Cannot complete iCloud storage purchase

I have upgraded OS X Yosemite yesterday and trying to purchase necessary extra iCloud storage. However, when I enter my password it goes to complete purchase then returns to window asking me for password. I have just changed my password in case this would help but still doesn't work. Am now completely confused with Apple passwords and with Photos. Any suggestions?

oh, i've a 4S with iOS 7.0.4

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HT201318 How can I get a refund on iCloud storage purchase please

How can I get a refund on iCloud storage purchase please

In the UK click on this link:
HT4874 iCloud Storage Upgrade refund
You only have 15 days from purchasing ICloud storage upgrade to cancel
and get a refund. Trying to find out how, could take you longer than 15 days.

TS4009 Unable to update payment information to complete iCloud storage renewal, tried over 4 times and different cards

Unable to update payment information to complete iCloud storage renewal, tried over 4 times and different cards

I had the same issue, Sent Email offering £7.99 for 25 GB. Then sent me an Email at 2.52AM saying I needed to update my payment method although they had just refunded to it. Then 7 hours later, I had tried to before work at 7AM and thought, "as it won't let me do that on my iphone, I'll do it at lunch." Sadly at 9:56 am UK time, They reduced my storage.
Having Wasted an hour on the phone tonight, they first tried to explain that £7.99 is More than £0.79 times 12. Doh!
That was followed with lots of being on hold and then being told "We can't go back, We Can't make a refund. We agree it was short notice and that we didn't do it well, there are lots of issues about this and also that we never offered you that (till the saw the email)" So no better off and now having to pay more for same service. That's pretty poor service all around. I have to upgrade as All my files, Backups and Emails are inoperative Till I do so.
That's pretty bad for a company of this size, Guess they need some more bad press at the moment.

HT4847 How to get a refund on icloud storage purchase?

Hi there - last night I purchased an upgrade on my icloud storage. I have since decided I don't this and would like to cancel. I believe I have 15 days to do this but don't know how. Does anyone know? thanks : )

You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
Just for information, if it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mmd602084a
and expand 'Downgrade your storage for the next plan year'.

Cannot edit iCloud storage credit card

I need to update the credit card info used to pay for my iCloud Storage and when I go in System Pref>iCloud>Manage>View Account I log in and can see the credit card info but when I try and edit it and save I get an error saying my session timed out This is impossible since I'm doing it as quickly as humanly possible. There is also a red note at the top of the window saying "Your account has been accessed from a new computer or device, and you must verify your payment info ration before you can make purchases."
We have numerous devices using this Apple ID and credit card so I don't know what "new device" they are talking about but they are still charging the old card for the Storage fee and the card is no longer valid! How else am I supposed to "verify my payment information" if they won't let you edit the card info in the system??? Totally frustrating.
Any help is appreciated
Thanks!

NEVERMIND - I was finally able to do this by changing it in the iTunes Store. I have no idea why they have an Edit field in the iCloud management if they don't allow you to change it...
Anyway it's fixed!

How to Cancel iCloud Storage Purchase

Hi. I purchased iCloud storage a week ago, and would now like to cancel it. How do you I do that on my iPhone?

Try this - http://support.apple.com/kb/HE57.

HT201318 I need a refund of my recent icloud storage purchase

I have recently made a purchase of extra storage through icloud which i dont need. I have downgraded but would like a refund of the £14.99.

Welcome to Apple Support Communities
You have 14 days to get a refund. If you purchased the iCloud storage less than 14 days ago, contact with the iCloud support > http://www.apple.com/icloud/support

HT201318 How do I reimburse iCloud storage purchase?

I have purchased a 10 GB storage on iCloud and I would like to cancel that and reimburse the payment. I follow the same steps instructed on apple support and it keeps on giving me this message when I try to type in the Apple ID as required "unable to verify email" . Please help?!

If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

Cannot downgrade icloud storage

I don't have iPhones anymore - just one old 3GS. I have an email that they are going to charge me $20 for my storage plan. I go to the iCloud panel and select downgrade, but I can't complete it on either the iCloud panel on PC or through the phone. The "done" button is greyed out!
Argh! Help!

Thanks...
No the padlock is just indicating a secure browser connection ... but it looks like I will be donwngraded anyway, even though I couldn't select "done." When I signed back in, this is what I saw:
<Email Edited by Host>

How do I get a refund for my previous iCloud storage purchase?

First I bought 10 mb for $15 then I bought 20 mb for $40. Now I have a total of
20 mb total only but I was not re-imbursed for the first purchase. How do I get money back??

You have 14 days since the purchase to ask for a refund. To ask for a refund, see this website > http://www.apple.com/support/icloud/contact

HT4847 How do I cancel my icloud storage purchase?

The email I received says I can cancel my icoud purchase for a full refund within 15 days of purchase by simply contacting Apple. I don't see a simple way to contact Apple.

Welcome to the Apple Support Communities
Contact > http://www.apple.com/support/icloud/contact/

Refund of extra icloud storage purchased today?

Ive looked & looked and read posts from 2011 but cannot find where to request refund for extra storage I've determined I don't need.

Contact Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

Cannot complete In-app purchase Crestron App, How to resolve

I've tried purchasing apps, no problem.
Tried removing and re-installing, still no in-app purchase.
Reset the iPad, still no in-app purchase.
Unfortunately this app only enables certain features if the in-app purchase is made.

Check your Restrictions in Settings. You may have inapp purchases blocked.
 Cheers, Tom

I cannot complet my book purchase

i have proplem purchasing i book ,

No, we can't tell you anything about it.
Contact the developers of the app at their site.
http://m.hotspotshield.com/

Icloud storage purchase...

So I got 25 gigabytes (5 free and 20 for 40$) in May and now the same amount would cost $12? ..... Does the 20 Gig for 0.99 a month actually give you 25 or just 20 Gig?? If it is 25 Gig, is there any way to get the current pricing???

1. 20GB.
2. Click here for information.
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Cannot complete iCloud storage purchase

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