Cannot Communicate with the scanner

Hi
My Printer is Laserjet M1132 on Windows 7 64-bit
"Cannot Communicate with the scanner" this is the error msg I find when I try to scan.
Printing & Copying working well.
I run (HP print and scan doctor) and this was my journey with it ...

Hi @AmrEmad1434 ,
I see that you are experiencing issues scanning. The Print and Scan Doctor is showing issues with the WIA and Twain. Thank you for providing the screen shots. I would like to help you out today.
WIA drivers are part of Windows Operating System.
Run this Microsoft Fit It Tool to see if it will resolve this issue.
Diagnose and repair Windows File and Folder Problems automatically.
This document is to Check the Windows Image Acquisition (WIA) services.
Windows: HP Scan Software Does Not Open or Scan on a Printer Using a USB Connection.
Disregard the title.
Go to Solution three: Check the Windows Image Acquisition (WIA) services.
Temporarily turn of the Antivirus Software and try scanning again.
If the issue persists, download and try to repair the WIA drivers. If you don't feel comfortable about doing these steps, you can contact the computer manufacturer or Microsoft to resolve this WIA error.
Back up the registry first.
How to back up and restore the registry in Windows.
Restore Default Startup Type for Windows Image Acquisition (WIA).
If the issue persists, create a new user account with Admin Rights and install the printer software.
Create a user account.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi,
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new o/s 64 bit on SUN SPARC T2000 and reset SC on factor-default and
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OBP 4.30.4.d 2011/07/06 14:29
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Danny,
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Is it possible that the router is somehow dependent on its uplink port being connected? Have you searched the router's configuration utility/KnowledgeBase for anything that sounds like this issue? Could it be possible to disable this? Is it possible that some application, whether on the router itself or an application on your client PCs is constantly trying to ping something on the internet and hogging bandwidth because a connection cannot be established?
I was a little confused by these two statements which seem conflicting:
"When the software attempts to make the connection, errors saying the datasocket server/variable does not exist spew out."
"I am usually able to connect to the datasocket
server, but my data coming from the datasocket server is VERY slow and
very spotty. My data becomes stale and is not refreshed any more."
Are you still getting errors as mentioned in the first statement? If not, what changed?
One thing that may be of use is to use a low level traffic monitoring utility like Ethereal and compare packet types and volumes when the Internet is connected and when it is not.
Message Edited by Doug M on 12-15-2006 04:28 PM
Doug M
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For those unfamiliar with NBC's The Office, my icon is NOT a picture of me

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Running Windows 7 Home Premium
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This question was solved.
View Solution.

Rats - sounds frustrating - and you have done your homework, too!
OK... Ideas:
There is a new firmware update for the printer
HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g Drivers & Downloads
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OR
Notebooks - Hard Driver Reset to Resolve Hardware and Software Issues - Removable Battery
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Cannot Communicate with the scanner

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