Cannot change country or region due to incomplete passes

Hello,
Im trying to change my Apple ID country from Australia to US and it says i can't due to Incomplete passes. Specifically this relates to a TV show season i purchased, although I have finished watching the episodes it still says its incomplete.
Anyone have suggestions on how to approach this problem?
Thanks for the help,
Gz

Contact Apple > Contacting Apple for support and service
And ask them to zero out the balance so you can change the country.
More information here >  I can't change the country of my iTunes Store, App Store, iBooks Store, or Mac App Store account

Similar Messages

  • Why can't I change country or region on my iPad?

    I am trying to change payment details because I now live abroad and have changed my debit card. But when I click on 'change country or region' there is no drop-down menu and so I can't change my country, this means that I cannot buy download any new apps! Can somebody help me please?

    You would need the following:
    1. You will need to have a valid billing address in the country
    2. You will need a credit card with the same billing address
    3. You will need to be physically present in the country at the time of
    purchase

  • Hi there, I moved to a new country (Luxembourg ), my previous card is not working anymore, I am trying to change country and region but it looks like the option is not available, could you support on the issue please ? Thx ahead, Corneliu

    Hi there, I moved to a new country (Luxembourg ), my previous card is not working anymore, I am trying to change country and region but it looks like the option is not available, could you support on the issue please ? Thx ahead, Corneliu

    CHANGING APPLE ID/EDIT ACCOUNT INFORMATION/CHANGE ITUNES COUNTRY
    Tap Settings / iTunes & App Stores, then tap the Apple ID signed in. Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID http://support.apple.com/kb/HT2731?viewlocale=en_US
    Go to settings/facetime and tap the ID there and log out and log in with new ID.
    Go to settings/messages and turn off imessages wait 30 seconds and turn it back on, go to “receive messages  at” tap on the ID there, sign out and sign in with new ID.
    Go to settings/icloud and delete the account and when prompted select “keep information on your device” then turn it back on with the new ID.
    To edit account information tap Settings / iTunes & App Stores / Apple ID: / View Apple ID
    To change your iTunes Store country, sign in to the account for the iTunes Store region you would like to use, tap Settings/iTunes & App Store/Apple ID/View Apple ID/Country/Region
    Read this article for information http://support.apple.com/kb/HT1311

  • How can I redeem 7 cents so I can change country or region on my Itunes account?

    How can I redeem 7 cents so I can change country or region on my Itunes account?

    Click here and request assistance.
    (72658)

  • Change Country or Region option not available in my account

    Hello there,
    I've got an Iphone 4s recently. I logged in my account but I can not find or have the option "Change Country or Region".
    How can you help?

    This solution did NOT work for me
    because in 'iTunes & App Stores'
    it does not show any option to change stores!
    It shows
    Apple ID:
    iTunes Match = off
    Autmoatic Downloads
    Music
    Apps
    Books
    Use Celluar Data
    there is no option to change iTunes store The options mentioned in this 'solution' do not show

  • Cannot change country on My Adobe profile

    Recently moved countries as one does in the 21st century. Bought a new Adobe product, registered it and then remembered i needed to change addresses on My Adobe ID, only to find this is not possible.
    Went to Adobe Contact page went through to a Live Agent who promptly looked at my query then hung up saying thank you for contacting us and please leave your comments. Was unable to leave comments. They must have a profanity filter.
    Then called Adobe. Well, tried to call Adobe. Then called them again. Different number. After pressing more buttons than i care to remember i was transferred back to what i assume is the same call center that i was texting earlier. I held for 10 minutes whilst they looked into it only to be told that it is not possible to change your country and that i would have to create a new account. Which means i need to use a new email address.
    Googled it. Seems it's true. Seriously?! 
    Come on Adobe. Great products but absolutely rubbish help/contact/website.

    Same story for me. I tried to change country on their 'chat'..... seems as though they deliberately misunderstand and dodge the issue until they hang-up. I'm trying to change from UK to Norway (still in the same region)... Their stock response is to open a new ID (and lose all your serial numbers, preferences and history). No thank you.
    Adobe, you are a global company. We are global customers. As biggreenmouse reminded you: this is the 21st century.

  • Damned if I do, Damned if I don't. Cannot change country or billing info. Stuck in horrible cycle.

    So I'm trying to change my country from the UK to Spain because I've moved to Spain, have a Spanish card and billing address. I follow the steps, and tap change country, but then a pop-up appears saying my billing info doesn't match the country. Obviously, because it still has my UK details in it. So I click change billing info, and input the new card number, but alas! there is no option to change the country from the UK to Spain apart from the previous screen that sent me to the billing info page!
    I'm sure i'm missing something...

    If Payment methods doesn't offer a None (No credit card) option try following these steps for a None option in your iTunes account.
    This user, mountaingoatgirl, explains how to get a None option in your account details in the iTunes app on a Mac or PC. -
    https://discussions.apple.com/message/24907941
    Then after removing the UK credit card data restart the app and start over by changing the country. Then add the Spanish credit card.

  • HT1918 I cannot change the country store.. When I click change country or region, I does nothing

    I have a new credit card.. I want to update the billing info, but it says " not allowed to use store in this region" ( or something like that ). So I tried to change my country, but nothing happens. I do not want to make another apple id, I got 3 apple products that is using one apple id. Please help me.

    I have been having the same problem, any suggestions would help!

  • How can i remove Apple Id balance i have less amount and I'm unable to change the country or region due to it?

    Thank you very much if you could help me out

    Contact Apple > Contacting Apple for support and service
    And ask them to zero out the balance so you can change the country.
    More information here >  I can't change the country of my iTunes Store, App Store, iBooks Store, or Mac App Store account

  • Qosmio G30: Cannot chang the DVD region settings

    I have a G30 and appear to have reset the dvd region using Qosmio rather than Windows MC.
    When I try to reset the dvd region (back to region 2) Windows MC says there is one change remaining but then does not let me change, advising me that I have the incorrect region media in the drive (I don't)or I do not have administrator rights (I do).

    Where did you check the drive region settings?
    Did you check it in the drive properties or somewhere else?
    In my opinion you have already used all region change attempts and the changing is no more possible.

  • IOS 6.1: Can't change country/region. Bug?

    After updating to iOS6.1, i am now unable to change the appstore region using my existing ID. I've noticed a few friends who have updated to iOS6.1 experiencing similar problems. Is this bug known to Apple?

    Per Diavonex on the "I cannot change my region" link to the right:
    "Diavonex
    HT1311 Re: I cannot change my region
    Oct 18, 2012 1:45 AM (in response to Lionhaart)
    Try this:
    1. App Store>Featured>Apple ID (at bottom of page)
    2. Tap on Apple ID>View Apple ID
    4. Enter your password
    5. Country/Region>Change Country or Region"
    this resolved my issue.

  • Can't change country in app store due to Family Sharing error

    I want to change App store country on my iPhone 5S, iPad Air and iPhone 5 as I have relocated to a Sri Lanka from India. But it is showing error that I cannot change country because my Family sharing is on. I have turned off Family sharing in all of my devices and the main device, but still it continue to show error that Family sharing is on and I cannot change the app store country. I am geographically in the same country, which I want to update in my app store !
    Please help.

    With the apps i already have installed I can get the updates for the free ones but i cant update the ones I paid for. And now I can't even dload any new apps at all, neither free or purchase... ***.. Tried calling apple support but it just keeps ringing.. I can't wait on the phone all day!!

  • HT1311 apple id change country

    I've moved countries and I need to update my appleID so it works in the UK. Please help.

    Welcome to the Apple Community.
    Click on your account name in the top right corner of the iTunes store in the iTunes application on your computer, enter your password and click the "view account" button. Navigate to the Apple ID summary where you have the option to "change country or region".
    In order to change your location, you will need a credit card registered to an address in the location you are trying to change to.
    You cannot change your location if you have credit on your account, if you are unable to spend your credit and leave a balance of zero, contact Apple, which you can do through iTunes Store Support.

  • TS3988 how can i change country of living

    how can i change of country of living?

    Click on your account name in the top right corner of the iTunes store in the iTunes application on your computer, enter your password and click the "view account" button. Navigate to the Apple ID summary where you have the option to "change country or region".
    In order to change your location, you will need a credit card registered to an address in the location you are trying to change to.
    You cannot change your location if you have credit on your account, if you are unable to spend your credit and leave a balance of zero, contact Apple, which you can do through iTunes Store Support.

  • Change country problems

    I recently moved from the UK to Australia and need to change the country/region of my appstore id to reflect this. However when I go into the apple id, change country or region I click the button to make the change, the phone communicates for a moment but no selection list appears so I cannot select Australia as my country and carry on to enter payment details.
    Could this be related to the fact that my UK card is no longer active and the appstore is waiting for a valid card before I can access to change the region and payment details? If so its seems like I'm stuck in a catch 22. This is starting to affect my business as I am beginning to not be able to update and use business apps because of this issue.
    Please help!

    Kyesia wrote:
    Could this be related to the fact that my UK card is no longer active and the appstore is waiting for a valid card
    Could very well be. Get an iTunes gift card, redeem that, change your credit card to "none". See if doing that fixes things.

Maybe you are looking for

  • Fixed length file containing chineese characters

    Hi All, We are extracting Vendor master data into an internal table. This table is defined with all fields as characters. File produced with this internal table content is sent through FTP_R3_TO_SERVER with Character mode = 'X'. The field contents wh

  • Saving files in .jpeg - Photoshop Elements 10

    I suddenly got problems with saving files in .jpeg format. I use camera raw in my camera, and edit photos in Element, and then save a .jpeg version of the photo, and until recently that operation has went on without problems, but suddenly I got no ot

  • Why can't I publish to IPad w/o having to buy a Mac?

    No one else requires that people buy an OS they do not already have.

  • Calendar events trigger by UTC/GMT

    Hi I travel internationally from time to time and it would be really good if I could set **one** of my calendars so that events are triggered by UTC/GMT not matter which timezone I was in. I have a sort of work around of setting Lighting timezone to

  • Flash Builder Burrito Apps on iOS???

    Can someone give a step-by-step on how to package FB Burrito apps for iOS???