Cannot complele to purchase download app

cannot complele to purchase download app
It says.
Please contact iTunes support to complete the transaction.
how to?

Hello,
You can contact them here via email :
http://www.apple.com/support/itunes/contact/
Hope this will help .

Similar Messages

  • TS1631 I cannot get sound on downloaded apps?

    I cannot get sound on downloaded apps.  I do get sound from music download.. 

    Hello Michelle,
    I would be concerned too if the speaker on my iPhone was not working.  I found an article with some steps to take when you are experiencing issues like this.
    I recommend reviewing the full article, but step 2 specifically stood out to me for the issue you are experiencing:
    2. Make sure the Ring/Silent switch is not switched to silent.
    iPhone: Can't hear through the receiver or speaker
    http://support.apple.com/kb/TS1630
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • HT201659 I cannot make a purchase an app even know I have credit on account and it will not let me remove old debit card information

    I cannot make a purchase an app even know I have credit on account and it will not let me remove old debit card information

    Hi Lukeclear17,
    The article linked below details both why you may be unable to make a purchase using the credit on your account and why you may be unable to choose "None" when editing your billing information.
    Why can’t I select None when I edit my Apple ID payment information?
    https://support.apple.com/en-us/HT203905
    Cheers,
    Allen

  • Cannot see my purchases in app  store

    Cannot see my purchases in app store. Screen blank but if I push randomly on the black part it shows the app??

    First question, why you're showing the screenshot from the iTunes? I understand that the account is the same, but why "iTunes in the Cloud"?
    Second, I don't have "Hidden Purchases" neither in Mac App Store nor in iTunes Store account. In iTunes account view there is only "there are two devices connected with this Apple ID...".
    In Mac App Store there is no "iTunes in the Cloud" nor "Mac in the Cloud" anything like that.

  • TS1702 After I resynced the iPad I cannot connect with the downloaded apps.

    After I re-synced the iPad, I cannot connect with the downloaded apps.

    Try download any free app to unfreeze the frozen app.

  • Cannot open the manually downloaded apps on my iphone 4 after upgrading it to 4.3.3. Can anyone help?

    I have just upgraded my iphone 4 to version 4.3.3. The upgrade was successful but I cannot use anymore those applications (e.g. facebook, google) which I downloaded from the Appstore. I tap on an app, I can see it opens itself but the screen changes to black for a few moments and after that it returns to the homescreen. But when I open the bottom line as i want to see the running apps, it shows that it is running. The applications which were already on the phone when I bought it (e.g. messages, mail, camera, youtube), are working correctly.
    I tried to turn it off and on but nothing happens. I'm afraid to reset the phone to the original factory settings because I don't want to loose all my contacts and settings.
    Please help me what can I do!

    Well, I finally found the solution. I deleted two applications from the phone and downloaded them again from the Appstore, and they worked. But not only these 2, all of them.
    I also uploaded some ringtones and syncronized the phone but I don't think these were the solutions.

  • Cannot use iTunes to download apps or rearrange icons

    Since I updated iOS 8 on my iPhone 6 this morning, I cannot rearrange the icons on my screens, either right on the phone or in iTunes when connected with USB cord.  I also cannot install apps that I previously downloaded.  Anyone else having these problems?  The iTunes store is supposedly functional again.
    Thanks in advance!

    Hi handyfromdurham,
    Welcome to the Apple Support Communities
    I understand that you were having issues installing apps and rearranging apps. You also make mention of the interruption to Apple Services. Was this issue resolved after the affected Apple Services came back up or are you still experiencing this issue? The link to check the status of Apple Services is included below for future use. Please let me know if the issue continues. 
    Apple - Support - System Status
    Best regards,
    Joe

  • HT201272 I cannot find previously purchased downloads of American Idol performance video's on my iMac after it had a virus and I cannot download them from the Store?

    My iMac had a Trojan Horse virus and I had to reformat and install it's OS again. Now I cannot download any of my video's that I purchased from the iTunes store of Amerian Idol in 2009. How could I get them back?
    Thanks in advance for your help.

    We are fellow users on here, you are not talking to iTunes Support here.
    Whether a film will show in the Purchased link will depend upon what country that you are in (redownloading films isn't possible in all countries), what studio that they are from (not all allow re-downloading), whether they are still in the store (studios occasionally remove them from the store), and whether you've hidden them or not (hiding and unhiding).
    Do any films show in the Purchased link, and do you not have copies of them somewhere ? If some do show but others don't then are they hidden (some might also have been removed from the store or the studio doesn't allow re-downloading) ? If you do have Movies as an option in the Purchased tab and you think that there should be more listed there (and you haven't changed countries since buying them), then you could try contacting iTunes Support and see if they know why they aren't showing
    But as with all content from the store you should be keeping and maintaining your own backup copy of them, as there is no guarantee that a content provider won't remove their items from the store.
    Message was edited by: King_Penguin

  • I can't purchase / download apps because it says there's an issue with previous purchase. How can I fix this?

    HHow do I fix this?

    The 'problem with a previous purchase' message implies that iTunes wasn't able to collect the money for your last purchase - until that is paid you won't be able to download anything else from the store, including free items, updates to apps and redownloading past purchases.
    You will have to enter payment details that are accepted by the iTunes validation, or (and if they are available in your country) redeem an iTunes gift card onto your account : Pay an unpaid balance in the iTunes Store - Apple Support

  • Unable to purchase/download apps to new iphone 5c

    Since I bought my iphone 5c, I have not been able to purchase any new apps, tones or music.  I will click on 'buy' and I'm prompted for my password, I enter password and nothing happens.  I have logged out and back into to apple ID and have restarted phone multiple times. Any ideas?

    Hi robertsonk21,
    Thanks for visiting Apple Support Communities.
    If you're not able to make iTunes Store purchases, try the additional steps in the "Troubleshoot issues on an iPhone, iPad, or iPod touch" section of this article next:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    All the best,
    Jeremy

  • How can i set up my ipad to be able to download apps that i purchase on any of my computers

    I have a MacBook Pro and a tower at home. I want to be able to purchase/download apps on either device and then upload them to my iPad. When I try to download to my MacBook Pro I get a message saying that all apps/databases will be removed and replaced by the ones currently on the MacBook Pro. How can I sync them all?
    Thanks.
    Russ
    Altadena, CA

    There is Settings > General > Restrictions > Require Password which you can set to '15 minutes' - the only other option for the setting is 'Immediately', you won't be able to have it as 2 or 3 minutes.

  • How can I download apps from my iPad to my new iPad mini?

    My new iPad mini is linked to my iPad via PErsonal Hot Spot. When I try to use or transfer apps I can't. When I try to connect to App Store  it says "Cannot Connect.... What am I doing wrong?

    On your new iPad:
    1. Sign in to the Same Apple ID
    2. App Store>Purchased>Download app to your new iPad

  • How do I download app updates in the new iTunes?

    A few apps of mine have updates that are too large to download via data and wifi on my phone has been broken due to water damage. I used to just go to "Apps" in iTunes, select "Updates," download all that were available and sync the updates that way. I cannot find ANYWHERE to download app updates in iTunes 11. Assistance?

    At the top left is a dropdown where you can select what you want to look at eg Music, Movies, TV Shows, Books and Apps. Select Apps the check for updates button is bottom right.

  • I am not able to see or search  or purchase on APP store. Message please ty again later

    I cannot search or purchase on App store.
    It says no matches ( Even if you type Apple)

    Nothing to be done.
    Apple is having some server issues with the massive sales of phones recently.

  • When I purchase music through iTunes from my MacBook Pro, my iPhone 4 iTunes app cannot detect those purchase to allow them to download to my phone. If I open up the iTunes app and select "purchased music not on this iphone" it tells me "All of your a

    When I purchase music through iTunes from my MacBook Pro, my iPhone 4 iTunes app cannot detect those purchase to allow them to download to my phone. If I open up the iTunes app and select "purchased > music > not on this iphone" it tells me "All of your available music has been downloaded to this device." However, my purchases are not yet downloaded to the iphone and not available to download. If I go to "purchased > music > all > recent purchases" it will show me the purchases that were most recent the last time I synced my phone, but not the purchases since then.
    Any thoughts on how I can remedy this and make all of my purchased music available on my phone without requiring syncing?
    iPhone 4

    So I have been searching the iStore for Airplay and I find lots of information about what it is, but nothing about how much it costs, how/where to buy it, etc.?
    Fortunately, AirPlay does not cost anything as it is a streaming protocol used by Apple. Currently, the AirPort Express and Apple TV are AirPlay-ready. A number of other companies, like JBL, iHome, Denon and Klipsch are also rumored to be working on AirPlay versions of their products.
    Your other option would be to get an AirPort Express and connect it to your Onkyo analog or optical digital audio input and stream from iTunes that way. I currently do this with my 10+ year old Harmon Kardon HT receiver.

Maybe you are looking for

  • Issue with Payables Accounting Process

    I have an issue right now with Payables Accounting Process. Is says: Oracle Payables: Version : 11.5.0 - Development Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved. APACCENG module: Payables Accounting Process Current system time i

  • How to maintain more users in jsp page

    i need a multi user login. each user should have thier own username and password (supplied by me) then each user should have their own page

  • No Print Center

    I just tried to add a new Epson (RX620)printer. I installed the printer software as indicated. When directed to go to applications/utilities/print center to select this printer - no print center app can be found. I cannot add or select a printer from

  • User lock

    Hello experts,                        How can we lock all users leaving the standard users like DDIC SAP* EARLYWATCH and SAPCPIC.          without using SU10. regards, kavitha

  • Wlp and apache load balancing

    Hi,           I have been trying to understand webloigc clustering and load balancing capabilities. I have been through the edocs but it does not explain how things work, instead they only emphasis on how to configure.           Consider the followin