Cannot charge iPhone on computer or wall outlet

my phone is not recognized via the USB charger on my computer or on a wall outlet using the adapter.  Any tips?  thanks

Clean your dock connector.

Similar Messages

  • Hi. I was wondering what was wrong with my  iPhone 5? It won't turn on or ity won't charge on my computer or wall plug in. It's been several hours. And i recently got the iOS7

    I have a problem with my iPhone5. I went for a jog with my iPhone5 and when i was done and at home i notice my iPhone wasn't on. So  i pressed the power button and  it wont say that its battery dead or anything and so i left it charging for an hour but it still wont turn on. It wont charge on my computer or wall plugins. Or it wont show that little battery charging symbol. It just wont turn on or charge. If i plug it to iTunes it wont show my iPhone there too. Or even on my computer. Come to think of it i havent payed my phone bill.
    PLEASE Need Help.

    Did you have it in a sweat proof case that covered the dock connector?

  • My iPod 4th-gen charges just fine in any wall outlet, but when connected to my brand new ASUS Windows-8 laptop's USB 3.0 port the charging process just keeps "blinking" on both the iPod and the laptop and will not connect to Itunes...

    Hi, I HATE to ask for help with this, but I HAVE looked everywhere and Google searched different wordings and have not found anything similar nor a solution to my problem!                                                                                                                                                                                                                               My good old iPod 4th-gen charges just fine in any wall outlet, in any house, but when I connect it to my brand new ASUS laptop that has Windows-8 and 3.0 USB ports using the charging/data cable, the charging process just keeps "blinking" BOTH the iPod and the laptop and it will not connect to ITunes and I get "A Device is Detected" message that keeps popping up and going away over and over right above the Windows desktop toolbar.                                                               When I go to control panel and select "Devices" it does show the iPod, but for only a split second and than it disappears, but than it comes back again for a split second and than it disappears again and just keeps doing that over and over and over!                                                                                                                  I have tried resetting the iPod while it is plugged into the laptop by holding the power and menu buttons, that did no good.                                                             I also tried uninstalling iTunes and any other Apple stuff listed and reinstalling it all, that did NOT work!                                                                                          The iPod, the laptop and iTunes ARE all fully updated!                                                                                                                                                                I AM using a brand new charging/data cable that I just opened up an hour ago (I've learned to keep a few brand new ones around at all times since these piece of garbage rip-off cables hardly last a week, even when you baby them!). I also tried a few old cables, they all do the same thing!                                                       I would like to get this piece of junk to connect to my new laptop, even if only once, so that I can change/delete some songs and transfer a few dozen photos,since I haven't been able to do any of that stuff since my old laptop (that NEVER had any problems connecting) died way back in May! lol.                                                                                                                                                                                                 I hope somebody knows a fix or solution! Thank You!

    Try on another computer to help determine if iPod or computer problem.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • Why does my ipod not charge with usb hub in wall outlet?

    why does my ipod charge on my computer
    not charge with usb hub in wall outlet?

    Because the hub is not compatible with the iPod.
    Just use your computer or purchase a wall charger.

  • IPod Charging: computer vs. wall outlet

    Today I was buying a 3rd Gen nano at a big box electronics store, and the guy there said I should really buy the AC wall charger (power brick, I think) because charging with my computer results in distorted pixillation. I asked him why this was and he said "The computer uses really dirty energy to charge. The wall outlet uses much better energy."
    I've been using iPods for several years (I also have a iPod touch and a 5th Gen), and reading hundreds of articles and forums; this is the first I've heard of this. I also have not noticed any picture distortion in my iPods. Is there any difference - other than perhaps charging time - between charging with the computer and charging with the wall outlet?

    mattwolfmatt wrote:
    Today I was buying a 3rd Gen nano at a big box electronics store, and the guy there said I should really buy the AC wall charger (power brick, I think) because charging with my computer results in distorted pixillation. I asked him why this was and he said "The computer uses really dirty energy to charge. The wall outlet uses much better energy."
    Okay, that's funny! I have a 3rd gen Nano that I purchased right after they came out. Once or twice, I've charged it using an old firewire cable and AC charger from many iPods ago. Other than that, it's always been charged using my computer. Perhaps my computer has a special energy cleaning program but my Nano still performs flawlessly. I never would have thought I'd use it for video but I do and it works well.
    Something niggles at the back of my brain about line conditioning. I can't remember very well but something about residential power having spikes and dips making it "dirty"? Haven't heard of any such problems with USB.

  • TS1369 My iphone keeps making the charging noise on and off and computer keeps making noise too and cannot use iphone on computer

    My iphone keeps making the charging noise on and off and computer keeps making noise too and cannot use iphone on computer

    Clean the dock connector.
    Reset the device or restart.

  • Cannot charge ipod touch (3G) with wall charger, only using MAC.

    I've had my Ipod Touch for over a year. Suddenly yesterday the device will not charge with either a wall (a/c) charger or a car charger. I have two wall chargers and neither one works. It will only charge when plugged into a usb port on my MAC computers. I took it into a Genious Bar today, a both of the employees there replicated my problem, but had no clue why it is doing this. They also verified that both of my wall chargers function properly. Any ideas?

    Ah!  I am having the same problem!  All charging methods were working fine, and all of a sudden only the computer charger works.  I've got two cables, and both charge via computer, and neither charge via the wall or car charger.  The connection automatically starts the iPod, but charging does not occur.  Have you resolved this issue yet?  Thanks!

  • Why can't my original iPad running ios 5 charge when connected to a wall outlet?

    Whenever I plug my iPad to charge, it says "Not Charging" even though it's connected to an outlet.

    Are you using the charger that came with it? The iPad charger is a 10W charger. Many 'off the shelf' ones are only 5W. They will still charge the iPad, just slower, and trigger the 'not charging' words.
    It's also possible that your USB cable is bad. Try swapping out another USB cable and see if the issue continues.
    However, if you replicate the issue with multiple chargers, multiple USB cords and you still get 'not charging' when plugged into the wall then it's possible that the USB dock on your iPad itself is bad/going bad. If that's the case then you'll need to return the iPad to where you bought it or contact apple because if it's still under warranty they should fix/replace it.

  • Cannot Charge iPhone without unlocking passcode first

    Dont know if this was Designed this way or if this is a bug but...
    I have a passcode on my phone, if I plug it into my MacBook running Leopard, it says cannot charge phone unless u enter passcode.
    Was just wondering if this was supposed to be like this.
    Thanks.

    This happens to me everytime too. I have downloaded Photoshop again to fix the corrupt files, but it didn't help. So now when I connect my phone, and Photoshop opens, I just click on the iTunes icon on my desktop. To upload any pics I have, I choose another option to upload them. Then go to Photoshop, get pics, and look for files on my computer. Adobe will stay open and will not allow me to cancel or close. Then I have to do ctl, alt, del. Apparently this is an issue with Adobe. Hope this helps.....

  • Ipod 5 will only charge on laptop not by wall outlet

    A new ipod touch 5 will only charge through a laptop and wiil not charge by plugging into the wall block?

    Does the wall charger work for other devices?

  • Cannot charge iPhone via non-computer USB

    My iPhone charges fine when plugged into a computer or when the cable is plugged into the AC brick that came with the phone. However, I have a few other power sources with USB jacks that the iPhone seems to not charge on. A 30 GB iPod does charge on these devices.
    One example is a Xantrex Xpower Powersource Mobile Mini. It's one of those pocket size things with a Li battery inside that can be charged by AC or DC (car). It has a USB port that then provides 5V for charging cell phones, etc. The device works: it charges a 30 GB iPod and RAZR phone with no problems. When I plug in the iPhone, the iPhone does not show the charging battery.
    Is this known behavior? Does the iPhone expect the data lines on a USB port to be "official"? The spec shows pull up/down resistors on both. The AC brick from Apple might include these to keep its port in spec????
    Anyone having similar issues?
    TIA

    Thanks for the reply, even if it is less than encouraging.
    We do use an inverter in the car sometimes, and I have another semi-portable power source with a built-in inverter that we use the AC brick. However, the Mobile Mini (similar in intent to Griffin TuneJuice sold in Apple's on-line store) is for extended power on airplanes, trains, buses, etc., where there may not be a power source and where the device is especially useful for passing time.
    Question: does iPod touch has similar behavior?

  • Cannot charge iphone after clicking "do not trust this computer" by accident.

    How can I get my computer to recognize the iphone again?
    I find it quite ridicolous that i get asked the question everytime i put my computer into the usb port, I was bound to misclick at one point or another.  So now I help getting my computer to recognize the phone again.

    OK so here is where we stand, IOS7 "trust computer" has stopped:- routers:- Zoom 4504, Edimax 3G, TP-Link TL-MR3420 and ASUS DSL-N12U a Car Iphone connection and a MACBOOK! all now can  no longer connect.
    I tried using a multipoint USB port, no joy.
    I can not see Apple doing anything about it as it is only the three of us here having problems....or so it seems.
    I would like to thank Novatech for letting me buy and return the last 2 routers on the "not working for IOS7 anymore list"
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  • Cannot charge iPhone 4 unless I turn it off.

    All of a sudden my iPhone stopped charging, so when I turned it off it did charge. Really annoying and cannot connect to the PC.

    Hi Ina-mar,
    Welcome to the Support Communities!  If you are unable to restore your iPhone, follow the steps in the article below:
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    http://support.apple.com/en-us/HT201263
    Use recovery mode
    You might need to use recovery mode to restore your device in these cases:
    iTunes doesn't recognize your device or says it's in recovery mode.
    You see the Apple logo onscreen for several minutes with no progress bar.
    You see the Connect to iTunes screen.
    Learn what to do if you see the progress bar onscreen for several minutes.
    To put your device into recovery mode, follow these steps:
    Turn off your device and leave it off.
    Plug in your device's USB cable to a computer with iTunes. 
    Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
    When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again. 
    When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
    Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.
    I hope this information helps ....
    - Judy

  • Charging iphone on computer other then yours

    i do not have an outlet available to charge my phone, but i do have my work computer which is a dell, and not my home computer. will plugging it in the USB ruin my phones settings?

    You would have to check with your IT department and find out if applications have been blocked from installation. If it is blocked your charging may work, but it would deny you USB support because it's missing the drivers.
    If your IT department supplied you with a surge protector and you have a spot free or need to make two spots free, you can recharge your iPhone from that using the supplied AC charger.
    If you have three devices that need charging and IT approves it, you can add a multi port docking station. CallPOD, PowerMat, and a few other vendors have 3+ USB docking stations.

  • Why cannot charge iphone 4 after updating to ios 6.1.2

    After i have updated my iphone 4 software version to ios6.1.2, it cannot be charged using the charger adapter that is from the box that also contains the iphone. It was charging fine after the update. How to i solve this problem when it is left with 33% or less?

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

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