Cannot change time info on photo PS Elements 13 for Mac

Hello!
I took pictures with the date/time stamp on my camera set to the wrong time. When I try to correct the time on the photo under "file info", the time does not stay corrected. Please help! Thank you!

Adobe chat was worthless. I was told "chat support" not available for 13, then hung up upon. I cannot get support on a brand new purchase??? Really? Not happy.

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