Cannot change Printer Properties in Word 2010 with J6480. Properties revert to default setting

When I attempt to change Printer Properties in Word 2010, they simply revert back to the default setting.  I am unable to use the Printer Properties within the Word 2010.  If the default is grayscale, that is all the printer will print unless I change the default setup in the Control Panel. It appears to be an incompatibility with Office 2010 software as other programs allow the change of Printer properties.

I have the exact identical problem.  Brand new printer (HP PhotoSmart C4780) on a brand new PC (Windows 7).  I cannot access the printer properties dialog box when the PDF file has been opened in an embedded Adobe Viewer window in Internet Explorer.
When I select [Print] from Word or Adobe Viewer, or anywhere else, I can then press the [Properties] button and it opens the printer properties just fine.
But if I open a PDF document through Internet Explorer, clicking on that [Properties] button doesn't do anything.  No error or anything.  If I press the [Save] in the Adobe Acrobet-embedded Internet Explorer window, it too does nothing.  This leads me to think it is an Adobe Acrobat issue.  However, I have found nothing in their support forums on this topic.
Does anyone out there have any ideas?
Scott

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