Cannot Complete the 1690 Update on a new initial setup

Got a new Playbook at 8:30 this morn. Have been trying to get into the device since I got it home at 9:00 am. No luck. After entering the initial requested data I'm stuck in the update process. Its now almost 3:00 pm and since 9:00 I have been trying to get the update completed. I'm now on my 16th attempt. Now at 20% completed. If the pass experiences continue I will get to arounf 31% completed and then I will get an " Unable to Update Message .and then a restart"
Please help. Not a very good start with a new product.
Also no success trying to connect it to the Desktop Manager , get the message " Setup Not Completed Please Disconnect the device and complete the Setup" !!!!!!
Solved!
Go to Solution.

possible your wifi connection is timing out or the RIM servers are busy now.
keep trying and let us know if it completes
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TCP    0.0.0.0:808            0.0.0.0:0              LISTENING       2260
TCP    172.17.2.123:444       172.16.2.127:8050      ESTABLISHED     4
TCP    172.17.2.123:444       172.16.2.127:8069      ESTABLISHED     4
TCP    172.17.2.123:444       172.17.2.127:8053      ESTABLISHED     4
TCP    172.17.2.123:10952     172.16.2.68:80         ESTABLISHED     3296
TCP    172.17.2.123:11185     172.16.2.90:8080       SYN_SENT        468
TCP    172.17.2.123:11190     172.16.2.90:8080       SYN_SENT        15268
TCP    172.17.2.123:11330     172.16.2.90:8080       SYN_SENT        1296
TCP    [::]:80                [::]:0                 LISTENING
4
TCP    [::]:808               [::]:0                 LISTENING
2260
TCP    [::1]:6001             [::1]:8028             ESTABLISHED     4764
TCP    [::1]:6001             [::1]:8029             ESTABLISHED     4764
TCP    [::1]:6001             [::1]:8030             ESTABLISHED     4764
TCP    [::1]:6001             [::1]:8031             ESTABLISHED     4764
TCP    [::1]:6001             [::1]:8032             ESTABLISHED     4764
TCP    [::1]:6001             [::1]:8033             ESTABLISHED     4764
TCP    [::1]:6001             [::1]:8034             ESTABLISHED     4764
TCP    [::1]:6001             [::1]:8035             ESTABLISHED     4764
TCP    [::1]:6001             [::1]:8036             ESTABLISHED     4764
TCP    [::1]:6001             [::1]:8037             ESTABLISHED     4764
TCP    [::1]:6001             [::1]:8040             ESTABLISHED     4764
TCP    [::1]:6001             [::1]:8041             ESTABLISHED     4764
TCP    [::1]:6001             [::1]:8048             ESTABLISHED     4764
TCP    [::1]:6001             [::1]:8049             ESTABLISHED     4764
TCP    [::1]:6001             [::1]:8059             ESTABLISHED     4764
TCP    [::1]:6001             [::1]:8060             ESTABLISHED     4764
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Cannot Complete the 1690 Update on a new initial setup

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