Cannot change appleid on my phone. Some other id is on there and there is no way to delete it. I have logged out and logged back in in settings, then when I go back to the store it still says the other appleid
I switched to a different iphone today. When I go in to do my updates it has another person's apple id. Even when I went into settings, log out, and log back in that apple id is still there. I cannot get it to go away and it isn't in my settings to delete.
It seems that app was downloaded with the Apple ID that keeps popping up. Delete the app and redownload it.
Similar Messages
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Hello this is the first time I have ever had a problem. I am trying to down load a movie and it keeps giving me error -50. I have signed out and back in and deleated the download and tryed again and still will not download.
Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
I logged out of my FaceTime for a while then when I tryed to log back in it kept saying error accrued it's not activating
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
I brought a Mac book Air this September. However I did not buy the apps pages, numbers and keynote. I was
Delighted to hear these apps are free - however when I tried to download them from the
App Store - I still find the buy button with the price.
So will these apps be freeHello there, Anilkr.
The following Marketing Page reviews the requirements for upgrading those Applications for free:
Apple - Up-to-Date Program for Pages, Numbers, and Keynote
http://www.apple.com/creativity-apps/mac/up-to-date/
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro -
When i go on my phone it says i have 3 new messages but when i click on it i really dont. I turned off and turned my phone on 3 times and it still says i have 3 new messages how do i stop that. Without actually turning on the bager icon thing that pops up on the app.
Hey there Samimanis_.
It sounds like your notification for messages is showing that you have a few mesages but when you go into the app, there are no new messages. I would start by signing out of your Apple ID in Settings > Messages. Then close the running apps on the phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the phone, sign back in, and try again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, I would next backup your device to iTunes, and restore it:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Cheers,
Sterling -
I have movies in my i tunes library but i canot play them or drag them into my i pod.There is an exclamation point each of them.Then when i click on them to play them on my pc it says this movie cannot be used because the original file could not be found.Help?
Read threads list over on the right under the heading of More Like This
Allan -
I purchased a tv show from itunes. I can sync to my iphone. I tried to sync to ipod touch 4gen. Sync seems to be fine, but the video doesn't show up. While downloading from the store it shows in the list, when done, it disappears. what is happening?
I finally figured it out. I had the parental controls restricting videos on my son's ipod. Once I changed the restrictions, the videos appeared.http://www.apple.com/support/itunes/store/download/
Fill out a customer service request, they will respond. I had a problem with my account and Apple was very helpful.
BTW... the store is still down. -
I am receiving a message that my ID has been disabled, and I followed the steps to change the password, but still receive the same message. Cannot access app store or do updates.
In what way are you receiving this message? It is very common to get an email telling you that your ID has been disabled, and asking you to confirm all your details so the sender can steal your identity online.....
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The App Store said I needed to switch countries so I clicked the button and it switched it for me but now I can't update my apps but when I try to change it through settings it still says the country is the u.s. I don't know what to do to change it back
See > Change your iTunes Store country
Here > http://support.apple.com/kb/HT1311
If necessary Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
i have uninstalled and reinstalled itunes several times bc i cannot access the store. still unable to....tries to access but then just stops. no error. please help
Try this:
Go to command prompt (in windows XP, START/All Programs/Accessories/Command Prompt)
Type in following:
Netsh winsock reset
Hit "Enter" key. Restart computer.
Now check & see if iTunes stores is back to normal.
If not, try temporary uninstall your Security software & see if it works. -
Iv downloaded the 0845 wizard from the App Store. Registered my details and it has been working. But for some reason it won't let me log in and keep saying failed every time I try to use it. Iv deleted and re-downloaded the app and it still says the same?
I would say to start by looking on their web site... unfortunately, that appears to be dead.
Based on the horrible ratings on the App Store (1 star for the current version), I'm not surprised it doesn't work well. -
hi, have a iphone/macbook itunes prob. i connected my phone to mac to add songs, and it wiped 99% of music from my phone. on the mac it still lists the songs on my phone but they are greyed out. can anyone help? very frustrated and want my music back.
I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.
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My iMessage won't activate my email but will with phone number. I type my password and it says it's wrong I change it and it still says its wrong. I even made a new account and it still says the password is wrong.
Hi hectorness12!
Thanks for using the Apple Support Communities! I have found an article that can help you with troubleshooting your iMessage issue. The article can be found here:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Thanks,
Braden -
For the last month or so my icloud won't back up, it keeps telling me that there is too much storage and I need to delete some data. But I have deleted between 3-400 photos and it is still saying the same, can anyone please help
If they were deleted from your camera roll that should have resulted in a corresponding decrease in the estimated size of your next backup.
If it's still saying that you don't have enough storage to back up, read through this article: http://support.apple.com/kb/ht4847. It provides some suggestions for reducing your iCloud storage, such as deleting unneeded email.
The other area to look at is your text messages. These are included in the backup. If you have lots of photos and videos attached to your messages, that can significantly increase the size of your backup. If that's the case, deleting these may make a big difference. -
I bought a iPhone 6 yesterday and I restored my iPhone 6 from my iTunes back up. After my phone restored from back up. When I plug my iPhone 6 it's still saying my iPhone 6 is new and still giving me the restore from a back up or set as a new iPhone option. But I already have it restored. How come it's not giving me any option to cancel.
Click set up as a new iPhone. It will associate the device with your library without clearing the content that you have already loaded onto it.
tt2
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