Cannot capture other Adobe applications

I cannot seem to capture most Adobe CS4 applications, using Captivate 5.5, such as Illustrator, Soundbooth, Fireworks, and Photoshop. when I select Software Simulation and choose application, these products do not appear, although they are open. I would appreciate any ideas or solutions.

DVD players often add a copy protection flag to the video output - even if it's your very own DVD-R that you made. Not fair, I know, but that could be the issue. To test, simply connect the VHS deck again. Does it work? Yes? Then connect DVD, quits working, there's the issue.
Actually, you don't need to "capture" from DVD. One option is to simply copy the ".vob" files from the disc to your hard drive, then you can import them right into Premiere and edit them! Not sure when that feature was added, definitely works in my CS6. Try it.
Another option is to use software to convert the DVD into video clips which can also then be edited in Premiere. For instance, MPEG Streamclip which is free, can convert DVD to QuickTime .mov for editing. Might need to experiment with the settings, haven't used it in a few years myself. There are many other softwares, paid and free, to do similar.
Thanks
Jeff Pulera
Safe Harbor Computers

Similar Messages

I am having issues with Sidebar files not appearing from within InDesign CS5.5. They show up fine from other Adobe applications. Using OS10.6.8.

I am having issues with Sidebar files not appearing from within InDesign CS5.5. They show up fine from other Adobe applications. Using OS10.6.8.

I would first of all trash the preference file for InDesign, make sure the application is closed then find the prefs in
/Users/USER NAME/Library/Preferences/Adobe InDesign and just throw the entire folder away, it will generate a new one after you launch InDesign again.
Now launch InDesign and see if the problems are resolved.
If not I would repair your permissions on your hard drive wih disk utility, and if that fails then di-install InDesign and re-install that single application.
Let me know if any of these suggestions work for you
I will be checking my email although you might have to wait for a response as I will be taking a microlight flight over the Victoria Falls tomorrow. Yay can hardly wait.

Photoshop CS6 (and other Adobe applications) keep crashing

The crashing started with the Retina update for Photoshop and Illustrator. At first the occasional crash happend, but now it's doing it litreally every 2 minutes! I don't think its a problem with my system since the issue started as soon as I got the Retina update and I've had no issues prior. If it helps I have the 2.3GHz Intel Core i7, 8GB 1600MHz RAM, Retina Macbook Pro with OS X version 10.8.2. I'm not sure if all of the Adobe applications are affected, but I know Photoshop, Illustrator and InDesign are.
This is part of the "Problem Details" window that popped up after crashing:
Process:         Adobe InDesign CS6 [5559]
Path:            /Applications/Adobe/*/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier:      com.adobe.InDesign
Version:         8.0.1.406 (8010)
Code Type:       X86 (Native)
Parent Process: launchd [142]
User ID:         501
Date/Time:       2012-12-26 13:45:03.257 +0000
OS Version:      Mac OS X 10.8.2 (12C3012)
Report Version: 10
Sleep/Wake UUID: 4857A87C-2FDB-41B8-A339-ADEF1D1113E7
Interval Since Last Report:          24089 sec
Crashes Since Last Report:           3
Per-App Interval Since Last Report: 1440 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      51687551-0733-F076-F725-67BCD812A3AC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL /Applications/Adobe/*/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
    __TEXT                 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW /Applications/Adobe/*/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
This really needs to be fixed, if anyone has a solution please let me know, it's making my A-levels impossible to do!
Thanks
EDIT: I've noticed that when I press the T key in InDesign to bring up the type tool, the application crashes. Trying this in Photoshop it doesn't! Very strange.

We can't help you with InDesign crashes in this forum.
And to figure out the cause of a crash, we'd need to see the entire crash report, not just the first few lines.
But you should make sure that all the applicaitons are up to date.

Cannot capture in Adobe Premiere CS5 via Canopus 110

I captured some video from an old tape deck with an RCA cable to the Canopus 110 yesterday, but today I cannot capture video from the DVD player. I disconnected the RCA connection from from the Canopus, connected the S-Video cable from the DVD player and now the record button on the capture window stays dimmed.
I've updated drivers on IEEE 1394 connection.
I've connected the Canopus to other IEEE connections ports.
I've checked and swapped ALL cables three times each.
Connected a Canopus 55 to each port.
Tried changing user to administator and went through the other 14 or so list of things to try.
And, I think I've restarted my computer 14 times thoughout all of this.
Now
at
wits
end...

DVD players often add a copy protection flag to the video output - even if it's your very own DVD-R that you made. Not fair, I know, but that could be the issue. To test, simply connect the VHS deck again. Does it work? Yes? Then connect DVD, quits working, there's the issue.
Actually, you don't need to "capture" from DVD. One option is to simply copy the ".vob" files from the disc to your hard drive, then you can import them right into Premiere and edit them! Not sure when that feature was added, definitely works in my CS6. Try it.
Another option is to use software to convert the DVD into video clips which can also then be edited in Premiere. For instance, MPEG Streamclip which is free, can convert DVD to QuickTime .mov for editing. Might need to experiment with the settings, haven't used it in a few years myself. There are many other softwares, paid and free, to do similar.
Thanks
Jeff Pulera
Safe Harbor Computers

Will this processor handle premiere and other adobe applications?

I am in the begining process of building a computer with the goal of handling a machine that will run smoothly as I use the more intensive adobe programs. I know video editing is generally the most intensive applications but I would also be running after effects, photoshop, and illustrator on this machine.
The processor I am looking at is an
Intel® Core™ i7-4790K Processor
(8M Cache, up to 4.40 GHz)
I know there is more to my cpu performance than just processor, but specifically looking at a processor will this handle my usage?
Is intel a trusted brand when it comes to Adobe?
Thanks

On Mon, Sep 28, 2009 at 2:40 AM, RH Weiner <[email protected]> said:
>
I'm going to be heading out of town for nearly a month and thought of getting a Netbook to (basically) dump my 20D raws onto while I'm away from the home computer. Then I thought for a few dollars more I could get something small but with enough 'Oomph' in it to handle LR and CS4. So I'm considering this one...
>
http://www.futureshop.ca/catalog/proddetail.asp?sku_id=0665000FS10128773&catid=25313&PCNam e=laptop%5Fdeals&logon=&langid=EN#
>
(Gateway EC Series ULV 11.6" Intel Core 2 Solo SU3500 1.4GHz Laptop (EC1803H))
>
I'm not sure where this fits in relation to a Pentium4 which is supposedly the minimum. Has anyone any experience with this Intel processor or may be able to give me some advice...other than go for an even more expensive laptop.
A Core 2 Solo is a single core version of a Core 2 Duo (fancy that!
). The "Core 2" is an improvement on the Pentium design, so it's a
step up.
I run LR 2.5 on a Pentium D (that's a dual core 64 bit Pentium), and
it's fine ... until you use the adjustment brush. Otherwise, for
cataloging, keywording, developing, using presets, etc, it's fine. So
a Core 2 Solo should be OK - as long as you don't want it as a
"primary" LR developing machine for more than "basic" developing.
However, laptop speeds are generally slower than desktop speeds.
Rendering 1:1 previews the first time, tho ... multiple minutes until
it finishes. Although you can still do some work, while it renders.
I've done CS4 on my Pentium D. Some things (like panoramas) can be
horrifyingly slow. Be aware ...
Get at least 4G of RAM, if you do.
Michael J. Leone, <mailto:[email protected]>
PGP Fingerprint: 0AA8 DC47 CB63 AE3F C739 6BF9 9AB4 1EF6 5AA5 BCDF
Photo Gallery: <http://www.flickr.com/photos/mikeleonephotos

CMap files installed by Photoshop 6 causes problems in other Adobe applications.

Q: After installing Photoshop 6, I am unable to launch ImageStyler 1.0 or ImageReady 1.0 and when I exit PageMaker 6.5, I get a kernel32.dll error. What's going on?
A: Photoshop 6 installs 2 CMap files that are incompatible with ImageStyler ImageReady 1.0, and PageMaker 6.5. To resolve the problem, remove the 2 CMap files "Adobe-Japan1-PS-H" and "Adobe-Japan1-PS-V" from the Program Files\Common Files\Adobe\Fonts\Reqrd folder. All affected applications should function properly now.

Replacement Cmap files are now available at http://www.adobe.com/support/downloads/8702.htm.

Edge Animate constantly lagging but the other Adobe applications are not

This is the same problem as in the post : http://forums.adobe.com/message/5740804#5740804
But the only difference is that one is resolved but mine cannot be with the solution described. The solution to the edge animate lagging, as in the above post, is within the proxy server settings. But after talking to my ISP. I found out that the internet service they are provinding doesn't work on proxy servers. They said if i put any proxy server value then the internet will stop working. So, i cannot apply the solution described in the above post. I have tried restoring the preferences to default. Nothing works. So, what do i do now?
I am using Windows 8 Pro (64 Bit).

I am having another problem. I think it may have some connections.
These messages are coming when signing in to Creative Cloud & Muse.

Converted file format doesnt open in other adobe applications

after donwloading the converted files we are not able to open them in CS or acrobat profesional ? can you please advise why this is the case ? Thank you

HI BOB
jUST GOT UPDATED - WE CAN OPEN IN PROFESIONAL BUT COULD NOT IMPORT INTO INDESIGN.
SORRY FOR PREVIUOS STATEMENTS

Tutorial Builder for other Adobe applications?

I teach Flash. Anything in the works for Tutorial Builder to work with flash? I love this tool!

Hi!
At this time, we are not supporting Flash. Thanks for your interest. We will let you know if we release a Flash version of Tutorial Builder.
Mira

Multiple Adobe Applications "Missing" Display Driver

I am now using the following system configuration:
2 NVIDIA GeForce GTX 970s
5960X CPU
2 850 Pro SSD drives
32 GB DDR4 RAM
Windows 8.1 Pro
A list of my currently installed applications can be seen here:
1
I am having problems with 4 utterly crucial applications:
Photoshop, Premiere Pro, SpeedGrade and After Effects. They were just installed last night; they are the most recent version.
Here are the error messages that I am receiving for each program:
Photoshop "detected an error in [my] display driver" and won't allow me to use any 3D options or even the either of the graphics cards.
2
Premiere Pro won't even enter the workspace and gives me the following error message: "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again." After this message it crashes.
34
SpeedGrade won't even launch whenever I try to open it. The cursor begins to spin as if it's doing something and then quits. I've tried opening it several times, even with Administrator Permissions, but to no avail. It just won't open at all and doesn't even bring up the entry loading screen.
After Effects is a whole heap of trouble, with three error messages coming up:
Firstly, "After Effects crashed previously attempting to initialize OpenGL. Consult the manufacturer of your graphics card for a compatible OpenGL driver."
5 Which is followed by:6 and then continued by: 7
After this, After Effects completely crashes and refuses to open (giving the same error message as seen in picture 4).
I've got the crazy notion that it has something to do with my video card drivers (sarcasm). Every message seems to have something to do with the graphics card, and SpeedGrade is the only thing that I can't be sure of since it doesn't even begin to start up whenever I try to open it.
However, here's the catch; I have no idea what. Just now, I manually uninstalled all of my graphics card drivers and did a clean re-install of the newest NVIDIA GTX 970 drivers from here: NVIDIA DRIVERS GeForce Game Ready Driver WHQL
So I have the most updated drivers and most updated adobe software, and certainly have hardware that it's capable of using. I'm not sure what the issue is here.
Another thing that I would like to mention is that, when opening the NVIDIA control panel, I only have the following options:
89
I recall that, on other, older computers that I've used with NVIDIA cards and the NVIDIA control panel, there were many other otptions, such as the ability to control SLI and change 3D settings and whatnot. None of that exists here, and I can't even enable stereoscopic 3D. In fact, whenever I try to change anything in my extremely limited control panel, I just get the message shown in picture 9: "To use this feature, set the color depth to at least 32-bit."
Alright, to sum it all up once and for all:
I'm assuming the problem that all of these applications are having has something to do with the NVIDIA GTX 970 cards
Even with the most updated software, the problem still exists.
A list of all my programs was given in case any of them might, possibly, be interfering with Adobe.
This computer is brand-new, basically, and the SSD drives are all quite empty.
I am running 4 displays, 3 of which on the same GTX 970 and another using this product: JUA310 USB 3.0 VGA Display Adapter
Don't ask why I'm using that J5create product mentioned above, but I'll tell you that I have a feeling that it could, possibly, be interfering considering that it is basically its own graphics driver. I have means to support this display without using it, however, so please mention if I need to stop using it for troubleshooting or because it could be the source of the problems. Also, the other adobe applications seem to be working fine at the moment, but if they do ever have any problems, I might assume them to be caused by the same thing that's messing up all of these programs.
So what should I do?!?

I also forgot to mention a few things:
Windows 8.1 has successfully updated to its most recent version and installed all updates.
I'm using an MSI X99 Gaming 7 Motherboard.
It’s very urgent that I get these programs to work ASAP

How do I sync themes I create in the app with the the Kuler website and other Adobe apps?

To sync color themes created on your iphone, you need to sign in to the app. You can do this by clicking the settings icon (in the top right corner). Then click "Sign in". You themes will now start syncing with the Kuler website and will also be accessible in other apps like Adobe Ideas and Illustrator CC.

Yes, makes some sense, but the main doubt is: Adobe Ideas don't reconizes .ase files...the only way in which I could make it work was saving the theme created as an image file (jpeg in instance) and email me this file, opening in Ideas and "catching" the colors as I would do with any other image. There's a way somebody could import this themes into Ideas?
The Kuler page says this:
"The color themes you create with the Kuler app can be synced to the Kuler website, an online community for color enthusiasts, for use with other Adobe applications such as Illustrator and Adobe Ideas."
How one can do this? Theres no option in kuler like "Open in" when you save a theme, and Ideas don't recognizes the .ase files generated, so this is the main doubt:
How one can import or sync, whatever, a theme generated in Kuler (the app or the site) into Ideas?
Thank you.

How do I re-download something from Adobe Applications?

The downloaded apps are greyed out. When I have to reinstall I can't
Also, I can't download Actrobat at all. I had a 30 day demo installed which I completely erased, but it still tells me my license has expired.
Those India guys are nice and they try, but they are no help at all.
Please help --- Gerry

Hi Gerry,
I would double-check to ensure the apps were not already installed by checking in the Applications folder (Mac) or Start Menu (Windows)
For Acrobat is has to be installed through the Adobe Application Manager and the trial version has to be removed with the uninstaller
Uninstall Acrobat X in Mac OS®
        In Applications > Utilities > Adobe Installers, select the Acrobat X Uninstaller and double-click it.
        Follow the onscreen instructions to uninstall Acrobat.
        In the Authenticate dialog box, type the user name and password for an administrator account and click OK.
         Note: The uninstaller removes only Adobe Acrobat X files from the system. It does not remove Adobe Reader files, Acrobat user data, or files that are shared with other Adobe applications.
    (Optional) Move any Adobe PDF Settings files that you created from the Library/Application Support/Adobe PDF folder and drag the folder to the Trash.
Uninstall Acrobat X in Windows®
    Open Control Panel > Programs and Features (Vista/Win 7) or Add/Remove Programs (XP)
    Find the entry for Acrobat X, select it
    Click Uninstall and follow the on screen instructions
I would double-check that it got removed after running the uninstaller in Applications folder (Mac) or list of installed software (Windows)
-Dave

My Bridge CC opens in a locked mode - I cannot make any changes (dump cache) - it says "other instances of Adobe Application Manager are running, which must be closed." I have to force quit Bridge to get out of it. I tried to uninstall Bridge and re-insta

My Bridge CC opens in a locked mode - I cannot make any changes (dump cache) - it says "other instances of Adobe Application Manager are running, which must be closed." I have to force quit Bridge to get out of it. I tried to uninstall Bridge and re-install it but it did the same thing. Any ideas where to go next?
The fact that I uninstalled Bridge and reloaded it has me concerned as to what to do next.?

You need to force quit all other (real or fake) instances of the Application Manager. Instructions differ between Mac or Win.
A lot more information about your hardware and software is needed.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CC", but something like CC2014.v.2.2) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
a screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Adobe Application Manager won't update on Win 8.1 - cannot install apps

Since updating this PC to Windows 8.1, the Adobe Application Manager which manages the Creative Cloud apps will not update itself, hence we cannot install or update CC apps (specifically, Acrobat).
On clicking the download button on the Acrobat page of CC, the Adobe Application Manager starts to update itself, then quits with the error:
We've encountered the following issues:
Adobe Application Manager failed to install.
[Quit]
Repeated attempts fail. We urgently need to admin several CC apps so to be forced to use the App Manager causes us substantial business interruption.
/src Illuminant NYC

Hi illuminantpartnersnyc ,
Please close all the Adobe application, browsers running at the back and try to install again. If still the same error please follow the mentioned steps:
1. Please navigate to C/Program Files(X86)/Common Files/Adobe/OOBE and rename to OOBE.old
Please go to C/User/User Name/App date/Local/Adobe/OOBE and rename it to OOBE.old
Log to to CC desktop: https://creative.adobe.com/products/creative-cloud and run as admin to install it.
If still the same error then please enable hidden admin: http://www.eightforums.com/tutorials/9650-built-administrator-account-enable-disable-windo ws-8-a.html and try to install again from hidden admin account.
Please review the log : http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html if still the error persists.
Regards,
Romit Sinha

Cannot Install Creative cloud OR Adobe Application Manager on brand new install of Windows 7 64bit

Here is where I've been today...
I started out this process formatting my C drive (a 120gb SSD),
then I reinstalled windows 7 64bit from scratch
then I ran ALL of the updates "Windows Update" suggessted
then I installed google chrome
then I logged into creative cloud and whent to the download center and I think I clicked on like Adobe Acrobat XI pro or I might have clicked on the actual "Creative Cloud" download
then I opened the installer and it got to about here:
And then it popped up with this "Sorry, there seems to be a problem with the download process (Error code: A12E5). For troubleshooting tips, please visit our customer support page.":
Then I I tried what I thought was the next best second option.... I downloaded the Adobe Application Manager ("ApplicationManager7.0_all"). After the successful download of said installer
Then I ran the installer and told it to unpack it's gear on my desktop. It sort of did, but before it was done it gave me this error: "a problem occurred while extracting some files. check available space on your computer and write privileges on destination folder":
Then I tried to run the akward result of the "failed" extraction (see pic below):
Which just so happened to have a healthy looking setup file in it:
So naturally I ran the setup file and got this error "we've encountered the following issues installer failed to initialize. please download Adobe Support Advisor to detect the problem" which gave me two options "Get Support Advisor" or "quit":
Guess what I did next... I clicked "Get Support advisor"
Downloaded the windows version... install seemed to go alright and then after this I ran the software package and sure enough I found out that the system is doing great no errors were found!~ Sweet! "inspection could not identify any issues. Please contact Adobe Support for further Assistance." and as it sugessted Iwent over to http://www.adobe.com/support/ and poked around for quite a while and gave up
A diffrent thread (http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html) seemed to suggest that it was the downloading of the installer that was causing the issue. So I tried downloading the installer from every possible source that I can find... Mozilla, Chrome, Internet Explorer "IE" 11, I searched despratly for a way to turn off the "Download manager" and all of this has been to no avail!
I tried a few other things which I cannot recall (I think one of them was downloading it through mozilla which had a little more promise.) and I think I also tried what was suggested in this thread: "http://forums.adobe.com/message/5386547"
Here is a quote from that thread:
1.Baljeet S. Juneja,
Jun 6, 2013 1:30 PM in reply to Shawn4545
Report
Hi Shawn, Are you on MAC or Win ?
Try this :
Rename OOBE folder to OOBE_old located :
Win 7 64 bit : C:\Program Files (x86)\Common Files\Adobe\
Win 7 32 bit : C:\Program Files\Common Files\Adobe
MAC: Macintosh HD/Library/Applciation support/Adobe/
Delete opm.db file located at :
Win 7 :C:\Users\<username>\AppData\Local\Adobe\OOBE
MAC : ~/Library/Application Support/Adobe
Then try to install AAM again, it should install without any issues.
This process was what I THINK what produced the "Adobe Application Manager" Icon on my desktop!
which I then clicked hopefully!
It then began to update "OH BOY!!!"
Then I was greated with the still stark reality that I was wrong to have silly hopes... and it coldly told my boyish heart "We encountered the following issues: Sorry, there seems to be a problem with the download process (Error Code: A12E5). For troubleshooting tips, please visit our customer support page."
I've tried just about everything I know how to try... I need this software up an running or my job is on the line YIKES!
Please help! God bless you for doing so!

>a 120gb SSD
Your 1st message also said "check available space"
I don't use SSD drives, but my C drive has Win7 64bit Pro + CS5 Master Collection + MS Office Pro + "misc" small programs and files + all my MS Office documents in My Documents folder... and I use 71Gig
Your 120Gig SSD should be plenty large... EXCEPT... I have NO IDEA how much space is used for temporary files during download + install
Otherwise, you may need to contact Adobe chat... Next link has a "Chat Now" button near the bottom
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Cannot capture other Adobe applications

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