Cannot choose to sync Tones??? Help please

Ok... hope this makes sense and that someone can give me some idea how to fix this problem please.
I synced my phone to my laptop (which has been updated with latest version of itunes) and my music/ringtones etc have been synced with my phone but the tones have been removed from the phone even though as you can see from below image they are still kind of there. They cannot behighlighted, nor dragged, nor played... they pretty much are useless sitting where they are. They do not show up on my itunes music file and as you can see I dont have a Tones option on the toolbar either. I have no tick boxes on most of my subtitles... see Tones written there all nice and neat but no box to sync it with although I have been into settings and ticked the box in the options.
I am completely stuffed as to how to get my tones back on my phone or do anything with them actually.
Any help would be much appreciated

maybe log into itunes click the your account button on the right then change country?? no idea if that would have a difference but worth a try

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Cannot choose to sync Tones??? Help please

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