Cannot change credit card information, "maximum nu...

I am trying to order a Skype Number and I need to update my credit card as it's expired.
On the order page I click "Change" and am taken to a page where I see five cards listed, and the message:
You've currently saved the maximum number of cards allowed for your account. To pay with a new card, remove one of your saved cards from your stored payment details.
Fine, I go to the stored payment details-page, however only my recently expired card is listed. Not the other four. I remove it and try to make the order again. Same thing happens. The card chosen by default by Skype is the one I just removed. When I click change I am back to the page listing cards that I used several years ago. No link to remove them. Go back to the Stored Payment Details-page which now says: You haven't stored any payment details yet.
Seriously? So now I cannot delete the old, "hidden" cards, and I also cannot add a new card because I already reached my "quota" of five cards on file, but which are actually not there....
How can a bug like this even be possible from a huge company like Microsoft?
So now I can't make any purchase at all with Skype. Nice.
And by the way, I am indeed in China, but when I visit an English version of Skype, having an English operating system and browser and I click on the support-link, you do realise that it's bad form to redirect me to a 100% Chinese version of Skype with no option to change language, right?

Checking for you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Similar Messages

  • HT1918 Cannot change credit card  account

    Cannot change credit card  account,need help

    Use this information:
    Change or remove your payment information from your iTunes Store account (Apple ID)

  • Why can I not log into The app store after changing credit card information?

    Why can I not log into the App store after changing credit card information?

    DNS -
    Some folks resolve download and other connection issues by using either OpenDNS or Google Public DNS services. The best use is to use it as the DNS configuration in your modem/router/gateway device, but often the configuration in the computer or iOS device will over ride the other configuration if you don't have access.
    Open DNS;
    http://www.opendns.com
    208.67.222.222, 208.67.220.220
    Google Public DNS;
    https://developers.google.com/speed/public-dns/
    8.8.8.8, 8.8.4.4

  • HT1918 How can I change Credit Card information without security code?

    I lost my credit card and cancelled it, so I don't have the code, and just want to use another one. iTunes won't let me change credit cards without first entering the security code of my old one, is there anything I can do?

    You can change your information to a different card here:
    Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

  • How can i change credit card information

    how can i change my credit card information or erase the credit card info in my account?

    iTunes Store: Changing Account Information
    http://support.apple.com/kb/HT1918
     Cheers, Tom

  • How to change credi card information

    When I have created my apple account, i had to enter the credit card details (which is weird). Anyway, I didn't have a credit card issued in London so I entered a credit card information of India. Apple concluded that I cant access UK specific applications as my credit card is not issued in UK (ridiculous when I dont bother paying the currency conversion & tax).
    Now I have all UK specific cards and want to update the credit card information. This should allow (by apple god) me to access all UK specific application.
    Need help to change the credit card information.
    Thanks
    Moy

    i'd do that via iTunes on my computer.
    select account from the iTunes store window
    you can update your account details via the next window.
    JGG

  • Problem changing credit card information

    hi I try to change my credit card information but I keep getting the message that there is something wrong with the information I entered. I've tried a number of times and checked that I have entered the correct information .

    Have already tried that did not help much . The problem is that I enter the correct details with expiration month and expiration year and correct card number , but when I want to save the data , I get an error message saying that there is a problem with my card details . It is the same card that I used in the past but with prolonged expiration .

  • How do I change credit card information for app store and itunes

    I am unable to change credit card infor for my app store and itunes?

    What happens when you try to change your card details ?
    You should be able to change your payment details on your computer's iTunes by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on your iPhone then tap on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and select 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
    Changing payment info : http://support.apple.com/kb/HT1918
    Does that not work ?

  • HT2731 Problem changing credit card information on Apple account

    When I go to enter new credit card information for my apple ID, I receive a message saying that the card is invalid, but there is nothing wrong with the card. The App Store no longer let's me download any apps, even if they're free. How do I fix this?

    Update on my previous post - I was in chrome browser when the error message came up. Switched over to Safari, and it now has worked.

  • How do I change credit card information on my Apple account?

    I am trying to change the payment information attached to my Apple account, how do I do this?  Thanks!

    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    iTunes Store & Mac App Store: About payment card authorization holds
    http://support.apple.com/kb/HT3702
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/TS5366

  • Cannot change credit card

    I keep trying to change my credit card, but never get beyond the type of card -- it sends me to log-in, but then doesn't allow me to log in.  However, if I just log-in to My Account, it works.  But then hangs up again.
    Same thing happens if I try working through it under Support -- I keep getting hung up at a log-in point for it as well.
    I wanted to sign up for a one-year, in advance premium membership -- but this is discouraging me!

    Checking for you.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Problem changing credit card information on profile for Creative Cloud

    I was trying to update credit card on my account profile page for creative cloud subscription, on the Adobe.com site, but when I tried to change the credit card number on the web site, I got this error message:
    I then called customer service on 10/31/13, about the problem. I gave the representative my new card number over the phone to be updated on my account. He said that it would reflect on my profile within an hour or two. IT HAS NOT. The old number is still on my account.
    Is this problem being fixed, when will the profile area be fixed so that I can change credit info myself? I tried again today, and the same error message appears.

    Update on my previous post - I was in chrome browser when the error message came up. Switched over to Safari, and it now has worked.

  • Cannot save credit Card information, what can i do?

    I Get an error message after entering credit Card info when buying an app from appstore...can not connect to iTunes store. When i try to re-enter the details they have not been saved.. Have tried to edit details through iCloud aswell, but get error message: (translated) an unknown error occurded. Anyone?

    Go to your account information and set your method of payment to NONE. (You normally should not have to do this but since you are having a problem just give it a try.)

  • Cannot update credit card information

    I have been trying for two days to update the expiration date on my credit card, I keep getting "Your request is temporarily unable to be processed" I have restarted my computer, iTunes is updated, I have tried a different card, tried on my Mac desktop and iPad... help!

    Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • Cannot change credit card details

    Does anyone have an idea why my new Credit Card digits are not working : "this payment is not authorized" ?

    Contact Adobe Support either by chat or via phone.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

Maybe you are looking for

  • Obsolete and deprecated parameters

    Hi, we got the error when i start the istance. SQL> STARTUP ORA-32004: obsolete and/or deprecated parameter(s) specified ORACLE instance started. Total System Global Area 167772160 bytes Fixed Size 1247900 bytes Variable Size 75498852 bytes Database

  • Active/Standby failover automatic primary active

    I have 2 ASAs 5510 with same physical configuration and running ok with active/standby failover mode. Like we have PREEMPT command in active/active failover to get back primary active after its been rebooted from failed mode. This command makes prima

  • Extracting audio from purchased videos

    Is there a way to extract the audio from videos purchased through iTunes? I'd like to buy some of the video albums, but since I don't have a new iPod that will play them, I'd like to at least get the audio to my iPod. Thanks, John

  • Querying Tables from seperate Databases

    I'm sure this is very simple, but I cannot figure out how to query information from two tables that live in two seperate databases. Ex. Select database1.table1.field1, database1.table1.field2, database2.table1.field1 from database1 left outer join da

  • User should not able to delete group in sharepoint

    Hi, I have a requirement like, user added a document in CRM2011 and clicked on open sharepoint then he is redirecting to sharepoint.There if he clicks on manage permissions then all the groups inside the document he can see and delete also but pertic