Cannot change preferences on hp envy 5530

I have an HP ENVY 5530 all in one printer. I reselected my print preference from General to Photo. Now the preferences all show a padlock and I am unable to change the current Photo setting. please help.

This might happen if you are not logged in as the administrator. Does this still happen when you are logged in as the administrator?
http://windows.microsoft.com/en-ca/windows7/how-do-i-log-on-as-an-administrator
Also, to provide the best print quality, when you select certain print setting combinations, other preferences which cannot be applied are grayed out.
Are all the preferences locked or only some?
I work for hp.

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After changing my 1st cartridge Envy 5530 printer wants to realign and scan each time it's turned on

After changing my 1st cartridge Envy 5530 printer wants to realign and scan each time it's turned on. When I do this, it says "Scan not detcted." After a 2nd scan, it sets itself to default settings. Then I can use the printer. Is there a way to turn off alignment?
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You might try resetting the printer. It could clear your issue.
Steps
Press the Power button () to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button () to turn it on.
Hope that this helps.
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(I am an HP employee) I am not a expert on all our products, but I'll do my best to help you.

Preferences for HP Envy 5530 All mine are locked don't know how to change to get them unlocked

I bought HP Envy 5530 thinking great I can have instant ink cartridges and great its wireless so I don't have to have cables. My problems are that when I print I cannot change the print preferences. Every option is locked for me and I don't know how to change them - is this because I am wireless. I just want to be able to print not online but from my laptop for crafting at home?? Pleae help I have been in this state for months now and I can't seem to get help from Customer Support???

This might happen if you are not logged in as the administrator. Does this still happen when you are logged in as the administrator?
http://windows.microsoft.com/en-ca/windows7/how-do-i-log-on-as-an-administrator
Also, to provide the best print quality, when you select certain print setting combinations, other preferences which cannot be applied are grayed out.
Are all the preferences locked or only some?
I work for hp.

Cannot change preferences

I have got the iDVD 7.0.2 but cannot change the preferences. I open the programme but the preferences option seems unavailable (Preferences is written with faded letters).
How can I access the preferences?

Log into another account on your Mac and see if you can get iDVD to open and run there. If not then a reinstall of iDVD from the disk it came on is in order. To do so you'll have to delete the current application and all files with "iDVD" in the file name that reside in the HD/Library/Receipts folder. Also delete the preference file. Then reinstall iDVD and run the latest updaters followed by a repair of disk permissions.
If iDVD runs in the other account then there's something in your primary account that is the culprit. It could be a preference file other than iDVD's. Here's how to check it out:
Trouble Shooting Preferences
Go to HD/Users/Your_name/Library. Move the Preferences folder (in its entirety) to the Desktop and make a second copy of it so you have Copy A and B. Now try the the process again and determine if problem is fixed.
If the problem IS fixed, then go to the new Prefs folder that the OS will have created and open it up.
Open Copy B on the Desktop and select all of the items inside. Drag them into the open new library folder. When the Copy window comes up check the Apply to All check box and then click on the Don't Replace button as seen here. That will keep the new files created and bring back all of the others.
If the problem is NOT fixed, trash the new Prefs folder and move the intact Copy A folder back to the Library folder .
OT

Cannot change preference for JPG file to open in browser rather than download Mac OS 10.5.8

I want to view individual jpg files uploaded to my mobileme account. The URL ends in .jpg. I can view the files as webpages in Safari, but with Firefox, my only choice is to download the file. I tried to change the preferences>applications>jpeg picture>to "use other" but the drop down menu goes right back to always ask. I've uninstalled and reinstalled Firefox, and restarted my computer. I have two other macs running 10.5.8, and this happens on both. When I type the same URL into my mac running 10.6.3, a dialog box appears that gives me the option of choosing which application to open the file with (in this case Firefox, so that I can view the file in a web page) rather than just downloading the file. The dialog box in the 10.5.8 doesn't give me the option of choosing an app, only "Save File" or "Cancel". I'm sorry if this is long-winded.
== This happened ==
Every time Firefox opened
== Today ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

Could any of these apply?
Installation Restrictions
Do not install the product if you use any applications, which extend standard Finder
functionality (such as Path Finder, SNAX, etc.) If you already have some of these applications,
disable them first, and then install SPSS 13 for Mac OS X. Installation may not be completed
successfully if the name of any folder in the installation path exceeds 31 characters. This is due
to a limitation of Installer VISE.
Updating or Modifying Your Installation
To add a component, start the installation program from your CD-ROM. Select any new
components that you want to include. Make sure that every option you want to include is
selected including any previously installed components.
To add an SPSS option (Categories, Conjoint, Tables, and so on), start the SPSS 13 License
Renewal utility. If your license for SPSS Base or an SPSS option has expired you should run
this utility and enter the new license(s).
An installation log file is created in the ~/Library/Logs folder of the destination volume. You
may use the information in the log file to remove the installed copy of SPSS 13 for Mac OS X.

I have merged mobile me to iCloud but still cannot change preferences on my Mac Pro.

I had mobile me (family plan) and I upgraded to icloud last night. My phone and ipad are using iclould fine, but when I go to the preference pane in MAC OSX it still comes up with the screen that has the button that says "move to icloud" . If I hit that button it takes me to the mobile me find my iphone, then if I type my password it takes me to a page with a button that says Open icloud...which I do.....then it opens icloud. Seems to be ready to go but everytime I try to go to preferences it starts at the beginning all over again....anyone have any idea why this is happening?

LukeW wrote:
My phone and ipad are using iclould fine, but when I go to the preference pane in MAC OSX it still comes up with the screen that has the button that says "move to icloud" .
Your signature says you have 10.6.1 - is this correct? iCloud won't work on that, it requires 10.7.2. (If your signature isn't correct, please amend it - it makes a considerable difference to some answers depending on what system you have.)

Cannot print wirelessly from MacBook to ENVY 5530 get message printer offline

Cannot print wirelessly from MacBook to ENVY 5530, get error message that "printer is offline"
Thanks for the help.

Hey @Geneferg,
Thanks for getting back to me regarding this issue. Because your printer shows connected on the Wireless Test Report, I am going to have you run some standard Mac troubleshooting steps to see if we can resolve this issue.
Step 1: Uninstall Drivers and Software:
First, it's important to have a nice clean slate to work with. Therefore, I am going to have you remove and uninstall the software and drivers for your HP Envy.
To start, can I please have you click here and run through the steps on how to Reset the Print System for your computer. Please run through the steps on 'Resetting the printing system in Mac OS X v10.5.x or 10.6.x'. This will remove every printer from your computer. However, this does not uninstall the printers. Therefore, if you use other printers on your Mac computer simply ensure that the printer is connected through the USB Cable or network connected and (+) add the printer back in via the Print & Scan window. Do not add your HP Envy back in at this time.
Next, please click here and follow through with the uninstall steps under the 'Mac OS X v10.6, OS X v10.7, OS X v10.8, and OS X v10.9' dropdown.
Once the uninstall is complete, please proceed to the next step.
Step 2: Verify and Repair your Disk Permissions on the Mac:
Open Macintosh HD and go to Applications
Go to the Utilities Folder
Open the Disk Utility
Select the Hard Drive volume you are using (usually on the left)
Select Verify Disk Permissions
Once that process is done, select Repair Disk Permissions
Step 3: Check for Apple Updates:
Go to Apple
Select System Preferences
Select Software Update
Click Update Now
Install your available updates
Restart your computer
Step 4: Reinstall your Software and Drivers:
Please click here to download the latest drivers for your printer
Once the website opens, select the Download button on the top left
Once the download is complete, please follow any onscreen instructions to reinstall your wireless printer
Once your printer has been successfully reinstalled please test the printing function again to verify if the 'offline' issue has been resolved.
Please respond to this post with the result of your troubleshooting. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Cannot change my printer preferences

Dear Hp technicians:
Hi I'm from Mexico and I just loged in to my hp e-print center and it took me here. My problem is I find it really difficult to log in from my country coz' hp connected doesn't work, it simply just don't let my Log in. I found that visiting hp connected-uk is the only way to log in. But then, I'm loged in, but I cannot change my printer preference coz' the button doesn't exist, the one that used to say "Change setting" is now just simple text. How can I go back to e-print center instead of HP connected..... Please this is driving me crazy!
I need your help

Hi there, if you've updated your ePrintCenter account to HP Connected you can't revert back. Check out this thread for more information on the change from ePC to HP Connected http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile-Printing-and-ePrintCenter/HP-Connected-Support...
Can you reply with a screenshot showing exactly what it is you're trying to change? Is it a setting of a printer in the Device tab or is it something in the "Settings" dropdown menu at the top right of the screen below?
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

Itunes cannot locate my files on the external hard drive - I changed preferences but still not locating songs?

itunes cannot locate my files on the external hard drive - I changed preferences but still not locating songs?

This work for the most part:
https://discussions.apple.com/message/20361846#20361846

Cannot change graphics mode/Old preference pane

Just received my new Macbook Pro 2.53. Loaded up just great was able to use all the features, but after transferring all of my old data via ethernet I cannot change the graphics card mode! I no longer have the option to. I have the OLD 'Energy Saver' preference pane! I do not even have the larger graphics card under the system profiler.
Any ideas?
Running build 10.5.5 9F2114

After a lengthy call with a rep at applecare, checking this, sending that. He had me remove the battery, unplug the wall outlet and hold the power button for 7 seconds. Popped the battery back in, plugged in the AC and it's back!
It wasn't so much I had an "old energy saver" pane, but rather the new one wasn't recognizing the 2nd video card.

Cannot change graphics card/Old preference pane

Just received my new Macbook Pro 2.53. Loaded up just great was able to use all the features, but after transferring all of my old data via ethernet I cannot change the graphics card mode! I no longer have the option to. I have the OLD 'Energy Saver' preference pane! I do not even have the larger graphics card under the system profiler.
Any ideas?
Running build 10.5.5 9F2114

After a lengthy call with a rep at applecare, checking this, sending that. He had me remove the battery, unplug the wall outlet and hold the power button for 7 seconds. Popped the battery back in, plugged in the AC and it's back!
It wasn't so much I had an "old energy saver" pane, but rather the new one wasn't recognizing the 2nd video card.

I cannot change the Printing Preferences on PSC2175. When I click preferences nothing happens.

I cannot change the Printing Preferences on my HP PSC2175. When I click it, a window appears and then disappers instantly. It cannot print Word documents properly (using Microsoft Office 2010) or PDF documents properly. It can print text perfectly well, but diagrams, text boxes, and grids do not print at all, and other times it prints only part of it. I am using Windows 7 32 bit. This started after upgrading from Vista.
This question was solved.
View Solution.

Hi,
Have you tried uninstalling and reinstalling your driver located within the Windows 7 operating system? As you probably are aware that HP didn't create a downloadable Windows 7 drivers. I would try uninstalling and reinstalling the driver.
Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP

HT3140 put a date 1970 june 27 . and now the whole system is out of control i cant get to internet cannot change date and time always when i opened system preferences stays in a waiting mode but doesnt show any opcion don t know what to do and i just bou

put a date 1970 june 27 . and now the whole system is out of control i cant get to internet cannot change date and time always when i opened system preferences stays in a waiting mode but doesnt show any opcion don t know what to do and i just bought this computer

It may well be a driver issue but considering the loading: Xorg trying to load different drivers is somewhat normal. @cafe you can see that these are autoconfigured by X above the loading in the log:
Jul 20 19:48:24 arch gdm-Xorg-:0[216]: (==) Matched intel as autoconfigured driver 0
Jul 20 19:48:24 arch gdm-Xorg-:0[216]: (==) Matched intel as autoconfigured driver 1
Jul 20 19:48:24 arch gdm-Xorg-:0[216]: (==) Matched modesetting as autoconfigured driver 2
Jul 20 19:48:24 arch gdm-Xorg-:0[216]: (==) Matched fbdev as autoconfigured driver 3
Jul 20 19:48:24 arch gdm-Xorg-:0[216]: (==) Matched vesa as autoconfigured driver 4
As long as one of the drivers gets loaded, which it apparently does the failing of the others is fine.
Was there an update maybe ?

Volume control: I cannot change the volume using the keyboard of my Macbook. I have to go into preference. How to come back to the keyboard controler.

I cannot change the volume using the keyboard of my Macbook. I have to go into preference. How to come back to the keyboard controler.

1. Reset PRAM. http://support.apple.com/kb/PH4405
2. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".

Old email is closed. I have no access to it. Cannot change email address for icloud in system preferences,does anyone have a way this can be corrected? I don't have access to icloud.

Old email is closed. I have no access to it. Cannot change email address for icloud in system preferences,does anyone have a way this can be corrected? I don't have access to icloud.

Hi Joycars,
Can you not simply sign out of the iCloud account with the incorrect email? Not sure I'm following?
GB

Cannot change preferences on hp envy 5530

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