Cannot change password on LPM page with syntax error / AD2008

Hi,
In the Lost password Management page, user are prompt to change the password by input the old and new password.
Identity/oblix/apps/lost_pwd_mgmt/bin/lost_pwd_mgmt.cgi?
After type in the new password and click save the following error shows:
"The Directory Server password syntax was violated. The password cannot be changed"
Using AD2008 with ADSI security mode. OAM 10.1.4.3.0 BP03 on all components. Any idea on the above error?
Appreciated for any feedback.
Thanks

Hi,
The error message means that AD is not accepting the value for the new password. Usually that means that there is a password policy in AD itself (perhaps which requires 1 upper case letter, 2 non-alphanumeric characters etc) which is causing the value to be rejected. If that is the case, you could match OAM's password policy to be as close as possible to AD's (so that OAM can do the validation before sending it off to AD).
Regards,
Colin

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