Cannot Change Text Sending Back to iMessage

I had been having a problem sending iMessages. I am hoping that I have fixed it now, but I hadn't done anything about it for weeks. Both of my parents have iPhones, and I have not been able to receive their iMessages (we have been using a different messenger service because of this). Everything is sending to them as texts. Now that (I'm hoping) I have iMessages working again, I am given no option to send as an iMessage to them--only text as I have been. How to I make it so that I can send them iMessages again? Or does that mean that I haven't actually fixed the problem? Any help is appreciated. Thank you.

Hi amberkf,
Thanks for visiting Apple Support Communities.
If you are not able to send iMessages to your parents iPhones, try these steps first:
If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
If the issue occurs with a specific contact or contacts, delete and re-create the contact from the Contacts application. Create a new message to the newly created contact and try again.
Back up and restore your iPhone as new.
You can find these steps and more information here:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
All the best,
Jeremy

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Cannot Change Text Sending Back to iMessage

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