Cannot connect itunes store

New iphone 5, but I cannot get any apps.  Error message comes up "Cannot connect to itunes store"  I tried switching the date as mentioned in previous post. Does anyone have a suggestion?  Thanks...

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Similar Messages

  • Iam getting an error cannot connect itunes store

    i cant connect itunes in my iphone 4s..iam getting an error "cannot connect itunes store".i can able to use app store in my phone..iam using wifi connection..whats the problem with my phone..i disabled restrictions in settings..but still i cant access itunes store.

    Try this:
    Open up multitasking by pressing the home button twice.
    A band of apps should appear at the bottom.
    Then tap and hold the iTunes app. Close it with the red x and then reopen.

  • Cannot connect iTunes store in my ipad2

    I have problem cannot connect iTunes store in my iPad..please help me.

    Close All Open Apps... Sign Out of your Account...  Perform a Reset... Try again...
    Reset
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • Help! I cannot connect Itunes store after my ipad 1 use ios5! Does anyone have a similar problem?

    help! I cannot connect Itunes store after my ipad 1 use ios5! Does anyone have a similar problem?

    Same :(
    Do you have any problem with apps? I can download or update apps without problem. Also no problem with podcasts, but no music, no video or movie: cannot connect to iTunes Store :(

  • TS1368 cannot connect itune store after update ios 6

    cannot connect itune store after update ios 6

    Hello Dannard Lee,
    It sounds like you aren't able to connect to the iTunes Store, or update your device to iOS 8. I would use the troubleshooting from the following article to help troubleshoot the issue, and it seems to be they may be related to one another:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • "Ipad cannot connect itunes store"

    My ipad2 cannot connect itunes store for about 1 week even signed out and reset network setting and also date and time setting,what should i do?

    Hi Mahshid1989!
    Here is an article for you about troubleshooting this issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • IPhone4 say 'cannot connect itunes store' when downloading updates

    I have tried updating my apps, it enter the password which it accepts, the apps then show the loading bars on the bottom of the icons, about 5 secs later i get a pop up notification saying 'cannot connect to iTunes store'.
    I have tried updating via iTunes on my Macbook Pro too, it says 76 app updates available. However, when i click update 76 apps it then says 'No updates are available, to check for updates with another Apple ID please sign in with that Apple ID.
    I know the apps are related to the ID i am signed in as becasue i right click them and go to 'get info' and they are associated with the account im signed in as.
    This is very frustrating!! Any help appreciated!

    Here's Apple's knowledge base article on this subject.  Hope it helps.
    http://support.apple.com/kb/TS1368

  • Cannot Connect itunes store on my new ipad

    Hi I have recently purchased a new ipad 4g. I can access to app store however i cannot access to the itunes store since i have purchases. Do you have any idea?

    HI..
    Try this support article KorayC >  Can't connect to the iTunes Store

  • Why I cannot connect iTunes Store in the COC?

    I cannot purchase items in the game COC, it show me that I cannot connect to iTunes Store. How to fix it?

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can’t connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • When i run itunes in iphone 5 - it show "cannot connect iTunes store "

    when i run iTunes and Music in our new iphone 5 - it show same message "Cannot connenct to iTunes Store".
    pls help us.

    Here's Apple's knowledge base article on this subject.  Hope it helps.
    http://support.apple.com/kb/TS1368

  • TS1368 Cannot connect Itunes Store

    Actually, this problems also happens when your Time and Date is not right. To solve this, just go "Settings" ==> "Date & Time" and set on "Set Automatically"

    Can't connect to iTunes, and there's about 200 threads about the same issue, clearly it's an Apple issue.
    Microsoft Windows 7 x64 Enterprise Edition Service Pack 1 (Build 7601)
    To Be Filled By O.E.M. To Be Filled By O.E.M.
    iTunes 11.0.2.26
    QuickTime not available
    FairPlay 2.3.31
    Apple Application Support 2.3.3
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.1.0.13
    Apple Mobile Device Driver not found.
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 00E2B4C00C634E30
    Current user is an administrator.
    The current local date and time is 2013-04-14 20:22:15.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Advanced Micro Devices, Inc., ATI Radeon HD 5700 Series
    ATI Technologies Inc., ATI Radeon HD 4250
    NVIDIA, NVIDIA GeForce GTX 660 Ti
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 11.0.2.26 (x64) is currently running.
    iTunesHelper 11.0.2.26 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {02F68406-7E12-434D-95D4-4413FDAD574D}
    Description:          Realtek PCIe GBE Family Controller #2
    IP Address:          192.168.0.109
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.0.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.0.1
    Lease Obtained:          Sat Apr 13 04:34:52 2013
    Lease Expires:          Sat Apr 13 04:34:51 2013
    DNS Servers:          192.168.0.1
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Basic connection to the store failed.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    The network connection timed out.
    Last successful iTunes Store access was 2013-03-04 02:29:34.

  • I cannot connect itune store or App Store

    whyyyyyyyyyyy  i have not jailbreak,,, i wait 12 hour for connect

    Asssuming that you can connect to the internet try a couple of basic things.
    Restart your iPad by holding down on the sleep button until the red slider appears and then slide to shut off. Then press the sleep button again and wait for the Apple logo to appear - let go of the button.
    Reset your iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple logo appears - ignore the red slider - let go of the buttons.
    See if you can connect to either or both now.

  • Cannot access itunes store? network connection?

    Out of nowhere I cannot access itunes store due to error message "itunes could not connect to itunes store. The network connection timed out."
    New ipod touch has been recently added for a total of 2 devices. Itunes store has worked perfectly last three days. Help!
    Message was edited by: eornom4

    HI EVERYONE!!!
    I have a new Nano, and for the past few days I have no been able to connect to the iTunes sztore. The message on the screen says I have to check my network connections and try again. Last successful sign in was 18th Dec.
    Any help or tips much appreciated
    Thanks

  • I can connect to all my Iphone applications, however I cannot to Itune store from my Iphne. A message saying: you cannot connect to Istore, your connection appears off, pops up. Help please

    I can connect to all my Iphone applications, however I cannot to Itune store from my Iphne. A message saying: you cannot connect to Istore, your connection appears off, pops up. Help please

    Hey joshuafromisr,
    If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    or here:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Best,
    David

  • HT204266 Cannot access itunes store from itunes - says to check internet connection.  I have internet connection.  I've unistalled ALL itunes files and associated files, and reinstalled?

    Cannot access itunes store from itunes - says to check internet connection.  I have internet connection.  I've unistalled ALL itunes files and associated files, and reinstalled?

    Try this:
    1. Settings>General>Date & Time>Turn off set automatically
    2. Set date one year ahead
    3. Go back to iTunes and try again.
    4. You will get the same error.
    5. Go back to settings general date and time and turn back on 'set automatically'
    Try connecting to iTune Store again.

Maybe you are looking for