Cannot connect Envy 7640 to complete Web Services enrollment

When I try to install Web Services either on the printer or from the HP application, I get the message that: "This printer is currently configured with a DNS server address which does not allow the DNS server name to be confirmed." I followed the three steps in the solution and was not successful in connecting.  My router is a Netgear DGND3700v.2 with the latest firmware upgrade and I'm using the newest version of Netgear Genie.  The PC is an Envy 27. In the Web Access Test Results the current configuration shows that: Web Services are enabled,Printer IP Address is 192.168.0.4 (although the configured gateway and DNS IPs are 192.168.0.1)Configuration Source is DHCPDNS Setting is autoProxy Server Address is not specifiedProxy Server Port is not specifiedProxy Server Authentication is off Any suggestions?

Hello , Welcome to the HP forum. I understand that you are getting an error about the DNS, when trying to enable web services. I would like to help you with this. I would change the DNS settings. I believe your printer is set to 192.168.0.1. This would be your gateway/router.You should go into your printers embedded web server (EWS) and change the DNS,  from automatic to manual. I recommend using Googles DNS information.Preferred primary DNS 8.8.8.8Preferred alternate DNS 8.8.4.4 There is a post by happytohelp01 that goes through the steps. It is for a 7510, but It should not be much different.Efax 7510 still won't work after turning off/on ePrint several times Based on your post, I feel you are capable to do this without more detail.Please let me know if you do need any additional steps, instructions, or pictures to reference. I will be happy to provide them.  

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