Cannot change mail password or mail settings or reset factory settings.

Hi, I had to change my mail password on my computer and now cannot access mail on my iPhone.
The settings area for iCloud and mail are greyed out and I cannot access them.
I have a restrictions passcode in place, but I cannot remember it (have tried very hard!).
I can't restore the factory settings as iCloud is greyed out so I can't turn off Find my Iphone.
The passcode restriction has been an ongoing problem as far as some location services go (eg can't use Hailo), but now it is a BIG problem if I can't get mail.
I took the phone into the genius bar a few months ago to try and unlock the restrictions passcode, but the moment the phone synced again, the problem was there again.
Any help/advice would be HUGELY appreciated! Thank you very much.

You cannot re-sync the device if you need to remove restrictions passcode. You must restore it as New. If you have a prior backup before you added a restrictions code, then you can restore that backup or a previous one.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
            iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

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