Cannot click dynamic buttons/links in ff 21.0. Help?

The question says it all. I am unable to click links that expand to show either a menu or additional content. For instance, on my banking site I cannot click links that would show me my account/profile, or to transfer funds. On the verizonwireless site, I must set my location/zip code to shop for a new phone but the submit button is not executing. I have tried for days, I have disabled and even uninstalled add-ons that I thought might be interfering.
In addition to this, I have had to disable security when browsing due to some sort of conflict resulting in extremely long hangs and a lot of lag when loading pages as well as when scrolling and typing. This happened only in ff, not in chrome or opera.
I <3 ff. Please help me remedy this.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Similar Messages

  • I cannot click on certain links in emails. What can I do to access these links? Thanks

    # Question
    I cannot click on certain links in emails. What can I do to access these links? Thanks

    Try closing the App Store app completely and see if it works properly when you re-open it : from the home screen (i.e. not with App Store 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the App Store app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Cannot click back button on Internet Explorer,

    Dear Sir,
    In content Management  of EP6 SP14, KM content we cannot click "back button" in IE menu.  if we click back , it will show the error.
    How to solve this problem.
    Thank you and best regards,
    Vimol

    Hi Vimol,
    you can not solve this problem. The browser functions 'back', 'forward' and 'refresh' do not work properly on SAP EP 6. That's why you find the navigation links and the portal history in the portal header.
    There is a feature called 'External facing portal' or 'EFP' that solves your issue by rendering one HTML file for every portal page. But you'll have some restrictions concerning business packages, KM and collaboration when using EFP.
    There are a lot of threads in SDN about EFP, but here is an entry point:
    <a href="http://help.sap.com/saphelp_nw04s/helpdata/en/43/13fd52a5732ba9e10000000a1553f6/frameset.htm">Implementing an external facing portal</a>
    Please be aware that EFP comes with NW2004s SPS6
    HTH,
    Carsten

  • Cannot click radio buttons after Windows Updates

    Hello,
    We approved the following Office updates back in December and since then, our users cannot click radio buttons in Word documents. This month, we pushed all updates stated in the following article:
    https://support.microsoft.com/en-us/kb/3025036
    We've also removed .exd files from users' computers and this still hasn't resolve our issue. This is critical for us as we use these documents across the entire organization. Please help!
    I've tested this both on Office 2013 click-to-run and Office 2010 with the same results. 2013 is the latest version and I've deleted .exd for this as well, using Fix It, script and manually.
    Update   for Microsoft Excel 2010 (KB2589348) 32-Bit Edition
    Update   for Microsoft Excel 2010 (KB2889935) 64-Bit Edition
    Update   for Microsoft Lync 2013 (KB2899507) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition
    Update   for Microsoft Office 2010 (KB2589386) 64-Bit Edition
    Update   for Microsoft Office 2010 (KB2597089) 32-Bit Edition
    Update   for Microsoft Office 2010 (KB2687275) 64-Bit Edition
    Update   for Microsoft Office 2010 (KB2837602) 64-Bit Edition
    Update   for Microsoft Office 2010 (KB2883019) 32-Bit Edition
    Update   for Microsoft Office 2010 (KB2889818) 32-Bit Edition
    Update   for Microsoft Office 2010 (KB2910896) 32-Bit Edition
    Update   for Microsoft Office 2013 (KB2837654) 32-Bit Edition
    Update   for Microsoft Office 2013 (KB2881008) 32-Bit Edition
    Update   for Microsoft Office 2013 (KB2889857) 32-Bit Edition
    Update   for Microsoft Office 2013 (KB2899493) 32-Bit Edition
    Update   for Microsoft Office 2013 (KB2899510) 32-Bit Edition
    Update   for Microsoft Office Outlook 2007 Junk Email Filter (KB2899525)
    Update   for Microsoft Office Outlook 2007 Junk Email Filter (KB2920789)
    Update   for Microsoft Office PowerPoint 2007 (KB2597972)
    Update   for Microsoft OneDrive for Business (KB2899513) 32-Bit Edition
    Update   for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition
    Update   for Microsoft Outlook 2013 (KB2899504) 32-Bit Edition
    Update   for Microsoft PowerPoint 2010 (KB2878251) 64-Bit Edition
    Update   for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition
    Update   for Microsoft Visio 2013 (KB2899497) 32-Bit Edition
    Security   Update for Microsoft Excel 2010 (KB2910902) 32-Bit Edition
    Security   Update for Microsoft Office 2007 suites (KB2596927)
    Security   Update for Microsoft Office 2007 suites (KB2920790)
    Security   Update for Microsoft Office 2007 suites (KB2920792)
    Security Update for Microsoft Office 2010 (KB2553154) 32-Bit Edition
    Security   Update for Microsoft Office Excel 2007 (KB2984942)
    Security   Update for Microsoft Office Word 2007 (KB2899527)
    Security   Update for Microsoft Office Word 2007 (KB2920793)
    Security   Update for Microsoft Word 2010 (KB2899519) 32-Bit Edition

    Hi
    I have downloaded The toshiba Value added package and most of the 30 odd items have downloaded and installed but the following error messages occured
    Intel Display Driver ~~ FAILED
    AMD Display Driver ~~ FAILED
    ATI HDMI Audio Driver ~~ BAD URL
    RealTek Ausio Driver ~~ BAD URL
    Intel Wireless LAN Driver ~~ BAD URL
    Synatics Touch Pad Driver ~~ FAILED
    Toshiba Virtual Added Package ~~ BAD URL
    Toshiba System Driver ~~ BAD URL
    Toshiba Function Key ~~ BAD URL
    Toshiba ECO Utlility ~~ BAD URL
    All of the other items downloaded satisfactorily
    Can you advise me what steps to take now please as the FN key which was my original question still no longer works
    Many Thanks

  • I cannot click the direct links for websites. Cache and indirect links work fine.

    In any search engine, I cannot click the direct links to be websites. I was having this issue with IE also, but through their support system I found if I run "regsvr32 urlmon.dll" that it solved the issue for IE but not Firefox.

    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    * Don't make any changes on the Safe mode start window.
    See:
    * [[Troubleshooting extensions and themes]]
    Do a malware check with some malware scanning programs.<br />
    You need to scan with all programs because each program detects different malware.<br />
    Make sure that you update each program to get the latest version of their databases before doing a scan.<br />
    * http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
    * http://www.superantispyware.com/ - SuperAntispyware
    * http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
    * http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
    * http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
    See also:
    * "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
    * [[Searches are redirected to another site]]

  • When i hover on stuff with my mouse, i have to double click it for it to actually work, one click to hover and another to click on the link... can someone help me ?

    When i hover on stuff with my mouse, i have to double click it for it to actually work, one click to hover and another to click on the link... can someone help me ?

    What system are you using?

  • Cannot click on bubble links for at least two different sites pogo and my msn. I have also had prblems clicking on links within a website I have to right click and then click open in new tab.

    pogo no longer loads games at all. I can't even right click top open in new tab. I have also found that I can not use search bar after going to a site i have to actually click home button and let it reload before I can use search button. i have uninstalled and reinstalled firfox already.

    You can middle-click a link to open the link in a new tab.
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode

  • I cannot click on any links from any website if it is at the top of the browser window,all other links I can click on.Any suggestions? Already unistalled & reinstalled.

    All links at the top of web pages I cannot click,even side scroll bar does not move until down a quarter of the page.I do not have this problem with IE.

    The Yahoo! Toolbar extension and the Babylon extension have been reported to cause this issue. Disable or uninstall those add-ons.
    * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • On click Image button links to extern. file - but then advances forward a slide....

    I have an image button that On Success links to an extern. file - which is an index/glossary of a the project modules. However, when clicked, the project moves forward a slide. I would like the project to remain on the same slide when the 'Glossary/index' button is clicked, rather than advance forward. Anyone know how to achieve this?
    Thanks in advance,
    Rich

    Hi and thanks very much for the response. I'm sure I'll be around here for a while on the forums as I've just started using Captivate!
    As you say the button when clicked releases the playhead and the timeline advances to the next slide, which then pauses as I have 'next/back slide' buttons on each slide (sorry i didn't mean to imply it immediatley skips to the next slide).
    Although this is normal behaviour for the image button, I need a work-around as the button in this instance is merely meant to open an external 'pop-up' of the index (of all the learning modules) for the learner, rather than effect anything on the actual module being currently used.
    Sounds like you're application of 'Assign rdcmndGotoFrame with rdinfoCurrentFrame' would be perfect - however I am a novice with Captivate so would greatly appreciate any info on how to apply this work-around to my Glossary button (baring in mind the Action On Success property is already used to open the pop-up - but I assume the 'Assign rdcmndGotoFrame with rdinfoCurrentFrame' is applied using another property?)
    Thanks very much for your help,
    R

  • Windows Media Player, since installing Firefox 4 I cannot click on a link in my website to play a video. I have gone through the procedure for downloading the new plug in and it still won't play this is the link I downloaded from

    http://www.interoperabilitybridges.com/windows-media-player-firefox-plugin-download
    I then shut down firefox and tried again the video is enbeded in my website as an .asx file. It concerns me that others cannot see it either.
    It is also a link in my email
    It was fine in previous version of firefox

    Sorry to hear about your problems. For a long time I and a colleage were having an issue with our MBP's. When we closed the lid, we thought it was going to sleep, then and hour later when you opened it, it would be all hot and the battery was drained etc. Turns out it wouldn't go to sleep. For a while we remedied the problem by going to the apple menu and hitting sleep then shutting the lid, but after some process of elimination, it turned out that a little freeware app called Desktopple that we used in presentations and etc. . . was the culprit. as soon as I took that app off, Both of our machines started sleeping like babies!!!
    Morale of the Story! Sometimes it's a 3rd party app causing the problem.
    Desktopple worked fine until one of the OSX updates happened, then it started causing this problem. My suggestion is that you disable these small freeware type apps one by one until you find the source of the problem.
    I have a hard time believing that you were given 3 lemons in a row. It's gotta be something that your running.

  • Cannot click any buttons in Linux

    I am running Zorin OS3 (ubuntu)  When I get any adobe flash player screens with buttons, I am unable to push any of them,  it just ignores my mouse clicks.  On things like chat rooms, I am able to type ok, but none of the buttons work.   Also the buttons on my webcam secutity screen do not work.   All this works fine on my Windows XP Professional boot, but not in Linux.   I have all the current display drivers, and flash player.. I have just updated everything, and it still has the same result.

    Hi, same here. I'm running Ubuntu 10.04 LTS, Flash player is updated, and I can't klick any buttons. Well, yes, I can, but they don't react. Extremely great in websites where they use only Flash. The strange thing is that it works fine on my husbands computer who uses the same Ubuntu version!
    Any idea, anyone? Pleeeease!

  • I cannot click on any links the first 1/4 of the page in Firefox, after a certain area then I am able to click on hyperlinks.

    Firefox has been working great, until I booted this morning. The first part of the page below the toolbar, about 1/4, if there are any search fields or hyperlinks I am unable to select those. After a certain point. only then am I able to make selections,chat, or anything else that requires a selection. All other browsers work fine.

    Both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons.
    * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • External button link..... help?

    is it possible to create web buttons in indesign cs4 that are capable of being used to link to other web pages without opening in a new window?

    the code i posted would cause nothing to occur onRollOver.
    you must have code elsewhere causing a problem. look for
    rollOver coding to remedy.

  • Update Firefox to version 17 (the newest version) - Green button link does not work, please help

    Hello,
    I currently have Firefox version 16.0.2 installed on my laptop with Windows 7.
    Every time I attempt to go to the update site (http://www.mozilla.org/en-US/firefox/new/) and click on the green update button, I am sent to the 'Thank you' page, and no download begins.
    After that page, it attempts to redirect, I am assuming to the download; URL is https://download.mozilla.org/?product=firefox-17.0.1&os=win&lang=en-US
    I receive the following error: Unable to connect - Firefox can't establish a connection to the server at download.mozilla.org.
    Please let me know how I can update my Firefox to the latest version.
    Many thanks.
    J. Ng

    12/07/2012
    Good day,
    Same problem until I cleared the 67MB cached web content under:
    Tools>Options>Network
    It immediately took care of it without a browser restart.
    Cheers!

  • Firefox 4 b10 loads fine, but when typing in search it hangs and does not complete the page. can scroll page, but cannot click on anything on the page. Please help i like useing 4 b 10

    on the search bar far right where you can book mark the page to the right of this it is red and x'd out. so if there is some help great. fully unintalled firefox 4 b10, including removing the directories where program resided. rebooted computer, reinstalled it and still did the same thing.

    '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
    While you are in safe mode;
    Type '''about:preferences#advanced'''<Enter> in the address bar.
    Under '''Advanced,''' Select '''General.'''
    Look for and turn off '''Use Hardware Acceleration'''.
    Poke around safe web sites. Are there any problems?
    Then restart.
    If that did not help;
    Start your '''Computer''' in safe mode. Then start Firefox. Try '''Safe''' web sites.
    '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode; Free Online Encyclopedia]'''

Maybe you are looking for