Cannot cannect to a particular ftp via both Dreamweaver 8 & GoLive CS2

Question

OK, my trouble is a little complicated.
I have two different FTP servers: One is provided by
Dreamhost, another is provided by Startlogic.
Suddenly, it became unable to connect to Startlogic's ftp in
Dreamweaver MX2004. So, I upgraded to 8 in order to see if it works
again. No, it is no longer able to work on ftp connection. My ftp
setting is just correct. By the way, my OS is Windows 2000.
Here's the error message: "The connection to the remote host
has been lost. Click refresh to reconnect."
Then, I click "OK" and I get this error message: "togglinng
the 'Use Passive FTP" check box may help you establish a
connection. Select or de-select the checkbox and click Test to try
again. If the problem persists, check your network setting,
including the local firewall settings on your computer, or consult
your network administrator."
So, I did what the message instructed
Then, I get another long error message: "An FTP error
occurred. - cannot get a remote folder information. Dreamweaver
could not connect to the server. This may be due to one or more of
the following reasons: ...."
On the other hand, there is no problem with Dreamhost ftp. I
have tried to test with different applications such as GoLive CS2
and a generic ftp application. Only Startlogic's ftp does not work
on both Dreamweaver and GoLive, but it works on ta generic ftp
application.
I tried to connect to Startlogic's ftp on a ftp application
from a different computer. It was a success. I have not tested
Dreamweaver and GoLive though.
I have some other accounts of Startlogic's ftp and tried to
test those ftp. None of them worked via Dreamweaver on my computer.
Now, I don't understand why I cannot connect to only
Startlogic's ftp with Dreamweaver 8 & GoLive CS2. Is it my
computer's fault? Is it caused by some bugs on Dreamweaver 8 &
GoLive CS2? I asked Startlogic's tech support but they said that
they could connect to my ftp. I don't have firewall software
installed. My router might have though. My network admin has no
idea why it causes this.
Should I reinstall those Dreamweaver 8 & GoLive CS2
anyway?
Thank you for your help in advance.

Answer 1

The answer is always the same. Check your firewall for its
interference.
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
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"bernielove1" <[email protected]> wrote in
message
news:fjq2sf$i4b$[email protected]..
> Hello,
>
> I have the same problem..
> I have a Startlogic FTP as well and I can not connect
either. I have been
> working with someone from the company. I was able to
conect into my ftp
> via a
> web page that they posted on the internet but I was
still not able to get
> on in
> Dreamweaver.
>