Cannot conect apple tv to my new internet routers
I Have a new internet provider an i cannot conect my router to my apple tv i dont have the oridgnal apple tv remote just my phone
Do you have the Remote app on the phone and is your Apple TV setup to respond to the app? If so you can do the setup of of it.
However if the Apple TV is not on the network then you have no choice but to purchase or find the remote. There is no other way to do the initial setup.
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My iTunes music is on an old laptop which I cannot access. What options do I have to play my music on the apple devices including a new Nano that I have just bought?
The files that weren't inside the media folder on the original machine need to be copied over to exactly the same paths as they had on the source machine. See this thread for an ongoing discussion of a similar problem. See also this post on migrating the iTunes library.
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I recently changed my Apple ID to a new email address. My old one still is in my phone, and cannot be permanently deleted as it says that Find my iPhone is still on. I can't turn it off because I do not have the password to my old "deleted" Apple ID. If you can help, please do! Thank you very much!
I have the EXACT SAME PROBLEM and have been researching the past 2 hours!!!! Aaargh!
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I recently changed my apple id to a new email at the same time getting a new Iphone 5. I cannot get all my devices back online with icloud since. It is still showing my old email even though I changed it and logged in under the new one. My icloud information is grayed out for the apple id.
You need to sign out completely in System Preferences (or Settings)>iCloud and then sign back in again with the new ID. Your iCloud data will disappear when you sign out but will reappear when you sign back in (may take a bit of time).
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I gave my iPhone 4s today in geneva apple store, the replaced it to a new one. Yesterday i made a synchronization that i cannot find today to synchronize the new iPhone. Is it possible to have all my iPhone content again ???
yes i can see the old ones..... but all summer i synchonised my iphone.....
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Hi there
I have changed to a new internet provider, and they configured my router (which was working fine previously with my Apple devices)
It is a D-Link router, and it is connected to the internet via PPPOE. (previous provider did not have this PPPOE configuration)
The technician did the configuration and the Wifi works fine for all my devices including laptops, and friends who use Android.
My Iphone, Ipad, and my friends' ones are the only things that seem not to work correctly.
They can find the network on the router. It then connects for a short time, then either after a few mins of browsing on Safari, or any attempt to download an App or update an App, it fails.
To summarise - All non-apple devices function fine and connect to router. Apple Iphones and Ipads find and connect to Wifi, but the internet works temporarily on browser, and any App update or download will fail. (Wi-fi remains connected)
I am hoping it is a simple router configuration issue and the installation technician missed something. Has anyone ever come across this?
what I have tried - Rebooting router, restarting Ipad, resetting network settings and other things, but I am almost certain it is a router configuration thing.
Just hope someone can help, because I have called my internet provider and if they will charge for a call-out if they find it is not ''their fault'.
Really really appreciate any answers to this one.Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
After downloading and installing 3.6.11 latest Firefox version, cannot conect to the web. Found old 3.0 version, re-install, back on the internet. What was wrong?
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
# Shockwave Flash 10.0 r45
# Next Generation Java Plug-in 1.6.0_19 for Mozilla browsers
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE) -
I changed my Apple ID to a new email address. Now I cannot get my Iphone and Ipad to recognize the new Apple ID ... and I cannot access the old Apple ID because it does not recognize its password any more ... and I cannot change the password ... and there seems to be no one to ask about this. Any help?
I tried but it won't let me even access the old Apple ID. It won't recoginze its old password and will not let me make a new one. (The site tells me it has sent an email to let me change the password but the email does not come.)
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Have new internet provider, now my Apple Email doen't work...Help!!!!!!
I recently moved to a new state and have a new internet provider (AT&T - yuck)...
And my email for my Apple account doesn't work, I get this message when sending a message:
Enter Password for Account
"smtp.att.yahoo:bretbennett"
The SMTP server “smtp.att.yahoo.com” rejected the password for user “bretbennett”
Please re-enter your password, or cancel.
Please help me, anyone.Sounds like your Mail setting may need fixing. Have you tried
http://www.att.com/esupport/article.jsp?sid=KB401738 -
Very frustrated with Apple. I have removed and re-downloaded itunes software at least a dozen times. When I plug in phone to synch, itunes does come up. Cannot access apple store. Programs stalls in middle and freezes my PC. I cannot download any apps, music or new OS5. Tried calling support, they will not help unless I pay for the help. Then called the nearest Apple store and they laughed at me over the phone.
I did notice that quicktime did not download with itunes. Had to download quicktime separately.
What do I do to get this software to work?Very frustrated with Apple. I have removed and re-downloaded itunes software at least a dozen times. When I plug in phone to synch, itunes does come up. Cannot access apple store. Programs stalls in middle and freezes my PC. I cannot download any apps, music or new OS5. Tried calling support, they will not help unless I pay for the help. Then called the nearest Apple store and they laughed at me over the phone.
I did notice that quicktime did not download with itunes. Had to download quicktime separately.
What do I do to get this software to work? -
Bough new Iphone 4S, It alays asks for apple ID an says no internet usage whereas hve internet access. Please advice.
Bough new Iphone 4S, It alays asks for apple ID an says no internet usage whereas hve internet access. Please advice.
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HT201304 why I cannot conect to the iTunes store with this iPad?
why I cannot conect to the iTunes store with this iPad?
when I want to download something, always show me " cannot connect to the intues store ? What I can do now ?Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
Cannot access Apple store.ID and pass are ok
Cannot open apple store, no error message, just stops after a while
Hi Lucifromrom,
Welcome to Apple Support Communities.
The iTunes Store article linked below provides excellent troubleshooting steps conenction issues, which should also help you resolve the App Store connection issue that you described above.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
iPhone, iPad, and iPod touch: For best results accessing the iTunes Store on your iPhone, iPad, or iPod, be sure your iOS is up to date.
If you are having issues accessing the iTunes Store after updating to the latest version of iTunes or iOS, please see the steps below for troubleshooting tips. Some sections only apply to specific devices or operating systems; each section header is noted to indicate this.
Isolate the issue: (Mac OS X, Windows, iOS)
Make sure the issue is with the iTunes Store only. (You need an Internet connection to access the iTunes Store).Open a secure website to test if you are online as is necessary for the iTunes Store. This also tests if the main ports 80 and 443 are accessible. If the website works but the iTunes Store does not, it is most likely a firewall blocking the iTunes software or servers. If this is the case, follow the steps in the "Blocked by software firewall" section below.
Test using another device.If possible, another device, ideally on a different network, would help troubleshooting any iTunes Store issues most efficiently. If another device on another network has issues, the iTunes Store may be undergoing maintenance, and will be available soon.
Test using another network.
Connect your computer or device to another network and testing helps determine the next step. This is also helpful if multiple devices are affected.
If your device can connect to Wi-Fi and a cellular network, larger downloads may not be possible over the cellular network.
If the issue disappears while connected to another network, you may need to work with your support options to open access to:
itunes.apple.com
ax.itunes.apple.com
ax.init.itunes.apple.com
albert.apple.com
gs.apple.com
ax.phobos.apple.com.edgesuite.net
mzstatic.com
Note: iTunes may use the fully qualified version of these addresses for additional security.
iTunes uses well known ports and these ports may need to be opened for iTunes: 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999.
It is critical that your date, time, and time zone be correct:iOS:
From the home screen, tap Settings > General > Date & Time.
If the option exists, turn off Set Automatically.
Verify the time zone and time (in the status bar) are correct for where you are currently.
If not, adjust the incorrect setting accordingly.
If everything was correct and the option exists, turn on Set Automatically.
Remove any restrictions that may be causing the issue:iOS: Restrictions can limit your ability to purchase some content. Check restrictions via Settings> General > Restrictions if you're unsure about those settings.
After isolating the issue to iTunes by following the above steps:
If the issue still occurs and iTunes displays an alert message with a specific code, please see the section below titled "Specific Conditions and Alert Messages" for additional troubleshooting steps.
If the issue is still not resolved and there is no specific code or alert message, you can visit the iTunes Store Discussion Board to try to find additional information for help resolving your issue:
You can also contact AppleCare to discuss your support options. Depending on your product’s coverage status, you may need to pay for support.
iTunes Store Discussion Board (Mac)
iTunes Store Discussion Board (Windows)
New routers or a new Internet Service Provider (ISP) may limit your ability to connect to iTunes Store. Let your router manufacturer or your ISP know about the ports and servers in this article and confirm that they are compatible.
-Jason -
Firefox cannot receive apple itunes store
I cannot access apple itunes store or radio stations on my PC.
this is a new problem that I have never experienced before. My internet provider says it's not my connection and apple says it's not
a problem on their end. I checked my firewalls, and itunes isn't blocked there. So I'm not sure what is causing this error to occur.Are you running any of Symantec's (Norton) or McAfee's Internet security products or anything similar, or an antivirus/antispyware application? There have been reports that some such utilities treat an upgrade to iTunes as a new application and can block the application from connecting. So you have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).
Check the settings for your utility. If iTunes is still listed, remove and re-enable the exception for iTunes. Consult your utility's documentation for the appropriate procedure; you can find instructions for Norton on Symantec's web page for iTunes. You may also need to check the built-in Windows firewall as well.
Hope this helps. -
Windows cannot conects .. name
Does anyone know what I should do?
I just bought my Vista machine and new router . I successfuly installed everything my laptop works fine for about 3months everything was fine i was using wi fi but later on my laptop starts to disconect from my internet and later it find the internet but says that windows cannot conect to name i got internet on my laptop by the cable i buy new internet card but its still the same i reinstal my windows and nothing i now got the windows that i have at the begining i got internet from virginSo when you Hardwired your computer to the Router you are able to access Internet on your Computer... But when you try to connect to your Wireless Network you are getting an error message "Windows Cannot Connect to the Selected Network".. If you are getting this error message then you need to change the Wireless Settings of your Router..
Whats the Model number of your Router? Assuming you have N Series Router, Here are some of the Settings which you need to change it on your Router.
Open an Internet Explorer browser page on your wired computer(desktop).In the address bar type - 192.168.1.1 and press Enter...Leave Username blank & in Password use admin in lower case...
For Wireless Settings, please do the following : -
Click on the Wireless tab
- Here select manual configuration...Wireless Network mode should be mixed...
- Provide a unique name in the Wireless Network Name (SSID) box in order to differentiate your network from your neighbours network...
- Set the Radio Band to Standard-20MHz and change the Standard channel to 11-2.462GHz...Wireless SSID broadcast should be Enabled and then click on Save Settings...
Please make a note of Wireless Network Name (SSID) as this is the Network Identifier...
For Wireless Security : -
Click on the Sub tab under Wireless > Wireless Security...
Change the Wireless security mode to WPA, For Encryption, select TKIP...For Passphrase input your desired WPA Key. For example , MySecretKey , This will serve as your network key whenever you connect to your wireless network. Do NOT give this key to anyone and remember the key.
NOTE : Passphrase should be more that 8 characters...
Click on Wireless MAC Filter : -
Make sure the Wireless MAC filter on your Router is Disable.
Now see if you can locate your Wireless Network and attempt to connect....
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