Cannot connect itunes to redeem card ?

cannot connect to itunes when have gift card
have input all relevant answers but to no avail

Bytemobile, Inc.
BMI over [MSAFD Tcpip [TCP/IP]]
A Big Thank You, B Noir!!
The above was my conflict, as noted in support text, conflict came from a cellular program (my ATT Communication Manager software).

Similar Messages

  • My 4 Gen with IOS 4.2.1 cannot connect iTune and I want to upgrade IOS.

    My 4 Gen with IOS 4.2.1 cannot connect iTune and I want to upgrade IOS.
    Q1) What's wrong with my touch that iTunes cannot detect it? What should I do?
    Q2) Is there any method to upgrade IOS without connect to iTunes?

    Have you lokked here. Do not omit the Addition Information paragraph if you have OSX 10.6
    iOS: Device not recognized in iTunes for Mac OS X
    Does it charge?

  • I am having trouble logging into itunes and redeeming cards on itunes. I enter the redeem code or go to log in and when i enter my password i get stuck in a loop. It keeps asking me for my password. Help...

    I get caught in a loop when trying to log into my account in iTunes and redeeming cards. When i enter my password i get stuck in a loop where i kept getting asked for it over and over again. The weird thing is intermittently - maybe after 20 or 30 times it lets me redeem/in. But then it has the same problem again... I tried chat and it kept dropping out. Any help would be very welcome.

    Ok, time to report the issue here:
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • Iam getting an error cannot connect itunes store

    i cant connect itunes in my iphone 4s..iam getting an error "cannot connect itunes store".i can able to use app store in my phone..iam using wifi connection..whats the problem with my phone..i disabled restrictions in settings..but still i cant access itunes store.

    Try this:
    Open up multitasking by pressing the home button twice.
    A band of apps should appear at the bottom.
    Then tap and hold the iTunes app. Close it with the red x and then reopen.

  • Cannot connect iTunes store in my ipad2

    I have problem cannot connect iTunes store in my iPad..please help me.

    Close All Open Apps... Sign Out of your Account...  Perform a Reset... Try again...
    Reset
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • I cannot purchase game point it show cannot connected iTunes but is purchase app other no problem. What should I do

    I cannot purchase game point and other game it show popup cannot connected iTunes.
    but I purchase app and game other no problem
    What should I do.
    Thank you

    Hi Kidland,
    Welcome to the Support Communities!
    I'm sorry to hear you are having issues purchasing a game on your iPad.
    The first thing I would suggest is to log out of your iTunes Store account on your iPad.
    Then restart the device and log in again.
    Settings > iTunes & App Stores > Tap on your Apple ID account > tap Sign Out
    iOS: Changing the signed-in iTunes Store Apple ID account
    If the above did not resolve your issue, follow the troubleshooting steps in the article below.
    The link includes the complete details and screenshots, but I've highlighted a few points for you:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    - Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
    - Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
    - Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
    - Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
    - Try resetting (turning off and then on again) your Wi-Fi router
    - If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connectionsoriOS: Troubleshooting Wi-Fi networks and connections.
    I hope this information helps ....
    Have a great day!
    - Judy

  • Help! I cannot connect Itunes store after my ipad 1 use ios5! Does anyone have a similar problem?

    help! I cannot connect Itunes store after my ipad 1 use ios5! Does anyone have a similar problem?

    Same :(
    Do you have any problem with apps? I can download or update apps without problem. Also no problem with podcasts, but no music, no video or movie: cannot connect to iTunes Store :(

  • TS1368 cannot connect itune store after update ios 6

    cannot connect itune store after update ios 6

    Hello Dannard Lee,
    It sounds like you aren't able to connect to the iTunes Store, or update your device to iOS 8. I would use the troubleshooting from the following article to help troubleshoot the issue, and it seems to be they may be related to one another:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • "Ipad cannot connect itunes store"

    My ipad2 cannot connect itunes store for about 1 week even signed out and reset network setting and also date and time setting,what should i do?

    Hi Mahshid1989!
    Here is an article for you about troubleshooting this issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • TS1368 Cannot connect iTunes

    Can anyone help me because I sign out the apple ID that I'm using and I want to sign in new apple iD when I'm signing in it says cannot connect to iTunes store. So i tried to put back the old apple id but still not connecting.Even my app store not working same response cannot connect.. Pls help me

    Windows iTunes?
    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes, Sync and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • IPhone4 say 'cannot connect itunes store' when downloading updates

    I have tried updating my apps, it enter the password which it accepts, the apps then show the loading bars on the bottom of the icons, about 5 secs later i get a pop up notification saying 'cannot connect to iTunes store'.
    I have tried updating via iTunes on my Macbook Pro too, it says 76 app updates available. However, when i click update 76 apps it then says 'No updates are available, to check for updates with another Apple ID please sign in with that Apple ID.
    I know the apps are related to the ID i am signed in as becasue i right click them and go to 'get info' and they are associated with the account im signed in as.
    This is very frustrating!! Any help appreciated!

    Here's Apple's knowledge base article on this subject.  Hope it helps.
    http://support.apple.com/kb/TS1368

  • Cannot connect itunes store

    New iphone 5, but I cannot get any apps.  Error message comes up "Cannot connect to itunes store"  I tried switching the date as mentioned in previous post. Does anyone have a suggestion?  Thanks...

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Cannot connect iTunes

    When I click into iTunes on my new iPad, a message showing "Cannot connect to iTunes store" appear. This is not about internet connection problem. I can go into one of the three submenu in the iTunes, either Podcast, iTunes U or Download and download stuff there. What happened?
    Also, I know that itunes on iPad should show "Music, Video, Podcasts, iTunes U and download"...but mine on the new iPad only have "Podcasts, iTunes U and download", why?

    1) What exactly would I check on the router to make sure it's open it iTMS for MY computer? I know I said I'm an "advanced user" but you got me on that one, lol!
    That would depend on the router. I know that some routers with firewalls control the ports individually by internal IP address, but without knowing your model of router, I don't know if that applies in your case (and I might well not know even if you told me the model; I'm only familar with a couple). If your router has a firewall and it can be shut off completely, you might give that a try as a test.
    2) I'll try uninstall and reinstall again. I've never done the registry entry check, so just search for "itunes" and stuff like that and delete?
    iTunes and QuickTime, yes. CCCleaner (freeware) might help.
    3) Is there any benefit to doing the entire re-install while in the msconfig "startup" mode, i.e. with everything else turned off?
    That I can't say, not having done it. Sorry; perhaps someone else will have an opinion about that.

  • I cannot connect iTunes on ipad, it just states cancel or retry?

    I cannot connect to iTunes on iPad just states not connected and states cancel or retry?

    That suggests that the installer is getting damaged during the download.
    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • Cannot connect iTunes from iOS 6

    When I loaded the "Purchased" page of App store by my apple ID "[email protected]" from IOS6 of iPad mini, the system prompted "cannot connect to iTunes " after loading for very long time (over 10 mins) or closed back to home suddenly.
    Also, i tried to load the purchased items from IOS6 of ipad2 by my apple ID and the App was suddenly closed.
    But the I can retrieve my purchased items from IOS5 of iPad 2 by my apple ID.
    Pls check my apple ID with the relationship of IOS.

    https://discussions.apple.com/thread/3958048?start=0&tstart=0
    Had same issue this fixed it for me

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