Cannot clear Fax log on computer for HP Photosmart 309a,

I cannot delete any of the fax log entires using the HP Solution Center. The delete button cannot be highlighted. I have deleted the entries on the fax/printer. As a result I cannot get any new updates on faxes sent. Any ideas? Thank you.

I've had a response from Mike Sombrio, but for some reason it's not appearing on this thread. Mike's comments were:
"Janet, followed your link and the driver and an update are right there! http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4159&lc=en&cc=uk&dlc=en&s w_lang=&product=3737195#N181"
Mike - thanks for this :-) I've downloaded the patch (the only thing that's available for download), reset the printer (again!), and installed the patch. So far [fingers VERY tightly crossed] it seems to be working. :-)
I have wondered actually if rather than being a problem with Mail, it's more to do with software updates - I did an update (via App Store updates) on 11th April for a new version of Textwrangler. I think the problem may be happening because any App Store update is wiping the HP driver patch (which actually I've installed previously, but forgot about - so particular thanks to Mike for unintentionally reminding me about it), and so it needs re-installing again after each App Store update. Would this be likely I wonder?
Janet

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Cannot view workflow log via Services for Object Workflow Overview

We recently had an upgrade of R3/ECC and discovered a new issue. For some reason we can no longer view workflow log via Services for Object > Workflow Overview for Material Master (transaction MM03). We get the message "There are no workflows that have already worked with this object". However, we have confirmed via SWEL and other t-codes that the workflow and log do exist. This seems to be the only object we have this issue for after the upgrade.
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Edited by: Matthew Huth on Apr 22, 2008 9:23 PM

Found the solution. See OSS note 553246. This has been tested and works for us.   -Matt
Note 553246
Summary
Symptom
In the material master, the system no longer displays the attachments for the material or workflow items in the Generic Object Services.
Other terms
MM01, MM02, MM03
Reason and Prerequisites
As of Release 4.6B, business object BUS1001006 is valid for the material master. Until you have implemented Note 452424, the Generic Object Services is still published for the old BUS1001 business object. After implementing the note, all attachments, relationships, notes and workflow items that are assigned to business object BUS1001 are no longer displayed.
Instead, all new attachments are assigned to business object BUS1001006. As a result, attachments cannot exist for both systems.
For workflow items, the assignment to the business object occurs in the respective tasks. It may be very time consuming to convert the business object, depending on whether an individual subtype (assigned to BUS1001) is created.
In other words, after you implement the note, the workflow items for business object BUS1001 can no longer be displayed in the material master.
Solution
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This correction is delivered as a modification supported by SAP only. This is because the additional option means that attachments can be maintained as required in either of the business objects and users may therefore require extra training.
However, the corrections enable you to display attachments and workflow items for both business objects without the need for a major conversion; this means that you do not get the impression that these have been lost.
Alternatively, as of Release 4.70 (or Basis 6.20) you can, without making a modification, implement method ADD_OBJECTS of BAdI GOS_MULT_PUBLISH for filter attribute WF_OVERVIEW ('Workflow overview'), SRELATIONS ('Relationships') and VIEW_ATTA ('Attachment list'). The implementation should be similar to the following:
METHOD if_ex_gos_mult_publish~add_objects .
DATA:
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READ TABLE ct_lporb INTO ls_lporb INDEX 1.
if ls_lporb-typeid = 'BUS1001006'.
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Sorry for the late reply John and Frank. Ya i did. Thank you.
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Dear King_Penguim,
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Clear the fax log on a 7310 all in one printer

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↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

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Cannot clear Fax log on computer for HP Photosmart 309a,

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