Cannot close a pdf document

I a opened a pdf file attached to an email. Had to use a password. It opened and I was able to read the document. I restarted my computer while the document was still open. When the MacBook Air restarted the enter password page of the pdf appeared. When I put the cursor on the pdf the 'pinwheel' appears, turning, but I cannot access the password box or close the document.
Please help!

Quit the application. Force quit if necessary.
Relaunch it by holding down the shift key and clicking its icon in the Dock.

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