Cannot complete a paid for down load - says I've done it more than 5 times but non succesfully

Cannot complete a paid for down load - says I've done it more than 5 times but non successfully. Can anyone assist ?

Please share a screen of the error message and also let us know what exactly are you trying to download so that we can help you quicker.

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    JDeveloper 11.1.1.6, BPM/SOA 11.1.1.6, WLS 10.3.6, Database : MS SQL Server 2008 R2
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    ####<Nov 1, 2013 12:32:34 PM EDT> <Info> <JDBC> <localhost> <BPM_MY_server_2> <[ACTIVE] ExecuteThread: '12' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <6e6476ca04c34712:23175e39:14213d8a6b8:-8000-0000000000025615> <1383323554494> <BEA-001128> <Connection for pool "MYDS" has been closed.>
    ####<Nov 1, 2013 12:32:34 PM EDT> <Info> <JDBC> <localhost> <BPM_MY_server_2> <[ACTIVE] ExecuteThread: '12' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <6e6476ca04c34712:23175e39:14213d8a6b8:-8000-0000000000025615> <1383323554497> <BEA-001128> <Connection for pool "MYDS" has been closed.>
    ####<Nov 1, 2013 12:38:37 PM EDT> <Info> <ServletContext-/workflow/MYProcessesUI> <localhost> <BPM_MY_server_2> <[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'> <E5OI> <> <6e6476ca04c34712:23175e39:14213d8a6b8:-8000-0000000000025eec> <1383323917256> <BEA-000000> <JspServlet error: Servlet unable to dispatch to the following requested page: The following exception occurred:oracle.jbo.common.ampool.ApplicationPoolException: JBO-30003: Application pool com.dso.publicModel.applicationModule.CostReportInstanceAMLocal fails to check out an application module due to the following exception:>
    ####<Nov 1, 2013 12:38:37 PM EDT> <Error> <HTTP> <localhost> <BPM_MY_server_2> <[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <6e6476ca04c34712:23175e39:14213d8a6b8:-8000-0000000000025eec> <1383323917268> <BEA-101017> <[ServletContext@1068542008[app:MY module:/workflow/MYProcessesUI path:/workflow/MYProcessesUI spec-version:2.5]] Root cause of ServletException.
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                    at oracle.adf.view.rich.component.fragment.UIXRegion$RegionContextChange.doChangeImpl(UIXRegion.java:1198)
                    at oracle.adf.view.rich.context.DoableContextChange.doChange(DoableContextChange.java:91)
                    at oracle.adf.view.rich.component.fragment.UIXRegion._beginInterruptibleRegion(UIXRegion.java:693)
                    at oracle.adf.view.rich.component.fragment.UIXRegion.encodeBegin(UIXRegion.java:283)
                    at javax.faces.component.UIComponent.encodeAll(UIComponent.java:929)
                    at org.apache.myfaces.trinidad.render.CoreRenderer.encodeChild(CoreRenderer.java:406)
                    at oracle.adf.view.rich.render.RichRenderer.encodeChild(RichRenderer.java:2633)
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                    at oracle.adfinternal.view.faces.renderkit.rich.PanelHeaderRenderer.renderChildrenAfterHelpAndInfo(PanelHeaderRenderer.java:542)
                    at oracle.adfinternal.view.faces.renderkit.rich.PanelHeaderRenderer._renderContentCell(PanelHeaderRenderer.java:1067)
                    at oracle.adfinternal.view.faces.renderkit.rich.PanelHeaderRenderer.renderContentRow(PanelHeaderRenderer.java:490)
                    at oracle.adfinternal.view.faces.renderkit.rich.PanelHeaderRenderer.encodeAll(PanelHeaderRenderer.java:231)
                    at oracle.adf.view.rich.render.RichRenderer.encodeAll(RichRenderer.java:1396)
                    at org.apache.myfaces.trinidad.render.CoreRenderer.encodeEnd(CoreRenderer.java:341)
                    at org.apache.myfaces.trinidad.component.UIXComponentBase.encodeEnd(UIXComponentBase.java:767)
                    at javax.faces.component.UIComponent.encodeAll(UIComponent.java:938)
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    [2013-11-01T12:17:08.807-04:00] [BPM_MY_server_2] [NOTIFICATION] [J2EE JSP-00008] [oracle.j2ee.jsp] [tid: [ACTIVE].ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: sdarbha] [ecid: 6e6476ca04c34712:23175e39:14213d8a6b8:-8000-0000000000023fb4,0] [APP: MY] unable to dispatch JSP page: The following exception occurred:.[[
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    java.lang.ClassCastException: weblogic.jdbc.wrapper.PoolConnection_weblogic_jdbc_sqlserverbase_ddah
                    at oracle.jbo.server.OracleSQLBuilderImpl.setSessionTimeZone(OracleSQLBuilderImpl.java:5533)
                    at oracle.jbo.server.DBTransactionImpl.refreshConnectionMetadata(DBTransactionImpl.java:5311)

    Hi,
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    Frank

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