Cannot connect iphone to itunes since updating to 8.1

cannot connect to itunes since updating to 8.1

Hello allen219,
I understand that your iPhone 5 is not recognized by iTunes. The following article may help to resolve your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M.

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Cannot Connect to the iTunes Store (UPDATED)

I know there are many threads on this forum about the topic of not being able to connect to the iTunes store, so I'm sorry for posting another one. I've read many of the threads, but I'm either very confused by them, the circumstances are different than mine, or I've already tried the solutions offered (and they failed). Here is my situation:
About 4 days ago, my Internet connection went down. I figured this out when I couldn't connect to the iTunes store. I quickly fixed my Internet problem. One of the cords in the monitor or external power outlet (I don't remember) had to be plugged into the router. I did so and my Internet connection worked. However, iTunes didn't work. I still couldn't connect to the iTunes store. It said "iTunes could not connect to the iTunes store. Your network connection timed out. Make sure your network settings are correct and your network connection is active, then try again."
I have restarted and reopened iTunes. I have also used the support tips at this website: http://support.apple.com/kb/TS1368. I have turned off/configured my Windows Firewall. I have turned off my pop-up blocker. I have flushed my DNS settings. My Internet works. The checkboxes for Use SSL 3.0 and Use TLS 1.0 are checked.
I believe I have iTunes 7. Help is greatly appreciated. Also- I am not super tech-savvy so simple instructions would be great. Thanks!

I had a similar problem, but this email from Apple helped to solve it.
Good luck!!
Dear Michael,
Thank you for the information you've included. I have information for your
system that should have you connected, and able to retain a stable connection
for downloading.
There are two web domains and two executable applications the iTunes Store uses.
If blocked or in conflict with other software, this causes information traveling
between the iTunes application on your system to lose communication with the
iTunes Store on the Internet. Here are a few examples of software that can cause
this:
* Virus Scanners
* Web accelerators
* Ad filters or pop-up blockers
* Firewalls
If you have installed any of this software, then you can consult the Help or
documentation for this software. It is more likely, however, that you will need
to contact your Internet Service Provider and/or computer manufacturer for
information on what software they have installed. They can tell you whether or
not they pre-install any of this software, and should be able to assist you in
configuration. When you're ready to configure, be sure to close both iTunes and
QuickTime.
Pop-up blockers, ad filters and privacy services oftentimes block the two web
domains used by the iTunes Store. These two domains will need to be configured
as "Trusted Domains" or as "Allowed Cookies:"
phobos.apple.com
phobos.apple.com.edgesuite.net
Virus Scanners and Firewalls will often allow the main iTunes.exe application
access to the Internet, but often block the iTunesHelper.exe application used by
the iTunes Store. You will want to allow these two program full access to the
Internet:
iTunes.exe
iTunesHelper.exe
NOTE: Your Windows Firewall is currently set to "Off." When your system’s
default firewall has been disabled, it has most likely been disabled by
third-part security software that replaces this firewall with its own version.
Be sure to focus on configuring the third-party firewall for both applications.
If you find that your firewall can block or allow your network's connection
ports directly, then be sure to allow all three of these TCP ports used by the
iTunes Store:
Name: Hypertext Transfer Protocol (HTTP)
Port Number: 80
Name: Secure Sockets Layer (SSL, or "HTTPS")
Port Number: 443
Name: Digital Audio Access Protocol (DAAP)
Port Number: 3689
You should be able to create and maintain a connection to the iTunes Store at
this point. Simply restart your system and, once it has started up, open iTunes
and test various actions on the iTunes Store. You should be able to sign in and
download purchases without error.
If, after troubleshooting, you still cannot connect and maintain a connection to
the iTunes Store, then you will need to call our AppleCare technical support
team. A representative will be able to tell you about Apple's complimentary and
fee-based support options and can help you determine which option might be most
helpful in this case. To find the appropriate phone number, please visit:
http://www.apple.com/support/contact/phone_contacts.html
I hope this information is helpful in getting you to gain access to the iTunes
Store.

My iphone 4 will no longer connect to my Itunes since 7.1.1 update itunes has latest update as well followed help which involved using mobile device properties no good re installed itunes still same problem iphone is showing up on pc as connected

my iphone 4 will no longer connect to my Itunes since 7.1.1 update, itunes has latest update as well followed help which involved using mobile device properties no good re installed itunes still same problem iphone is showing up on pc as connected but itunes unable to see it
any Ideas cheers

Try holding the power and home button untill the apple symbol appears and let it reboot, if that does not work Try a DFU restore https://discussions.apple.com/thread/5269891

Iphone 4 Cannot Connect To The Itunes Store

Ok, I've tried each and every solution from changing the brightrness to fully restoring my iphone to dancing around it with some incense burning while chanting ancient Tibetian mantras and still each and every time I try to update my apps or download a new app from my phone I get the "Cannot connect to the Itunes Store" error message. This has all been since the last ios update and it's frustrating as ****. The itunes store works fine on my ipod touch, my sons ipod touch but not my phone. Please fix this or at least give us a clue how to do it.
A frustrated iphone lover.
Paul

You didn't answer my first question.
Are you trying to update using your iPhone or computer's iTunes?
Do this steps
Settings > General > Reset > Reset All Settings
Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears)
Settings > General > Reset > Reset All Settings again
By the way, we are all users here like you trying to help and we are not from Apple.

HT5457 When Open passbook in my iPhone 4S and tapped on the App Store it says cannot connect to apple iTunes Store. What am I doing wrong?

I updated my iPhone 4S with the new iOs 6. It was successfully installed, but when I open passbook app and tapped App Store I get this message saying cannot connect to apple iTunes Store . What did I do wrong?

Try connecting to your Mac or PC and using iTunes to sync your iPhone. Disconnect your iPhone after syncing, make sure in Settings>iTunes&AppStore you have your Apple ID and password entered, and launch App Store and sign in. It should work now, but do not sign out from App Store. There seems to be a bug that prevents us from signing in again after signing out.

I get a message that my ipad and iphone cannot connect to the iTunes store. I have tried to sync books to my iPad and iphone and i get the message that I cannot connect to the iTunes store and thus cannot sync a book to my books app. Why?

I get a message that my ipad 2 and iphone 5 cannot connect to the itunes store when I try to sync a book to my book app. Although, when I click "store" both are able to access the itunes store. Why is this? Also I tried to open a book that was synced and a message that I did not have enough memory to load this book popped up--when I know that I have well over 40gb of memory left in my ipad and over 16gb left in my iphone. The message that I cannot connect to the itunes store is strange that it offers no option and I have to hit OK to get out and use my ipad or iphone.

Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and changing the date to a few months (or maybe a year or two) in the future and then re-trying

How can i solve "Cannot connect to the iTune Store" issue on my iPhone?

Hi,
Frequently i'm getting alert message (Cannot Connect to the iTune Store) while use my valid Credential on iPhone 4 (even Itunes application) Setting-> iTunes & App Stores->. but same credential accepted other iPhones too why not in my iPhone 4. same way others Apple ID wouldn't accept in my iPhone 4. how can i solve this problem? please suggest me.
Thanks in Advance,
Suresh Balakrishnan.

Take a look at these instructions:
http://www.digitaltrends.com/mobile/how-to-make-ringtones-for-iphone/

How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store

How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store

See thes previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

Cannot connect to the itunes store following update of itunes

Have just updated my itunes on my Windows 7 (64 bit) computer. Now I cannot connect to the itunes store. Have checked firewall settings, all OK. My daughters computer (also windows 7 64 bit) is still working OK, but HAS NOT got the latest version of itunes updated. Have other people had this problem with the latest update? There are no error messages. Just hangs there for a while then apple logo appears at the top with a blank screen. The black tool bar is also devoid of options.
Has anyone managed to work out why and how to fix this?

I had to use an additional command:
netsh winsock reset catalog
[hit enter]
netsh int ip reset reset.log
[hit enter]
Reboot.
My iTunes can now connect to the store. Hope that helps someone.

I've downloaded the ios7 to my iphone but it didn't verify so I connected my iphone to itunes and updated it .. it's now stuck half way through saying 'updating iphone software' it's been like that for 40 mins .. should I be worried?

I've downloaded the ios7 software to my iphone but it didn't let me install it over air so I connected my iphone to itunes and updated it .. it's now stuck half way through saying 'updating iphone software' it's been like that for 40 mins .. should I be worried?

I imagine a ton of people are attempting to activate after the update, and the server is getting overloaded. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.

All of my apple sets (iphone, ipad and computer) cannot connect the app store since yesterday, what's wrong with the app store?

All of my apple sets (iphone, ipad and computer) cannot connect the app store since yesterday, what's wrong with the app store? do you know? or do you have have the same experience?

I still have access. Must be your phone or your internet connection.

My iphone 5S is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and updating it to the new software, and backing it up but it keeps saying unknown error 4005, Also when I first tried backing up my

My iphone 5S is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and updating it to the new software, and backing it up but it keeps saying unknown error 4005, Also when I first tried backing up my phone on my computer it would begin the processes then half way through it would say IPHONE has been disconnected, now it won't recognize it or anything. what can i do? This is a brand new phone!!!

Hello jraff21,
I was able to locate a support article for the error you mentioned. The following steps may help you get your device back to working order:
iOS: Restore errors 4005, 4013, and 4014 - Apple Support
You may see one of these messages if the device unexpectedly disconnects during the update or restore or iTunes couldn't tell the device to go to the restore state.
The iPhone [device name] could not be restored. An unknown error occurred (4005).
The iPhone [device name] could not be restored. An unknown error occurred (4013).
The iPhone [device name] could not be restored. An unknown error occurred (4014).
Try these steps to resolve the issue:
Install the latest version of iTunes.
Restart your computer.
Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
Restore using another USB cable.
Learn more about updating OS X.
Learn more about updating Windows.
Restore your device on another computer.
If you continue to see error 4005, 4013, or 4014 when you restore your device,contact Apple for support.
Learn more about other update and restore errors.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

TS1702 I can't update my applications. Always appeared cannot connect to the iTunes store

I can't update my applications. Always appeared cannot connect to the iTunes store

I had the same issue all i had to do was go into settings > general > cellular > itunes > ON then go back to the first settings > iTunes & App Stores > Use Cellular Data > ON
i had 5 days of trying to fix this with no help from apple, i also dont have wifi at home, but found if i went out could use wifi to access itunes, so went home and played with my phone and YAY FINALLY FIXED!
Hope this helps everyone and maybe apple will let everyone know that after the update some phones automaticly switch cellular use off, i tried everything from changing the date forward to factory restoring my phone none of which fixed it
GOODLUCK!

Cannot connect to the iTunes Store from my home network since I upgraded to ios 6

I own an iPad 2 and recently upgraded to ios 6. Since then, I cannot connect to the iTunes store from my home network. I can navigate any other site and access any other application. I can even reach the iTunes store through My Personal Hotspot and through my office network.
Has anyone experienced something similar? My network carrier is Telmex and I know for sure, they block port 25. Any guess on whether there could be a setting impeding connection?
Help!!!

Hi Nickey,
If you are having difficulty connecting to the iTunes store from your PC there are a number of things you can try to get connected again. Details are available in this article -
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
I see you have already checked to make sure your system and other software is up to date, but there are plenty of ways to continue from there.
Thanks for using Apple Support Communities.
Best,
Brett L

Help! my iphone 4 was stucked or cannot recognize by my itunes after updating to 4.3.5? how i can open it again, it seems stucked with an itunes icon and usb on my iphone screen

help! my iphone 4 was stucked or cannot recognize by my itunes after updating to 4.3.5? how i can open it again, it seems stucked with an itunes icon and usb on my iphone screen.
pls help me recognize my iphone4 to itunes and bring back my iphone 4 the way it was before. THANKS!

Hi my iphone 4 is also having the same problem of hanging with the same screen reflected. itunes keep suggesting me to do a restore setting but it fails to restore after running half way. Have u solved your problem ardy..? Hw can i / we do about it...?

Cannot connect iphone to itunes since updating to 8.1

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