Cannot change the country

I am having the free premium now and would like to change the country. I have changed the payment method with the card of the country which I want to change to, as described in the help section but the country shown on the account has not been changed. Anyone can help me with this? Thanks!

Hey there , welcome to the community!
Sorry the inconvenience this issue has caused. Contact the accounts team through the online contact form or Twitter (@SpotifyCares) so they can get this fixed for you. If you contact them through the contact form and you receive an automated e-mail directing you back to the community, just reply to it and you will be connected with a representative that can assist you.

Similar Messages

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  • I lived in london, and opened my itunes account there. I then moved to Cape Town. changed the country on Itunes and now I cannot acess my purchases? what do I do? I like to access my music in cape town

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    Mikeandnicki wrote:
    I have looked through everything but cannot find a way to delete or spend the 69 cents credit. Can anyone help me?
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  • How can i change the country of my Apple ID without giving out any Credit Cards?

    HI. I have the problem of having a Gift Card from the United States and an Apple ID from Colombia. I tried to change the country, but it only lets me continue if i give away a Credit Card number. I don´t want to do that, but neither, i want to lose my 25 bucks. Any advice?

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
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  • HT1918 I am trying to change the country of id on my apple store payment details.  The button does not bring up options, just resets itself.  I need to change the country as I have moved and payment is no longer valid, I can't download any new apps.  Help

    I am trying to change the country/ region on my store account.  When I press the 'change country/region' section in 'my account' it does nothing.... I have moved country, so I cannot enter valid details of payment and so the store is refusing all app requests.
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    https://expresslane.apple.com/GetproductgroupList.action

  • HT1918 Trying to change the country on my iPad

    Recently moved back to the UK, from CA.
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    same my problem im trying to change the country but apple never accept
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  • My iphone thinks I am in the India store ... dont ask me how. how do I cancel an active itunes match subscription so that I can change the country. I am a u.s. based user who recently travled to asia

    how do I cancel an active ITunes Match account in order to change the country of my ITunes store? My phone thinks I am in the India store, even though I have always been based in U.S. I cannot update apps on Iphone until I change the store. The Iphone will not let me change my country until I cancel an active ITunes Match account? Help!

    How to Change Country with iTunes Match
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  • 0.07$ on itunes store and need to find any way to be 0.00$ to change the country

    I need to select credit card payment but i must change my country first and i have didn't spend my gift card first i can't ? so now i have just 0.07$ and noway i can spend that ?? i want any way to be 0.00$ so i can change the country and put credit card

    Welcome to the Apple Community.
    You cannot change your location if you have credit on your account, if you are unable to spend your credit and leave a balance of zero, contact Apple, which you can do through iTunes Store Support.

  • HT1657 I cannot change my country/region due to unexpired rental.

    I cannot change my country/region, it says "You have rentals that have not yet expired". However, it is past the 24-48 hour period since I rented and watched the movie. How can I delete the expired movie from my account so I can change to another region/country? I need to load an app which is not available in the country which I purchased the rental movie from.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I cannot change my country/region,

    Dear
    Apple ID: [email protected]
    I cannot change my country/region,
    it says "You have rentals that have not yet expired".
    However, it is past the 24-48 hour period since I rented and watched the movie.
    How can I delete the expired movie from my account so I can change to another region/country?
    I need to load an app which is not available in the country which I purchased the rental movie from.
    !!!! PLEASE HELPPPPPPPPPPP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!   __/\__
    ได้โปรด ขอร้อง ช่วยผมด้วย

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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