Cannot connect due to sim-card problems, Cannot connect due to sim-card problems
Trying to get started with my iPhone 4, which I recently bought from one of my mother's colleagues.
But when I get to the activation of the iPhone it shows a message on the display that says: "Only compatible SIM cards from a supported phone company may be used to activate iPhone. Insert the SIM card that came with your iPhone or visit a supported telephone company store to get a replacement SIM card ". This suggests that the iPhone is not unlocked for other phone companies, but the other day I was in a store and got the phone unlocked. Therefore I can now not figure out what the problem is. When I connect the iPhone to iTunes quickly a message appears on my Mac, which says: "The SIM card inserted in this iPhone does not appear to be supported", and then the same message which is displayed on the iPhone.
Some geniuses who can help me?
Thanks,
Johan Helms
With "Carrier" you mean mobile operator right? For should I then ask her, who sold me the iPhone, to get it unlocked or can I do it myself? I have not received any mail from Apple and I can't get into the iPhone itself. I was told that her who sold me the phone had taken care to restore it.
I have tried to update my iTunes, but i already got the latest version. I have also tried to install the new iOS 6 software on the iPhone, but after a few seconds a message is showed, telling that it's not possible to backup the iPhone.
I'm starting to get a bit frustated, given that my own phonecompany told me to contact Apple, Apple told me to contact Telenor and ask them to unlock the iPhone. None of it has worked and now you say that it is not possible for Telenor to unlock the iPhone.
Similar Messages
-
After updating my phone, it needs to be activated! I don't know what to do because it can't read my sim and other sims and it cannot be activated without a sim! What should I do?! HELP! Anyone? PLEASE?
Try a new SIM card.
If your phone was hacked to unlock it, it will require a SIM card from the carrier to which it was originally locked. -
I cannot update my iPad and notes it cannot be updated due to unknown error (6). I have not yet updated my Macbook to Yosemite (which I do not intend to do so yet) so would this be the problem and if so, how can I update the iPad?
Thanks,
glhikerHi glhiker,
I understand that you may be having some issues with your ability to update your iPad. Here is an article that references your error code and can help you take some steps to resolve it:
Resolve iOS update and restore errors - Apple Support
http://support.apple.com/en-us/TS3694
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
Hello, my sister her macbook pro cannot connect to our wireless internet. My imac however can, so the problem has to do with her laptop. We were wondering how we could solve this problem? Thank you very much in advance!
We did that, but it just doesn't seem to be able to connect. So basically we tried to connect to our network and insert the password, but afterwards it does nothing. Weird thing is also that the network symbol (top right of the screen) says that it has been connected, but when I go look at the system preferences --> network, it states that it has not been connected
-
i am trying to connect to my friend's wifi, i have a very strong signal indicated on my ipad, but cannot connect to the internet. Yesterday i connected without any problem, can anybody tell me why i cannot connect today?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Problems setting up my TC. Have just bought new iMac(OS 10.6.8) and TC. I tried to set it up. iMac cannot find it. I have tried direct connection with an ethernet cable to Mac or direct to my wireless router but nothing. Just a flashing orange light. Help for a simpleton please. Have tried reseting TC, but to no avail.
Just updated from 10.6.7 ---> 10.6.8 and had the same issue. Despite having done a clean install from 10.6 and got everything back off my TC, now Time Machine can't find it!
Green light is on, ethernet cable conected, network CP says its conected but nothing. Airport Utility can't find it. Hit reset button, Orange flashing light but still no show in Airport Utility.
But I know its there, as rebooting from 10.6 SL disk shows the backups are still ok?
Hmm, ideas anyone?
SBB -
when i try to open a web page, a blue screen appears - message says - sarfari cannot open the page because it is not connected to the internet. i have an iphone - no proble and a laptop - no problem as well.
what is wrong?There are other things that need attention:
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
*Shockwave Flash 10.0 r32
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/ -
After I've upgraded my iPhone iOS to 5.0.1, I got problems with connectivity. If my iPhone lose network, then it gets frozzen and I cannot make calls. After restart the telephone still does not work.
1. Download the iOS 5.0.1: http://www.tobias-hartmann.net/2011/11/download-ios-5-0-1-veroffentlicht-direkte -downloadlinks/
2. open itunes,Click in iTunes while holding down the Shift key (on Windows) or Alt key (Mac) to restore and firmware -
I had this problem: "cannot connect to itunes" while trying to download an app so i went to the settings and i kinda messed it up that now i have not apps or itunes icon on my ipad! can anyone help me?
First, try a reset: hold down the home button along with the power button until you see the Apple, then let go.
-
I have an Ipad mini with IOS7. A few days ago I began to have problems with wifi connectivity. I can connect to wifi with Google but cannot navigate in Safari nor any of my aps are able to acess wifi. Very strange. Not sure what to do!
Hi ..
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, tap Settings > General > Reset > Reset Network Settings
You may have to re enter your Wi-Fi password.
If nothing above has helped, try here > iOS: Troubleshooting Wi-Fi networks and connections -
Can not get email after updating to 8.1.1! Deleted account and now cannot add as will not verify due to Apple something timeout messages? Any one else having problems?
Hi tania184,
Have you contacted your email provider to make sure there are no problems on their end? If they say their email servers are working properly, check the outgoing and incoming mail servers entries on your iPhone to make sure both are entered correctly. Enter the outgoing mail server even if the account setup indicates that is optional. -
My iphone 5 gives me message "Cannot Connect to iTunes Store" when I try connecting to iTunes. Anyone who's had a similar problem? How did you resolve?
I am seeking help urgently.
Paul, Mombasa, KENYA.You need to have a data connection. Tap Settings App > General > Reset > Reset Network Settings. Then in Settings App make sure Data is ON, or if you want make sure WiFi is ON.
-
my iphone 5 and ipad 4th generation having the same problem of connecting to wifi, cannot load app store and cannot connect to itune store... help !!
Try this:
1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.
2. Hold the Sleep and Home button down until you see the Apple Logo. -
When I am connected to the WiFi, my apps cannot be download. Once I had disable the wifi and connect directly to the service provider, the apps will start to download. Please advise what is the problem and solution for my iPhone 5.
I can't follow your meaning. What does connect directly to your ISP mean?
Did you mean turning off WiFi but turning on Cellular Data on your iPhone? -
My iphone 5 is in disabled status but when going through the recovery process it asks for the SIM pin but I cannot access the screen as the phone wont connect to the activation server not the screen to unlock the SIM. What do I do?
That's usually a symptom of a phone that was hacked or jailbroken to unlock it.
-
I was updating to OS5 and instead my iPhone went back to factory settings. Now the iPhone doesnt read my sim card and cannot be configured. Please help
Nothing happened, i managed to get my computer to recognise it and now restoring... but it says 3 hours remaining?! Will i lose everything?
Maybe you are looking for
-
Hi, I updated Acrobat 9 Pro (on Windows 7) today. Now I cannot print a pdf from the web browser (IE 10). If I disable the "view pdf in web browser" feature and open online pdf files in Acrobat instead of IE, it works fine. Something with the update b
-
Installing Plug-ins in Photoshop 7
I recently downloaded and installed the trial version of buZZ Pro 2, from cnet.com and although all of the elements of the software are in the Photoshop files, it doesn't work . . . the stacks don't load. Can anybody tell me exactly where the .stk fi
-
I converted my Aperture 2.0 library from referenced to managed soon after v2.0 was released. For some reason, Aperture is telling me that I have 19 referenced images when I launch it. However, when I create a smart album to catch referenced images, n
-
LDOMs Manager v3.1: vnet performance gain
Hi all, From this blog: https://blogs.oracle.com/raghuram/entry/ldoms_virtual_network_performance_greatly1 I can see that there are certain prerequisites to be met before I can get the vnet performance gain using LDOMs Manager v3.1. I cannot find an
-
In addition I can not return to the top of the page by pressing "home". I have to resort to using the bar to control up and down movements. I tried to go back to an earlier version of firefox, but didn't seem to be able to access the older versions.