Cannot Connect iPod to Itunes or Computer

When i connect my ipod through the usb port, nothing comes up on itunes or my computer to say it is connected and i can begin synching my music. Any help?

Hey there,
Have you attempted Apple's 5 Rs? If not, go through each one of the those and see if that helps. If not, try putting your iPod into Disk Mode. More information on the 5 Rs and putting your iPod into Disk Mode can be found with the links below. Hope this helps.
http://support.apple.com/kb/HT1363
http://www.apple.com/support/ipod/five_rs/
B-rock

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Cannot connect ipod to itunes as it has been disabled for 22,000,000 minutes

I cannot seem to complete step 5 from the link given when an ipod has been locked out for 22, 000, 000 minutes. Itunes will not automatically recognize my device.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Cannot connect ipod to itunes!!

I've not long bought a laptop and i've just downloaded itunes on to it. I used my ipod before on my other computer and it worked fine. I plugged my ipod in and it worked for about 3 minutes it synced it to this laptop but then it just disappeared tried connecting it again and it wouldn't work! I've looked on the discussion pages to find a solution alot have been said that toshiba laptop don't work with ipod so i followed all the instructions i could to get it working and still no look! i'm running out of ideas now, please help been trying to work it for hours now, never had a problem on my other computer!

You should ask this question in the "[f-800]" forum - this forum is for feedback on this website.

Cannot connect Ipod to Itunes, error messages

I just unpacked my brand new Ipod Touch 16 Gb, in version 1.1.2.
I have the most serious problems to get a reliable connection to ITunes. In 1 case out of 20 it works, but usually I get a couple of error messages:
a) itunes could not connect to Iphone because error while reading from device
b) Itunes could not connect to Iphone because unknown error 0xE8000001.
after 2 hours I managed to upgrade to version 1.1.3., managed to sync a few songs, but now connections are impossible, with above error messages.
Please help.
Patrick

have you tried unplugging all usb devices, including any usb hubs? Plug ipod directly into usb 2 port and try again.

For Anyone Having Problems Connecting Ipod to Itunes/My Computer

I have just spent all day trying to get my new Ipod Nano sync'd.
Just attempted unplugging my Printer and other devices so that only my mouse was left. I plugged my Ipod in and it worked. So basically I don't think it likes my printer being plugged in at the same time as it.
Worth a go for anyone pulling their hair out like I was.

"She also told me that if that didn't work, that I should get a PCI card with USB 2.0. They have a list of recommended brands (tend to work with iPods?) here, so I ran to a local store and picked up a SIIG brand card (this exact model), and it works great."
So, because of a fault of Apple, YOU had to buy more stuff for your computer to make THEIR product work? Id see about trying to get Apple to foot the bill of that. I would have told the tech support gal, to tell her superiors to stick their Nano where it wont play again. Why is Apple not aknowledging this problem? Ive been loyal to Ipods since the old shuffle hit the shelves. It served me well until this year when it fell outta my pocket and sat through a weekend of ice and snow on our driveway. I have half a mind to return this bugged up mess and ebay me a new (well old) shuffle. This is rediculas! At least I got some songs on it once, its not completely useless...yet... I am NOT buying new USB ports for my computer when every single USB device I have works just darn fine in the ones I have on my computer now.

How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store

How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store

See thes previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

TS1368 Itunes is making my computer run high i cannot connect ot hte itunes store and itunes is frozen and will not do anything. Any suggestions? Thanks!

Itunes is running high and I cannot connect ot the itunes store. Itunes is useless right now. Computer is not infected with anything. Problem is itunes related not third party plug-ins. help please. Thanks!

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Cannot sync ipod with itunes after setting up new computer with newest version of itunes

Cannot sync ipod with itunes after setting up on new computer, only songs which tansferred were songs bought on new computer after set up, tried to sync songs and it deleted old songs from ipod. How can I get them back on ipod?? They are showing in music library on itunes still.

If the iPod database gets corrupted, it will add files to "Other" instead of where they really belong.
Restoring the iPod will erase this database and recreate it.
And if I do this, won't I just have the same issue when my iPod is re-updated to the most recent version again?
No, it shouldn't. This is why you Restore the iPod. It erases the corrupt database.

Iphone 4 Cannot Connect To The Itunes Store

Ok, I've tried each and every solution from changing the brightrness to fully restoring my iphone to dancing around it with some incense burning while chanting ancient Tibetian mantras and still each and every time I try to update my apps or download a new app from my phone I get the "Cannot connect to the Itunes Store" error message. This has all been since the last ios update and it's frustrating as ****. The itunes store works fine on my ipod touch, my sons ipod touch but not my phone. Please fix this or at least give us a clue how to do it.
A frustrated iphone lover.
Paul

You didn't answer my first question.
Are you trying to update using your iPhone or computer's iTunes?
Do this steps
Settings > General > Reset > Reset All Settings
Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears)
Settings > General > Reset > Reset All Settings again
By the way, we are all users here like you trying to help and we are not from Apple.

Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store (iTunes could not connect to the store. An unknown error occurred (0x80096004))?

Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store. An error message appears and either says "iTunes could not connect to the store. An unknown error occurred (0x80096004). Make sure your network connection is active and try again" or "iTunes could not connect to the store.Make sure your network connection is active and try again." Despite the fact that my network connection is working quite fine, this problem still persists. I can say that my connection is fine because I can surf the internet and furthermore, I used to connect to the iTunes store just before this incident happened which started from April 17, 2014 and persists until today. I tried to solve the problem by following the troubleshoot procedures given in the support section of this site but it really did not solve the problem. I believe that others are experiencing this situation as well very similar to mine when it comes to the time of occurrence as I have read in the discussions in this site. Even though we have different network connections, operating systems and other specifications, we still experience the same problem, so is there really a problem with our computers or is it with the iTunes? And by the way, my computer works under Windows XP. Thanks a lot. God bless.

Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2

Cannot connect to the itunes store following update of itunes

Have just updated my itunes on my Windows 7 (64 bit) computer. Now I cannot connect to the itunes store. Have checked firewall settings, all OK. My daughters computer (also windows 7 64 bit) is still working OK, but HAS NOT got the latest version of itunes updated. Have other people had this problem with the latest update? There are no error messages. Just hangs there for a while then apple logo appears at the top with a blank screen. The black tool bar is also devoid of options.
Has anyone managed to work out why and how to fix this?

I had to use an additional command:
netsh winsock reset catalog
[hit enter]
netsh int ip reset reset.log
[hit enter]
Reboot.
My iTunes can now connect to the store. Hope that helps someone.

Connect Ipod to Itunes Message

My ipod's battery died on me while I was on vacation about 3 days ago. At the time I had no means of charging it, but when I returned home I attempted to charge it on my PS3 (I have done this many times and it usually works fine). When I turned my ipod on it displayed the 'connect ipod to itunes' message (a usb plug with an arrow pointing at the itunes symbol). However, I can't connect my ipod to itunes because it is locked. I can't enter my passcode on my ipod because it is frozen on the 'connect ipod to itunes' screen. This has happened to me once before but I didn't have a passcode for my ipod at the time, so I was able to access it on itunes and fix whatever was wrong. Any suggestions?

you need to force recovery mode on the ipod and then restore it.
that screen means the ipod found something wrong with itself and you need to restore anyways
when the ipod is not connected to the computer, hold down the sleep/wake button and slide to power off.
once the ipod is off, hold down the home button and do not let it go!
plug the ipod into the computer and open itunes. you should get a message stating itunes has detected an ipod in recovery mode.
once you see that let go of the home button, click ok on the message then click restore in itunes.

HT4363 I just purchased an Apple TV MD199LL/A, got it connected to my internet. I can go to Youtube and watch videos. I'm able to access Netflix. All seems well except I cannot connect to my iTunes account. I have gone through the list - home sharing

I just purchased an Apple TV MD199LL/A, got it connected to my internet. I can go to Youtube and watch videos. I'm able to access Netflix. All seems well except I cannot connect to my iTunes account. I have gone through the list - home sharing is set correctly on both iTunes and my Apple TV. The userid is correct on both.
Message "Loading prodrigu's library" and then "Could not connect to prodrigu's library".
I had this same problem when I installed the REMOTE application on my ipad. Everything on the list was affirmative, but had the same problem not being able to connect to my iTunes.
What is missing? Is there a firewall setting that could be causing this?

I don't mean to be facetious but sometimes the simplest things are overlooked. To connect to your library you have to have the computer where the iTunes library is located running and with iTunes open. It also needs to be on the same network. My network is dual band and works with either stream but a friend of mine does not. He has to set the computer and the Apple TV to the same band. Hope this helps.

TS3297 Cannot connect to the itunes store.

I get "unknown error occurred (0x80092013). Tried firewall and proxy settings, nothing is working. This is frustrating. None of the troubleshooting is working for me...All I want to do is connect to the Itunes store from my desktop. Also, I can connect to the store on the other desktops and ipads in the house, just not this computer. And last but not least, is it possible to "manually manage songs" for your Iphone with multiple computers?
Please Help!
Thanks.

I'm having the same problem. iOS, Network & iTunes are up to date and working fine. But the Apps update just says "Cannot connect to the iTunes Store". I've tried everything I can think of, but still no go. I've not done iPhone support before. How do we get Apple to address the problem?
Randy

I get a message that my ipad and iphone cannot connect to the iTunes store. I have tried to sync books to my iPad and iphone and i get the message that I cannot connect to the iTunes store and thus cannot sync a book to my books app. Why?

I get a message that my ipad 2 and iphone 5 cannot connect to the itunes store when I try to sync a book to my book app. Although, when I click "store" both are able to access the itunes store. Why is this? Also I tried to open a book that was synced and a message that I did not have enough memory to load this book popped up--when I know that I have well over 40gb of memory left in my ipad and over 16gb left in my iphone. The message that I cannot connect to the itunes store is strange that it offers no option and I have to hit OK to get out and use my ipad or iphone.

Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and changing the date to a few months (or maybe a year or two) in the future and then re-trying

Cannot Connect iPod to Itunes or Computer

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