Cannot connect lumia 1020 to PC

Hi, I just bought the lumia 1020 and have been trying to connect it to my windows 7 professional PC. Unlike a similar problem that involves a yellow warning sign on the portable device icon, in my case the portable device icon itself never shows up in the device manager and yet although it is connected to the PC using the usb cable that came with it, it does manage to charge either way.
I've already tried installing windows phone app on my PC, as well as turned off the phone and switched it back on (same for the PC) but to no avail. Would greatly appreciate any help on the matter.

Tx for the quick reply, unfortunately i tried it and it didn't work. I'm also noticing that although the charing icon appears when plugged in, the battery still continues to drain. I tried my previous nokia N900's USB cable and the problem remains the same, so I can rule out any cable issues. Then again I'm not entirely sure if the two issues are connected, so I don't know if there's anything else worth trying out before calling it a software fault.

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Hi, melvinang. Have you tried connecting another compatible headphone on your phone to see if it will work? If so, you may try using the Windows Phone Recovery Tool. The link is applicable regardless of your location. We look forward to your reply.
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Cannot update my nokia lumia 1020 fully...

Hello all,
I have contacted Nokia recently and all they suggest is a factory reset,but firstly the only computer I have is a WINXP computer(which is not supported for backup) and secondly,I don't want to spend hours(If I could backup) reloading stuff back on the phone for an update issue!
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I have two phones on my account,BOTH are the same exact phone models,which are Nokia Lumia 1020's.
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Hi, Sequenzzer. Welcome to our community. We completely understand where you're coming from. Can you try visiting this link: Nokia Lumia 1020 - Lumia system apps are missing and try the fixes listed? Let us know the outcome.

Lumia 820 cannot connect to PC via Bluetooth

Hi there. I have recently bought a new Lumia 820, which is a great phone, except that I cannot connect the Lumia to my PC (win 7) via Bluetooth. I have been using phones with bluetooth for a long time, so this is not my first time. I can see my pc in the list, but when i click "connect", the phone is connected to the pc for like one second and then the connection breaks up. Transfering a single file by clicking "send" and then "bluetooth" is no problem, but the connecting directly between the pc and the phone via bluetooth instead of usb cable is no success. Can anybody help me out here please? Thank you!
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A continuous data connection is not supported. In all fairness it's kind of like trying to fill a tank using a thimble.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

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I just fixed it. For anyone also looking for the solution this post from the windows phone forum helped me:
(link to post: http://answers.microsoft.com/en-us/winphone/forum/wp7-sync/cannot-connect-nokia-lumia-800-to-zune/e1...
So first of all: remove the certificate following these steps
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Nokia Lumia 920 cannot connect to PC "USB not reco...

Hi,
Sorry for sending you a private message but i dont know who else to recur to.
I've a Lumia 920 that is not on warranty any more. (Bought on internet).
I'm from Portugal and the phone came directly from Switzerland.
I cannot connect to my PC. I've tried everything from usb cable, diferrent PC's, different Windows Softwares, even Android Tablet and nothing.
Then I went to my town Nokia Care Store and they tried it did not work also with them. They ended saying to me that they could not solve my problem.
Then I tried with a friend that have an Lumia 920 connecting my L920 to his computer and one more time it did not work.
Finally I talk to private mobile technician that had a new usb internal cable and changed it for me. Also did not work.
I really dont know if the problem is L920 motherboard or any software problem that just dont let me connect to the PC.
I always get the message "USB DEVICE NOT RECOGNIZED".
My only issue is this one because all the rest works perfectly. Even USB charging.
Please help.
Thank you in advance.
Jose Anica

Hi,
A Nokia phone which was intended for sale in any country of the European Union plus Iceland, Norway, Switzerland or Turkey would be covered for two years by the European Limited Warranty which is valid in all of those countries. When you visited Nokia Care, did they check your IMEI against our systems to verify the warranty status of your phone?
If this or any post answers your question, please remember to help others by pressing the 'Accept as solution' button.

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I cannot connect to Nokia Account from my lumia 920. I have done a reset which allowed account details set up but although I can get to the sign in page that is as far as it goes. I can however connect via the website from this phone. does anyone have a simple solution.

Me too facing same problem.Can anyone plz help me.

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Zune worked in the past.
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Found this, followed it to the letter, no help.
http://answers.microsoft.com/en-us/winphone/forum/wp7-sync/connection-error-cant-connect-to-your-pho...
This is just unbelievable.

Is it possible to sync Lumia 1020 with Windows Con...

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    paulheu wrote:
    Not an option
    If you do not want to use the cloud or an online acount for anything Windows Phone is not for you
That I begin to understand. I don't care much about what brand, but for my work I do care about a very good phone camera with xenon flash and a good associated PC application where I can copy and paste strings to and from SMS messages (among other things). So it seems I have to look elsewhere.
Too bad. Nokia 808 was a perfect thing for this purpose, but unfortunately it was never marketed in my geographical location. Now things only gets worse.
    paulheu wrote:
    actually IMO no modern day Smartphone OS would be really.
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    paulheu wrote:
    If you feel this way you should actually not be on the internet anyway.
No really. I'm on internet since 1995 when only meteorological clouds were in existence and I didin't encounter any problem browsing the internet then because of that. In 2004 the software that accompanied my Motorola E398 was able to do both address book sync and handle SMS messages just pure and simple, via cable or BT. Then my Nokia N73 and later Nokia N8 were able to do same things through Ovi/Nokia Suite, still directly, including contact pictures sync if on Windows Vista or later.
Today (2015 already) I've been told that things have evolved, so I can no longer exchange some trivial information between two devices located near to each other, but instead I have to use thousands of miles distances, to have an account somewhere, to be logged in, etc., only to transfer something between myself and myself, actually the same something as yesterday.
Frankly I'm glad to hear that this internet is not for me.
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Cristi

Lumia 1020 speakerphone problem

Hi,
Really enjoying my Lumia 1020 but have one problem with it. When I'm on a call and switch to speakerphone, the other person cannot hear me.
I don't have Bluetooth or any other device connected to the phone when doing this.
I have read that this might be a hardware issue?
Thanks
Heb.

Welcome to the world of Nokia Lumia and Windows Phone 8.
Nokia have a habit of "ignoring" known issues (i.e., pretending they don't exist) and then resolving the issue quietly on a software update. They did this with HERE Drive + where early editions of 8 on Lumia 820 and 920 couldn't get a GPS fix when navigating.
There is a definite issue with the hands-free mic which is well highlighted by users on this thread. Hundred of posts appear about this mic issue on 925 and 1020 phones specifically. This issue started with the latest version of Black, and continues unabated. Nokia are swapping hardware where appropriate, but ultimately it is a genuine software issue.
I have tried all the fixes suggested on multiple sites (some have had success by changing Speech Language to another version, for example English (United States), but in reality it's a matter of waiting until the next software release. It is such a pity given how good these phones are (ex iPhone user, and I am on my 3rd Lumia. I've had the 920, 925 and recently got the 1020). I believe that 8.1 will change the game, and so I am going to keep tolerating Nokia's approach for the time being as I can't bear IOS and the small-screen offerings from Apple currently.

WP 8.1 Nokia Lumia 1020 Freeze

My Lumia 1020 with WP 81. is freezing at least once a month. Each time this has happened is during night when the phone is connected to the charger. But if it is the time (night), or the charger, or the combination, causing the trouble I do not know. It may be pure random. I have to press Vol. down & On button for 10 seconds to make the phone live again. My network provider is OneCall (Norway).
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Hi, Rasmus_R. Let's try to resolve that. You're currently using the Lumia Cyan on your phone, right? Did you download any apps prior to this? How long do you usually charge it? Are you using the charger that came in the sales package? You may also check which apps are running background tasks and block the ones you do not need. This can be done by going to Settings > battery saver and swipe to usage > show apps that can run in the background. For your next concern about the Alarm app, check if there's an update available from the Settings > swipe left, applications > store > check for updates. Rebooting your phone just to refresh its system may also help.
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Cannot connect lumia 1020 to PC

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