Cannot connect HP Laserjet 4100n printer.

I have a PC with Windows Vista Home Premium Edition and a HP Laserjet 4100n printer. Both are connected to a Netgear hub using CAT5 cables. I recently moved house.
The only change to my set-up is that instead of the PC connecting to the Internet through the Netgear it now connects using a Wireless USB dongle. The printer and PC are still connected in the same way.
Other than that everything else is the same... except my networked printer no longer works.
The printer prints test pages and the network light is on. Likewise, my PC seems operational.
When I try to connect a new printer through control panel the problem seems to be that the PC cannot see the printer. Any ideas?

Hello John_Richard, and welcome to the HP Forums.
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http http://h30499.www3.hp.com/hpeb/.
I hope this helps!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Similar Messages

  • HT4356 I have an Epson sx235 stylus printer but cannot connect it to Air print, any suggestions?

    I have an Epson Stylus SX235 printer but cannot connect it to Air print, any help with this would be apprecated

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    You can print to a USB printer connected to your LAN or computer by installing/activating Ait Print on a PC or Mac.
    Activate AirPrint on a Mac;
    http://netputing.com/airprintactivator/
    Install AirPrint on a PC;
    http://jaxov.com/2010/11/how-to-enable-airprint-service-on-windows/

  • HP LaserJet 4100N-print queue reverts to pause

    I've been trying relentlessly to get my iMac (early 2008 model) to print on an HP LaserJet 4100N.  I've been able to establish the connection (via ethernet) using the IP address on the printer and configuring as Protocol LPD, HP LaserJet 4100 Series v.3010.107.  All looks good, including valid connection, etc.  However, when I try to print the printer queue goes into action, shows that it's "printing-copying print data-printing", but as soon as it gets to the next step "connected to printer" the job suddenly drops and reverts to pause mode.  According to the information provided under printer "Options and Supplies", I have driver version 19.5.  HP says that OS 10.6 comes with the necessary driver (where I started before upgrading to Mountain Lion), and that an update for Mountain Lion can be found under Apple's Software Update.  But no such update is found.
    My older PowerBook G4 with OS 10.6 works fine, so I'm assume it's an issue with the software/driver that's supporting Mountain Lion.
    Any suggestions?

    Launch the Console application in any of the following ways:
    • Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    • In the Finder, select Go > Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    • Open LaunchPad. Click Utilities, then Console in the icon grid.
    Select "/var/log/cups/error_log" from the file list on the left side of the Console window. If you don't see that list, select
    View > Show Log List
    from the menu bar. Then select the messages from the time of the last failed printing attempt. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.

  • Connecting HP LaserJet P3015 printer (via Cat5e) to Extreme base

    I've configured my network (thanks to the help of this forum):
    Airport Extreme Base station (extended by Airport Express).
    My laptops (connected wirelessly) run OS10.7.5.  I am using Airport Utility 6.3.1
    I am attempting to configure an HP LaserJet P3015n (which apparently is part of the HP3010 series) via ethernet cable.  I've connected the ethernet cable from Airport Extreme to printer.
    Previously, I had successfully configured the HP3015n via USB cable when my Airport Express was my "main" base station.
    But now I'm unable, since configuring the Airport Extreme as my main base station and the printer via Cat5e cable, to get the HP3015n recognized via Print & Scan in the Sys Prefs or through the printer window (e.g. when you print a doc via MS Word).
    I read this Apple Support Doc:  "OS X Mountain Lion: Set up an IP printer" (even though I'm using 10.7.5) to see if I could glean some info.
    http://support.apple.com/kb/PH11478?viewlocale=en_US
    What I've done or noted:
    1) removed the old p3015n listing from that I had configured via USB in case something needs to be reset
    2) selected the 3015n printer (via the + sign) and tried to add software drivers for it.  I select the 3015n printer as the one listed "nearby" printer (and I wonder if that printer is coming up because it was previously configured on my network or if this is a "fresh" "sighting" by my network?  When I do attempt to download software for it, Apple at first reports that the software is avail but after what seems to be an attempted download, that it can't be installed.
    3) I note that the HP printer address (which I gleaned form the printer's LCD screen) is 10.0.1.9
    4) The driver appears to be named 3010 even though the printer is 3015.  Previously I had installed the 3010 driver and that is the name by which the printer has previously been recognized.
    5)  I was able to printer out some pages on the printer via the LCD screen with all kinds of info.  Including an "Embedded Jetdirect page," "Embedded Protocol page," and a "Configuration page."  My understanding from reading a few Apple Support Docs previously is that Jetdirect is among the ways that I can configure the printer.  So maybe that is one way?
    Thanks for your time and insights!

    Most older HP LaserJets must be assigned a new static IP address any time the router changed. Based on the excellent information in this thread and others, I compiled a complete protocol for doing this and in particular when using a newer (2013) Airport Extreme.  My printer is an HP LaserJet 4050N.
    Connect the LaserJet to one of the Airport Extreme's ethernet LAN ports using a Cat5e cable.
    Open the Airport Utility
    Click on the Icon of the base station to confirm the LAN IP address (usually 10.0.1.1).
    Click the Edit button and then the Internet menu to display the Subnet Mask (usually 255.255.240.0).
    Close by clicking Cancel.
    On the LaserJet
    Click the green ‘GO’ button until the display reads ‘Offline’
    Click ‘MENU’ 7 times or until ‘EIO 2 JETDIRECT MENU’ shows
    Press ‘ITEM’ button until ‘CFG NETWORK=NO *’ is displayed
    Press ‘VALUE’ button until value reads ‘YES’
    Press ‘SELECT’
    Press ‘ITEM’ button until ‘CFG TCP/IP=NO*’ is displayed
    Press ‘VALUE’ button until value reads ‘YES’
    Press ‘SELECT’
    Press ‘ITEM’ button until ‘BOOTP=NO’ is displayed (or press ‘VALUE’ button until value reads ‘NO’ and then press ‘SELECT’)
    Press ‘ITEM’ button until
    ‘IP BYTE 1=XXX’ is displayed and where I have put ‘XXX’ using the ‘VALUE’ button enter the first number of the ‘IP’ address displayed in ‘Airport Utility’ (usually 10).
    Repeat this procedure for ‘BYTE 2, 3 AND 4’ by using entering a value each time using the ‘VALUE’ button and then pressing ‘SELECT’ before finally moving onto the next ‘IP BYTE’ value using the ‘ITEM’ button.
    After all of the ‘IP’ values have been entered pressing the ‘ITEM’ button will display ‘SM BYTE 1=XXX’ – this is the ‘Subnet Mask’ value. Follow the same process as for the ‘IP’ address and enter the values given in the ‘Ethernet’ pane in ‘Network’ under ‘System Preferences’.
    After entering the final ‘Subnet Mask (SM)’ value (BYTE 4) press ‘SELECT’ and finally press the green ‘GO’ button.
    Open System Preferences and click on "Print & Scan".
    Click on the ‘+’ tab on the left of the ‘Printers’ Pane.
    Click on the ‘IP’ tab.
    From the drop down 'Protocol' menu select 'Line Printer Daemon'.
    In the Address field enter the ‘IP’ values that you entered in the printer except change the last digit (usually 1) to 100 (usually 10.0.1.100).  (The base station can manage more than 100 IP values and this ensures the first 99 other assigned IPs will not conflict.)
    In the 'Print Using' menu choose a Driver/Model (if an appropriate one is not set automatically).
    Click ‘Add’.
    Close the 'Print & Scan' window.
    The Printer name will appear as the IP address you assigned in the 'Printer' pull down menu in the Print window of your applications. Select it to print to that printer.

  • HP Laserjet 4100n Print Problem

    Just installed SL and I'm unable to get my HP Laserjet 4100n to print. Has anyone out there encountered this? Any solutions?
    Thanks

    Marco,
    Can you describe the problem with a bit more detail? More likely then not what you are currently running into is the fact that AppleTalk has been removed on Snow Leopard. There are plenty of threads here describing what to do. But if you post back your specific problems I may be able to point you in the right direction.
    Just trying to help.
    Andrew

  • Connecting HP LaserJet P1102w printer to wireless network

    I have been trying to connect my HP LaserJet P1102w printer to my wireless network for a couple days now. I put the disk in and follow the instructions. When I get to the part about plugging in the USB to the desktop computer and turning on the printer, and it says the USB isn't connected when it is (the printer is on). I don't know what to do.

    Hi @tripleaaz ,
    I can help you with setting up the printer over the wireless network.
    Make sure the printer is connected directly to a wall outlet and the USB cable is connected directly to one of the back USB ports on the computer.
    The USB cable shouldn't be longer then 6 feet.
    Is the cable a 2.0 or 3.0 cable? How to determine whether a USB 3.0 device is operating at SuperSpeed?
    Is the USB port on the computer 2.0 or 3.0?
    Follow these steps in this document to get to the device manager to check for any printer entries.
    How do I get into Windows Device Manager?
    Then click on Identifying problems in Windows Device Manager.
    In the list click on Universal Serial Bus controllers and look for USB mass storage device and USB printing support, (make sure any other printers are turned off or disconnected) right click and uninstall it. If you have any others with exclamation mark or other devices in the list, delete them also.
    Let me know what it showed in the device manager.
    Then click on Action, across the top of the window and scan for new hardware.
    If the printer wasn't listed at all in the Device Manager, try another USB port on the computer and another USB cable.
    Restart the computer and the printer also to see if the printer will be detected.
    If the printer still isn't recognized, if you have another computer, connect the printer to it to see if it is recognized.
    Just to rule out a USB port on the computer, USB cable or hardware issue with the USB port on the printer.
    What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
    Let me know how that goes and what the results were.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • [Solved]Cannot connect to Windows Share printer over network.

    I'm having trouble connecting to a windows printer via Samba/CUPS.
    I've loaded the lp module, but I don't know if I need to load the USB or Parallel ports modules, or both or neither, since this is a network print.
    My organization has provided some basic instructions for Mac users. Working off of those, I have a setup with the device URI reading
    DeviceURI smb://ksong8:(password)@ucmprint.ucmerced.edu/ucmglobal?waitjob=false
    For some reason, the printer reports that it cannot connect to the CIFS share, even though it should be configured correctly.
    Even more curiously, I'm able to connect to the share manually with
    smbclient //ucmprint.ucmerced.edu/ucmglobal -U ksong8
    and then entering my password.
    Am I missing something terribly obvious here? I have a sample of logs in debug mode, but they looked okay to me (as well as very verbose), so I won't put them here. I have attached my /etc/cups/printers.conf.
    # Printer configuration file for CUPS v1.5.2
    # Written by cupsd on 2012-04-02 23:06
    # DO NOT EDIT THIS FILE WHEN CUPSD IS RUNNING
    <Printer UCMGlobal>
    UUID urn:uuid:56cf696f-e7a6-3859-49ea-fc990df764e9
    AuthInfoRequired username,password
    Info UC Merced Global Print Spool
    Location Kolligian Library
    MakeModel Generic PostScript Printer
    DeviceURI smb://ksong8:(password)@ucmprint.ucmerced.edu/ucmglobal?waitjob=false
    State Idle
    StateTime 1333433102
    Type 8400972
    Accepting Yes
    Shared No
    JobSheets none none
    QuotaPeriod 0
    PageLimit 0
    KLimit 0
    OpPolicy default
    ErrorPolicy stop-printer
    </Printer>
    EDIT: Added myself to sys (somehow missed that on the installation) and did some futzing around with the GUI tools. Got some interesting results, but I need to confirm that they work.
    Last edited by chipbuster (2012-04-04 04:06:04)

    Solved.
    As it turns out, either CUPS or Samba does not like having special characters in the password inside of /etc/cups/printers.conf. They should be replaced with "%" and the appropriate ASCII hex code for the symbol.

  • Iphone 4 cannot connect to my hp printer

    Hello there!
    I got an Iphone 4 that I used to connect with my Hp Printer. Problem started when I moved home I need to change my wireless connection. I already check my wireless and I can print as usual with my PC and Mac, but not with my Iphone. Any ideas??
    thanks a lot

    Try going to settings, wifi, click on the arrow to the right of your wifi network name, click forget this network, Turn off wifi,  go back out of settings, reset your phone by holding the home and off button down until the apple symbol comes up. Then go back into wifi turn it on and resign back into your wifi with your password if it has one.

  • My macbook air cannot connect to my canon printer

    i need help! i have tried all day to connect my canon mp560 printer to my macbook. it keeps saying the network is not working. the printer is on and connected to the internet and so is my macbook. not sure what the problem is. I have reset the router, reset the printer and reset my macbook. nothing works!

    Solve printing problems

  • Windows Cannot Connect to Canon MP530 Printer via AEBSn

    OK, here's my setup, and my problem:
    1. Mac mini, Windows Vista PC, Windows XP PC all connected to an AEBSn via Ethernet.
    2. Bonjour for Windows installed on both PCs.
    3. Ministack w/built-in powered USB2.0 Hub & Internal HDD connected to AEBSn's USB port.
    3. External HDD in USB 2.0 enclosure attached to Ministack via USB port.
    4. Canon MP530 Printer connected to Ministack via USB port.
    I can read and write to the Minstack's internal HDD and the other External HDD from any computer on the network, no problem. I can print to the printer from the Macintosh. But I CANNOT print from the Windows PC.
    I can, allegedly, see the printer from the Windows machines and add it via Bonjour. I have also tried to add it via the method listed at iFelix's website (i.e. adding a printer by creating a new TCP/IP printer port). But nothing works.
    Here is what happens: everything "appears" to work and the printer shows up on the Windows machines and in fact quite often once it is set up I can print a test page. However, once I try to use the machine later on, after the initial set-up it never works, this has happened now over about 15-20 cycles of installing, uninstalling, and re-installing the printer.
    What I notice happens by looking at the Windows printer queue when i send a document to the printer in Windows is the following:
    1. Sometimes the print dialog will simply say something like "Checking printer status" and just freeze there and nothing prints.
    2. Sometimes it will add the document to the queue and then immediately delete it and nothing prints.
    3. Quite often it will simply say something like "Printer is not responding" or "Printer is offline" and the print job just sits in the queue and nothing prints.
    4. Sometimes, and I am not joking, the document will print out minutes later, inexplicably, once ten minutes later after the computer was turned off!
    This is maddening and I would love a solution, even if that solution is ditch the Canon and buy "insert printer name" or "known working printer", because at this point I just need to print from the network with some consistency. I can print from any computer if the Canon is directly connected, but that is a horrible process of plugging and unplugging USB cables, and this is SUPPOSED to work.
    Also, I would note that I am not adverse to using a switch with the printer, and would prefer an auto switch if anyone knows one that is know to work with PCs and Mac. I would prefer one that did not take an Ethernet port (like the new Belkin one) as I need all three of them for wired connections.
    Any help greatly appreciated as I have been battling this problem for many days now with no help, and the Apple Geniuses at my local store could not provide a solution or even recommend a printer that was known to work with Windows via the AEBSn.

    Thanks, Arimaris!
    Appreciate the response!
    Your first link should be: http://www.ifelix.co.uk/tech/8013.html
    That is the link for the compatibility list for the NEWER AEBSn, the one you provided is for the older base station. I've seen this list before and the problem is that most of the printers are older there, and hard to find, and there is no certainty that if you do buy that older printer it will workk as the disclaimer on the article reads: "Please also note that due to changes in firmware and software upgrades some printers which are in this list may no longer in fact be compatible."
    I would love to see an OFFICIAL lost from Apple about which printers are KNOWN to work with the AEBSn via USB, but I am thinking they might not do that so as not to anger their partners who cannot seem to make their printers function properly via Windows.
    I've also tried the method mentioned in your second link, many times, and it does not work for me, either consistently or reliably. I've gotten the printer to work that way (creating a new printer port via TCP/IP w/ AEBS IP addy) maybe once or twice, usually right after I set it up, and then immediately after the test print, or after a restart, it stops working. I've also had it not work after set-up. I've also experienced the "It doesn't work, walk away, and then it prints 15 mins later" syndrome, with this approach. Also, it is a pain to later delete this new TCP/IP port and try again.
    Something has got to give, someone has got to know the answer to this problem. I valiantly tried to get answers from the "experts" and "geniuses" at MacWorld this month, to no avail. Sorry you are experiencing the same, I feel your pain.

  • Cannot connect to google cloud print

    We recently bought a MF8580cdw and installed it wireless, very easy.  Scanner works great.  We are mostly Mac but I want to use my Chrome book to print.  When I try to enable Google print in the remote UI and hit Register I get message "Failed to acquire information for registration".  I see in the enable area Install CA Certificate.  When I check CA certificates there appears to be 5 pre installed.  I have checked the e-manual and don't find this error listed.  Checked on line and didn't seem to get a good hit.  
    Update 24 hrs later.  I Found that the SSL connection check box was not checked.  After checking this the printer registered fine and it is now printing from my Chrome Book.  I did not see any reference to make sure that SSL was enabled.  sSmple fix but hard to find.

    This may or may not help some, but should help others...
    I was able to register cloud print successfully last week, then today it presented an error that it couldn't connect to the server.  After de-registering and then re-registering, I received the "failed to acquire information for registration" error.
    After quite a few failures, I thought the outbound IP filters I set up may have been the issue, so I disabled it.  After a few more failures, I decided to power cycle the printer (switch off, wait until all lights shut off, switch on), and this allowed for the weblink to be generated in order to register the printer with cloud print.
    It should also be mentioned SSL needs to be set and generated for the printer (Admin login - Network Settings - TCP/IP Settings - SSL Settings).  I assume this is so that all information sent to the printer while printing over the internet is encrypted with SSL.
    Steps
    1. De-register cloud print if previously registered.
    2. Turn off, then back on, Cloud Print via the Remote UI (Login as Admin, navigate to Network Settings - Cloud Print Settings)
    3. Navigate to Network Settings - TCP/IP Settings - SSL Settngs and register the SSL cert for the MF8280cw (if not already done)
    4. Power Cycle Printer via the On/Off Switch
    5. Log into Remote UI as Admin
    6. Navigate to Network Settings - Cloud Print Settings and attempt registration again
    If that fails, and you have IP Filtering for IPv4 on (IPv6 should be on and set to reject, unless you utilize IPv6 in your network; this is for security reasons), set it to off temporarily, power cycle printer, and attempt registration again.
    Please be aware, this is not a problem on Google's end and is an issue with the settings on the printer.  If you can't find the setting causing the issue, and/or business support cannot help you narrow down the issue, backup your settings via the Remote UI (both for the printer, as well as information from the Address Book), and reset the printer settings to factory default.  This will solve the issue, albeit you will have to manually figure out afterwards, through trial and error, what setting it was that caused the issue since restoring your printer settings is likely to cause the issue to re-occur until you narrow down the problem setting(s).

  • Mac cannot connect to Canon MF4800 Printer

    I recently purchased a 13" MacBook Pro and attempted to print on a Canon MF4800 printer.  The Mac recognizes the wireless printer and then printing progress is saying printer not responding. The below is the details on the printer.
    CanonMF4800:
      Status:          Idle
      Print Server:          Local
      Driver Version:          10.1.0
      Default:          Yes
      Shared:          No
      URI:          dnssd://CanonMF4800._pdl-datastream._tcp.local./?bidi
      PPD:          Canon MF4800 Series
      PPD File Version:          10.1.0
      PostScript Version:          (3010.000) 550
    (3010.000) 651
      CUPS Version:          1.6.2 (cups-327.7)
      Scanning support:          No
      Printer Commands:          none
      CUPS filters:
    capdftopdl:
      Path:          /Library/Printers/Canon/CUPS_MF_Printer/Bins/capdftopdl
      Permissions:          rwxr-xr-x
      Fax support:          No
      PDEs:
    BasicSettingsPDE.plugin:
      Sandbox compliant:          Yes

    The queue information is corrrect for the v10.1.0 driver, so not sure what is causing your symptom.
    To rule out a network issue, I suggest you connect the MF48xx to the USB port on the MBPro, create a new print queue and see if this prints. If it has the same result then at least it rules out it being a network issue and something to do with the UFR2 driver.
    For this new MBPro, did you migrate data from another Mac? And was this previous Mac printing okay to the same MF48xx series via the wireless network?

  • I cannot connect my Brother wireless printer to my MAC

    I have a MAC iOS10.9 and I have a Brother wireless printer.  When I go into printers and scanners, it does not recognize any printers.  When I press the + sign to add a printer, a blank page appears with lines and I cannot write into it.  The printer does recognize my wireless network, but my MAC does not recognize the printer.  I have downloaded the Brother drivers, tried install the disc that came with the printer, but nothing works.  My router is fine and current.  I just changed internet providers yesterday and all my apple products work, but the printer is not working.  It did work with my old wireless network.  thank you

    iOS refers to iPad, iPod Touch, and iPhone operating systems.
    Classic refers to the operating systems on Macs 2001 and earlier.
    Mac OS X refers to the operating systems on Macs starting in 2001.
    MacBooks run Mac OS X, Windows, and Linux.
    I've asked this post be moved, but due to the Thanksgiving weekend, it may take awhile to be moved to the correct forum, which is Mavericks, Mac OS X 10.9.

  • Cannot Connect Printer Driver

    In our Network Connect HP Laserjet 1320 printer to windows 7 proffesional computer.Some Users can print documents and sometimes cannot pinting.when we connect to the printer these messeges are arise.but some computers can print.I want to know what is the issue and what is the soulution for this??? Please reply me

    Hello SHONAR, and welcome to the HP Forums, I hope you enjoy your experience!
    I see you are having issues using your printer.  I would like to help with that today.
    I would recommend downloading and running the HP Print and Scan Doctor. 
    I would love to try and help you further, but I do need a little information on your printer first. I am linking an few HP Support document below that will show you how to find your product number. With this information, we can provide you with accurate information.
    How Do I Find My Model Number or Product Number?
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • I cannot connect my printer.  The nearby option does not come up on screen.

    I cannot connect my hp photsmart printer.  The "Nearby" option does not come up on the screen and it won't respond when I type in the name.  The computer's wireless is working as well as the wireless on the printer. 

    Hi Icullinan,
    Welcome to the Support Communities!
    The article below may be able to help you with this.  Click on the link below for more information:
    OS X: Printer and scanner software available for download
    http://support.apple.com/kb/HT3669
    Apple delivers third-party software for scanners and printers using Software Update. To set up your printer or scanner, just connect it to your Mac. If software is needed and available, OS X automatically downloads and installs it.
    This article is a comprehensive list of currently supported printer and scanner models and associated software provided by third-party vendors as of 23 January 2014.
    OS X Mavericks: Set up a printer
    http://support.apple.com/kb/PH14143
    OS X: Connecting a Wi-Fi printer to your Wi-Fi networkhttp://support.apple.com/kb/ht3500
    Cheers,
    - Judy

Maybe you are looking for