Cannot connect HO C310a to LinksysWRT 54 g router wirelessly

I cannot connect a new HP C310a printer wirelessly to my linksys wrt 54 g router. I enter the SSID and the passphrase and it tries to connect then says it cannot. When I run the diagnostics it tells me MAC filtering may be enabled on the router. The router settings show MAC filtering is disabled. I have had no success with HP support despite loading and unloading printer SW. The printer SW is on a Windows 7 lap top. I have several other devices running wirelessly with no connection issues whatsoever so I am assuming that the printer must be defective. HP suggests a new router but if all my other devices can connect I am hesitant to take this advice. I just connected an iPhone wireless with no problems.  Anyone have any ideas about how to get this thing to connect?  Thanks

Sure, here are a few ideas:
1. Make sure that you are broadcasting your network name (SSID).  If you are it would show up in a list of available networks in your area.
2. Do not use WEP, it is not at all secure and can cause connection problems if WEP is not configured correctly.  Switch to WPA with a strong (13+ character) passphrase that you create yourself.
3. Switch your router to run on channel 11.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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