancel Urgent Change documents in Solman 7.1?
Thanks,
Tess

The question is how to do it? the end-user when open a CR will not do it and the receiver (service desk) can not waste his tiem doing it
Its a consulting issue.....not technical...who shd do is more like a process....so you know better in your current case.
Yes, but ths stnadard tool allow to do it or a Z programm is needed? Which type of inconsistences could appear?*
there is a standard report
CRM_SOCM_SERVICE_REPORT
but remember handle with care.
hope it resolves
regards
prakhar

Similar Messages

  • You cannot cancel a change request with status New.

    We're just starting to dive into SCSM. We created a test Change Request and now want to delete / cancel it. When we try, we get a message
    "You cannot cancel a change request with status New."
    Is there an easy way to remove this?
    Orange County District Attorney

    Hi, a Little late but..
    This is a problema from your 3 scsm services, maybe in your principal or secundary server.  You must to restart services in an special order and delete application cache.
    Please review
    http://www.systemcentercentral.com/scsm-2012-tip-all-workflows-stuck-in-new-status-and-never-completing-issue-and-workaround/
    it Works!
    If you have principal and secondary do it in both servers.
    I think this problem is for bad performance in databases and application, so review your hardware design, and logical, so review workflow performance too.
    For items when state new, you must change it to inprogress with smlets

  • Cancel price change documents

    Hi all,
    User in our company   run  transaction mr21 a lot of materials in many plants and change the moving average price.
    He get a   of   price change documents numbers (display in transaction CKMPCD)
    Now I want to cancel the documents and return the moving averege price before change.
    Can any transaction  that cancel the document in one step   ? (   it a lot of work to do this in mr21 for all material in many plant)
    Thanks and best regards
    yuval

    Hi,
    You can again post MR21, with the original price. Secondly you can create a LSMW with the original price, co, plant, valuation type (if the material is split valuated) and upload.
    The price will be corrected.
    You can not cancel financial docuement using FB08.
    Ishu

  • Cannot set status of Urgent Change after manual transport

    Hi all,
    We are usng CHARM in Solution Manager 7.1 for import to the SAP ECC (EHP6) systems.
    I cannot set the status of the Urgent Change document (ZMHF) to status "To be Tested" after the transports were manually released and manually imported to the ECC QA system.
    When I use action "Pass Urgent Change to Test", the system stopped with error "Not all task are yet released" and will not change the status .
    Based, on the Task List log, the system started the release process although no transports were released.
    Is there any way that I can update the status of the Urgent Change document to "To be Tested"?
    I tried program CRM_SOCM_SERVICE_REPORT but still did not change the status.
    Any suggestion?
    Thanks,
    Tess

    Hi Venu,
    have a look under System Administration - System Configuration -- Knowledge Management -- Configuration --Content Management -- User Interface -- Commands -- UI Command Groups -- StatemanagementGroup.
    See Java class: com.sapportals.wcm.rendering.uicommand.cm.UIStatemanagementGroupCommand. Take the class and decompile this and everything needed around to understand how this class works.
    Then you can choose to extend this CommandGroup to also have a command "Resubmit for Approval" or you can implement your own UI Command only for resubmitting (you will also have to activate your command (group) by settings within the configuration).
    On the other hand, if all this is completely new to you, I'm a bit sceptical if the task isn't a bit too big as a first task on KM implementation topics...?
    Hope it helps
    Detlev

  • Issue in generation of Change Document - ChaRM

    Dear All,
    We are implementing ChaRM, I have copied the standard transaction type to z.
    I am able to create request for change with transaction type zmcr but when the normal change or urgent change document are created they have standard transaction type.
    I have made the changes in SPRO (Defining copy control of transaction type) but still document are getting generated with standard transaction type.
    Please attached document of copying control.
    Thanks in advance
    Regards
    Sushant

    I have removed zmcr - smmj but now the change document is not getting generated. Please see the screen shot attached.
    Regards
    Sushant

  • While adding custom field in urgent change-Create new field button in AET is not coming

    Dear All,
    we have requirement to add some custom fields in urgent change document. while adding custom fields using AET, create new field button is not coming.
    Thanks in advance. points will be awarded.
    Rahul

    Hi Jignesh,
    Thanks for your valueble inputs, it really helped me to understand the process.
    I checked in Web UI configuration for urgent change document as you mentioned but still that button is not coming.
    In transaction BSP_WD_CMPWB, i have created enh. set: Z_ENHANCEMENT_SET.
    Can you tell what to selelect in application and page popup which comes after selecting Enhance component button. Actually i tried but i am not able to add new record in conf.
    Thanks in advance.

  • Issues while saving urgent change

    We have configured Charm on solution manager 7.1 sp08. Have successfully created urgent change document but while saving the urgent change we are gettin below error:
    ERROR: The ABAP/4 Open SQL array insert results in duplicate database records. records in the data base. (termination: RABAX_STATE)
    Short dump highlights are as follows:
    An exception occurred that is explained in detail below.
    The exception, which is assigned to class 'CX_SY_OPEN_SQL_DB', was not caught
    in
    procedure "COM_PARTNER_UPDATE_DU" "(FUNCTION)", nor was it propagated by a
    RAISING clause.
    Since the caller of the procedure could not have anticipated that the
    exception would occur, the current program is terminated.
    The reason for the exception is:
    If you use an ABAP/4 Open SQL array insert to insert a record in
    the database and that record already exists with the same key,
    this results in a termination.
    (With an ABAP/4 Open SQL single record insert in the same error
    situation, processing does not terminate, but SY-SUBRC is set to 4.)
    We tried implementing OSS notes as well but of no use.
    Will creating a new project help in this case. Kinldy reply.
    Thanks in advance
    Anshu

    Adding more info related to implementation of note 2015657, following notes were irrelevant - 1651404, 1689809. rest of the two notes -1837743 and 1881656 were completely implemented.
    Hope this clarifies the situation.
    Let me know if any other note to be implemented...or creating a new project be helpful.
    Thanks & Regards
    Anshu

  • Change documents for planned order

    HI ,
    My issue is that My client is creating planned orders manually. He is changing them if required( like quantity or dates) . Now he is asking that he require change documents relating to change he has done to the planned order. He wants to mention the reason behind the change in SAP.
    Please help me to resolve this issue
    Thanks in advance
    vinay

    Dear,
    Planned order is a tempapry object...cannot have a change document for that.
    Once production order is created in Std SAP planned order is deleted..what will you do with change number against the pklanned order reference...
    Please advice your client to use production order if required.
    If you want to have that you need to change the SAP std code
    Edited by: Rajesha Vittal on Feb 8, 2008 4:16 PM

  • Change documents cannot be generated

    When trying to approve an admin charm we are getting warning : change documents cannot be generated
    Diagnosis
    Change Documents cannot be generated.
    System Response
    The status is reset, the action is canceled.
    Procedure
    Your Change Request Document contains data which cannot be used for the generation of the follow-on change documents.
    Please check the following possible errors:
    The chosen project in project field of the 'Details' assignment block is a project without a maintenance cycle or the assigned maintenance cycle is in a status where the generation of Change Documents are not allowed. The generation of projects is for example not allowed if the project is in a final status.
    If possible, change the project or choose a phase in the maintenance cycle which allows the generation of Change Documents. If this is not possible, this project cannot be used.
    The 'Scope' assignment block contains scope items for with a chosen IBase which is not the IBase of the productive system in the one (or more) logical components assigned in the chosen project. This is only relevant for the change category 'Urgent Correction', 'Normal Correction' and 'Administrative Change'.
    Choose the right IBase for the change category scope item.
    If a change is not possible because the Change Request was approved and the fields are not edit able, set the Change Request to 'Validation'. Then the data can be changed and the Change Request can be approved again.
    Can someone help why this happens

    Hi,
    Have you checked all the possible errors stated as in your error?
    1. Do you have proper auth to create, proper system assigned with the dev role and ibase created?
    2. is it new CR or you are trying to extend the scope? if this case, what is the status of CR? check out
    ChaRM: RfC process stuck at "Being Implemented"
    3. whether your project has the valid maintenance cycle assigned? you can check in solar_project_admin maintenance cycle is open ?
    4. what is the phase status of maintenance cycle and project cycle. check this allows to create CD, with the status as development with release ?
    Phases in the Project and Maintenance Cycle - SAP Documentation
    please check
    Thanks
    Jansi

  • In Lion 10.7.x I cannot disable the Lock documents for 2 weeks in Time Machine! Thus it prevents to change anything else like the system preferences or other settings. How I can disable it?

    Hello, In Lion 10.7.x I cannot disable the Lock documents for 2 weeks in Time Machine! Thus it prevents to change anything else like the system preferences or other settings. All is locked. How I can disable it?

    Do you mean the check box isn't enabled?
    Or you remove the check but it doesn't "stick"?
    Or you remove the box but documents are stil getting locked?
    That setting doesn't apply to other things in System Preferences, just apps that support AutoSave and Versions.  If you're having a problem with System Prefs, please clarify exactly what.

  • In a document with several sections, in section VIII and IX one cannot select the text of the page foot nor set the pointer in it; so, one cannot write nor change the page foot text. Please help!

    in a document with several sections, in section VIII and IX one cannot select the text of the page foot nor set the pointer in it; so, one cannot write nor change the page foot text. Please help!

    Question already asked and answered several times.
    It's a bug striking in long documents.
    Select a word somewhere higher in the page then use the arrows to reach the wanted insertion point.
    Yvan KOENIG (VALLAURIS, France) mardi 23 août 2011 15:44:24
    iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0
    My iDisk is : <http://public.me.com/koenigyvan>
    Please :
    Search for questions similar to your own
    before submitting them to the community
    To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

  • Cancel a Price Change Document

    Guys,
    we did some price adjustment for the material.we posted price change thru CK24, the posted entries went into dummy profit center, now we need to reverse those entries, I can take a display of price change document in CKMPCD, but how to cancel it? Please suggest.
    Regards
    Shaun

    Hi,
    It is not possible to reverse a Price change document However there are a couple of things you can do.
    (1) I am assuming that you got the dummy profit center because the profit center was missing from your Material Master or some other customization replaced it with dummy. Before you take care of the profit center, revert back your std price by means of MR21 to post another price change document. The impact of this would be to reverse out your previous document. Correct your profit center and then carry out the Price change again.
    (2) Alternatively, if the issue is only in PCA, then post an adjustment document in PCA using 9KE0 or 1KEL transaction code.
    Regards

  • Error 'cannot cancel document with a down payment that was drawn to invoice

    Error 'cannot cancel document with a down payment that was drawn to invoice.  We need to void a check and are getting this message.  We also get message when trying to cancel the outgoing payment.  The AP Down payment is closed, and the AP invoice is also closed.  Is there a way to 'undraw' the down payment on the AP invoice?  How can this be voided?  Any guidance would be greatly appreciated.  Thanks.

    Hi,
    Check the following thread
    Re: Down payment invoice
    Can not void a check win paid from a down payment invoice
    Re: Cancel down payment
    *Close the thread if issue solved.
    Regards
    Jambulingam.P

  • Cancellation of 101 document - Urgent

    While cancelling a 101 document in MIGO, system is giving error that "Balance for transaction type group 10 negative for the area 01". PO and 101 document were created in 2007. Please respond that why system is giving such error.
    Regards,
    Aisha Ishrat

    Hi buddy ,
    this relates to Asset Management ..
    note down the asset no..in the PO..
    go to T/c AS02 and in th e fields ..
    select the indicator " Allow Negetive values against Depreciation area 01 /02 /03 whichever is applicable and SAVE the asset....
    Come back , Now Cancel the GRN it will get Cancel ..
    Same problem i have solved number of times at the Client site..
    Thanks and regards
    Adarsh Srivastava
    SAP: MM Consultant

  • Regarding a Change Document Function Module ----- VERY VERY Urgent

    I am using a Change Document Function module "CHANGEDOCUMENT_READ". It is taking a long time.
    I am using the parameters:
    Start date is the first date of the current month
    Enddate as last date of the current month
    Object class as 'MATERIAL'
    Table Name as 'MBEW'

    Hi ,
    When you want to read the change documents, please follow the below process.
    1. Read the change documents headers with function modules
    call function 'CHANGEDOCUMENT_READ_HEADERS'
           exporting
                date_of_change             = cdhdr-udate
                objectclass                = cdhdr-objectclas
                objectid                   = cdhdr-objectid
                time_of_change             = '000000'
                username                   = cdhdr-username
           tables
                i_cdhdr                    = gt_cdhdr
           exceptions
                no_position_found          = 1
                wrong_access_to_archive    = 2
                time_zone_conversion_error = 3
                others                     = 4.
    2. From above step you will get data of change documents very quickly into Itab (gt_cdhdr)
    3. Read the details on change documents with functiion module by using Itab in loop for each document.
      loop at gt_cdhdr.
        call function 'CHANGEDOCUMENT_READ_POSITIONS'
             exporting
                  changenumber            = gt_cdhdr-changenr
             importing
                  header                  = cdhdr
             tables
                  editpos                 = gt_cdshw
             exceptions
                  no_position_found       = 1
                  wrong_access_to_archive = 2
                  others                  = 3.
    Above is the best way to read the change documents.
    Rewards please if above info is useful.
    Thanks.

Maybe you are looking for