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Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

Similar Messages

I have several ipod nanos. i can sync one, but since i connected the ipad 2 I am getting an error on two of them, it says cannot sync, error 13019. the loaded songs show on the computer (on the ipods), but not when the ipod is plugged off the usb

i have several ipod nanos. i can sync one, but since i connected the ipad 2 I am getting an error on two of them, it says cannot sync, error 13019. the loaded songs show on the computer (on the ipods), but not when the ipod is plugged off the usb. Any answers? please

You can sync your iPod with multiple computers, but what can be synced is very limited. See this article for more details.
http://support.apple.com/kb/ht1202
B-rock

When I try to connect to App Store,I get an error message stating "cannot connect to iTunes Store. I show 3 bars on wifi connection

When I try to connect to App Store, I receive an error message stating, "cannot connect to iTunes Store. I show 3 bars on my wifi connection? Can someone help...why if I tap App store, does a iTune error message display?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.

Hi...i cannot connect to my imessage it always show a message says network error even though i have a network..please help..tnx..

Hi...i cannot connect to my imessage it always show a message says network error even though i have a network..please help..tnx..
[email protected]

Both parties must be connected to wifi to use FaceTime (and you must have FaceTime turned on in Settings>Facetime). If you're phone shows 3G at the top when it's on, you're not connect to wifi; you'll have to solve that problem first.

ICloud says it cannot connect me to the server

I have lost the phone numbers in my contacts on my iphone 4S. I figured that using iCloud from my PC I would be able to recover them. When I try to sign in to iCloud from my PC, I get a message saying that it cannot connect me to the server. I can tell that my iCloud password on my phone is not correct but when I correct it, it reverts back to the old one. I can't figure out how to save it,and its the only thing I can see that might be preventing me access. I downloaded the latest version of iOS to see if that would help and it didn't. Any ideas?

I'm getting the same thing. I JUST bought mine too...
I was immediately sold once I played with it at the Apple Store but they forget to warn you there's a lot of setting up.
I'm tempted to go to an Apple store and tell them, I just wanna walk into my local coffee shop and be able to use their free wifi... what are the steps I need to take?
With my laptop all I have to do is turn on the airport and then I'm on the internet... with the iPod Touch seems like you have to go through **** and back - I started doing research on troubleshooting with iPod Touch, even called a person at the Apple store and then I see all these posts of routers, IP addresses, DCHP, reset settings and it's REALLY REALLY confusing for someone who's not that computer savvy - I thought Apple was user friendly. I really hope it's not that hard.
If you find results, please let me know. I've gone cross eyed from reading too much about this somewhat simple yet extremely complicated device.

Ios7 "Cannot Connect to iTunes Store". When I try clicking on the "Terms and Conditions" in iCloud, it first says "Cannot Connect" and then the following mes

Hi, I have upgraded my iphone 4s to ios7 and now when I am trying to login to app store, it says "Cannot Connect to iTunes Store". When I try clicking on the "Terms and Conditions" in iCloud, it first says "Cannot Connect" and then the following message: "Verification Failed: the certificate for this server is invalid. you might be connecting to server that is pretending to be setup.icloud.com, which could put your confidential information at risk". My wifi is working properly as I have accessed websites from safari. I reset my network settings too and even reset my password. But none of these get my iphone working.

I'm having the same problem with the iTunes Store...it much be down :(

TS1368 My mac cannot connect with iTunes the message that appears is "the item you've requested is not urgently available in the u.k store" although I am already connected to my u.k account

My mac cannot connect with iTunes the message that appears is "the item you've requested is not urgently available in the u.k store" although I am already connected to my u.k account

well if it helps any, it's just not in the UK. We here across the pond are having the same error message. I'm so attempted to take this iPad back to the store. This is CRAAAAAAAZZZY

I recently dropped my ipod in water and i placed it into rice for 3 days. Then when i try and connect it to the computer it shows the no battery screen with just the lightning bolt. and when i try to restore it the screen flashes then resest

Then when i try and connect it to the computer it shows the no battery screen with just the lightning bolt. and when i try to restore it the screen flashes then resest to the no battery screen and i get error 1602. Do you know what is wrong with it? do you think its just the battery cause i can replace that for cheap or do you think the circuts are fried?

No. It sounds like the water destroyed the component inside the iPod.
About your only choice now it to take it to Apple and pay for a replacement.
Allan

I upddated my I Pad and installed I Cloud now I connect find the I Pod feature, I download books from the library when I connect it to the computer it shows the book in the I Pad but I cannot find where to open it

I updated my I Pad now I cannot see the I Pod Icon that is where the books I download from the library where before. I also noticed that I Pod Icon disappeared from my I Phone. When I connect my I Pad to the computer it shows the book there, but I cannot figure out how to access it.

There is a OneClickdigital ereader available in the App Store. Download that to your iPod to read pdfs and books from the library. And you might need to download the OneClickdigital eaudio player to listen to audiobooks from the library. Once both are downloaded sync you iPod again to transfer them.

TS1398 Cannot connect to Wi-Fi although it shows up in the Network list

I have suddenly not been able to connect to a Wi-Fi service despite following the suggestions on the Apple support page. Am traveling out of home country with an International phone plan. In the past I have been able to connect to Wi-Fi no problem. Thanks for any ideas out there.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Ipod nano 6th gen askinh for resore every time i connect and after the restore not showing the sysnced song on ipod

i have a ipod nano 6th gen, few days back when i tried to add few songs through iTunes it gave me error that it "can't connect to ipod . restore it" so i did and after that i synced al the songs and it showed that my my empty ipod has been up few GB's. after i disconnected , i could not see any song on the ipod . when it connected back the ipod the got same error about restore. i dont know what to do now , please help.

Hello Singhindia,
It sounds like you restored your iPod Nano when iTunes prompted you and it appears to sync. When you disconnect it and look at the content, the songs arent there, and when you plug it back into iTunes you get the same message again. I would recommend these troubleshooting sections from the following article to help isolate the issue to hardware or software:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Verify that iTunes is installed and updated
Restart the computer
Verify that Apple Mobile Device Support is installed
Verify the device's USB connection
Verify that the Apple Mobile Device Service and iPod service are both running
Verify that the Apple Mobile Device Driver is installed
Remove and reinstall iTunes
If the issue continues, gathering iPod Diagnostics may be helpful for you or for support personnel in identifying the issue.
Additional Information
Certain phone connectivity software from vendors such as Samsung, Nokia, Bora, Novatel, and Sony may also cause this issue. If you have such software on your computer:
Uninstall your Samsung, Nokia, Bora, Novatel, or Sony phone connectivity software and test. Contact the manufacturer of this software for assistance in doing this.
Remove iTunes and all related Apple software by following this article (for Windows XP), or this article (for Windows Vista and Windows 7).
After reinstalling iTunes, test the iPod nano.
If you still need your phone connectivity software that was removed, reinstall this software and test your iPod nano to ensure it still functions with iTunes. Contact the vendor of your phone connectivity software if the issue returns.
While the error message is different than you are seeing, the troubleshooting is relevant for you.
Thank you for using Apple Support Communities.
All the best,
Sterling

Whenever i want to use the store i get a message sorry cannot connect you to the store?

whenever i want to get connected to the store i get a message sorry we cannot connect you try again later? **** frustrating

Try the suggestions here: Can't connect to the iTunes Store

Network recognises SIM card and modem, but still cannot connect. but the

I have a Huawei E 220 modem. After downloading a duff Vodafone update, I lost my connection and even with fresh software could never quite get the modem to connect, even though it was speaking to the network. I´ve changed to another provider Telefonica Movistar in Spain (who own O2 in the rest of Europe), and this shows in the program window that I have 3G connection, a good signal, the Sim card is recognised, and that I am registered. However when I ask it to connect, it gives to error messages, the first of which is that it has not been possible to start the "Tool" and the next asking me to check the connection and start again. Unlike the Vodafone program there are no obvious windows allowing you to alter phone numbers or security codes (in fact there don´t seem to be any).
Has anyone any idea what has gone wrong? I´ve deinstalled the and reinstalled both programs a number of times. Everything works fine until I click to connect to the internet.
All I can think of is that there is something left somewhere from the duff program, but I have no idea where to look for it.

Thanks for the reply.
I went through all the settings in Internet Connect including preferences with the Vodafone set up, and they were eventually all correct, even though for some reason the number of asterisks in the coded sections seems to bear no relation to how many characters you entered . The modem was connecting to the network, went to "authenticating", and then could not "negotiate" a connection.
In the new system with Telefonica, i can´t work out if it connects to Internet Connect, or is entirely self contained. I think the latter, as there are no settings in the Internet Connection which refer to it (Actually I had wiped every setting I could find before installing in case old Vodafone settings might be causing the problem). As it is, the blue light flashes, indicating a high Speed connection and the Movistar pane shows a good connection, that the card is "registrado" which I think means connected, but it then fails at the authentication point, just like Vodafone. As I understand the error messages, which are in Spanish, it then seems to think that the modem is not correctly installed and asks me to check the connections again. The preferences window for this Movistar program does not give you the option of entering phone numbers or passwords, other than the Sim card code which you get on any mobile phone and which is not network relevant.
other than that and choosing what service you want from it and the connection sppeds which are set to mobile internet and automatic respectively, the movistar set up doesn´t give away any options.
it seems to me that there is some simple software setting problem that remains from the duff program, but I just can´t work out where it might be. The first time I tried to solve a mobile modem program problem (which eventually was solved by downloading a later version of the mobile software), i ended up losing one of the core OSX prgrams, which I assumed was a part of the mobile modem set-up, and I don´t want to do that again. One of the weaknesses of the Apple support and problem solving system is that it does rather depend on you having internet access. When access is actuallay the problem and you have to go out to internet cafes and find solutions using cranky windows machines and internet expolorer which doesn´t seem to work seamlessly with Apple pages, it really gets to be longwinded drag.

Cannot connect using Accessing the Router's Web-Based

I'm trying to update firmware, I have done all the step to access the router's web-based.. I connected DSL to the Ethernet port on the router, from the router I used another Ethernet cable to connect the router to my laptop.. I can't get an internet connection. The reason why I'm doing the update I have been using WRT54G2 V1 with no problems, all at once I can't connect to the internet using the router. I was told that I need to perform a firmware update.
Thank you for the help

What' s the ip address and the default gateway are you getting on the computer ?
Connect the DSL modem to the Internet port of the router then use port number one on the router to connect the computer.
Click on Start > Run > type CMD hit Enter command promt window will appear on the screen.
In the command promt window tupe "ipconfig" hit Enter. Now you will see the ip address and the default gateway on the screen. Use the default gateway to open the setup page of the router.

I suddenly have problems syncing my itouch. when i connect it to the computer, it shows that i still have all of my songs and playlists. But when i look on my itouch, it says i have no content in the music section. and when i try to sync it, there's error

I wanted to listen to some new music i added to my itouch, but when i looked, it said no content in the music section. So i connected to the computer and opened itunes. My device showed up and everything, my playlists and songs where still there, but my itouch still showed No Content. Then i tried to sync it, and there's always an error popping up, so now i have no idea what to do! I have too many songs to start over again! And the iTunes i am using now was not my original one because my old computer broke so i got a new computer and new iTunes, so this iTunes doesn't have all of my songs. i'm sick and tired of being afraid to update my itouch because it says it won't save my songs so when it updates my songs could be deleted. Could someone please help or tell me how to contact the Apple people?

iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?

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