Cannot change member name

I am using smartview 11.1.1.3 on office 2007. Every time when I change a member by typing it over, after refresh, it goes back to the original member name. I have to use member selection button to change to a new member. I also can not change data and submit the change in smartview. I am an admin for all the apps.
I have another machine with smartview 11.1.1.3 on office 2003. I can do all the above on that machine.So no security issue. Any idea?
Thanks

Is it possible that you copied and pasted the member Name or Alias? SmartView may not be able to recognize a hidden character in the member name or alias.

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