Cannot connect SAP Business One with iPad

Hey all,
I am new to SAP Business One. And i am exploring SAP Business One Mobile Applicaiton for iPad.
I've tried to follow the step to set up my both SAP Business One and iPad but failed.
The message "Connecting to server" keep loading and after few minutes show me "Tje request timed out (-1001)"
So am I did something wrong? Or miss out something?
Please advice with this problem.
Thank you.
Regards,
Wai Leng

Hey Lisa,
Yes, I've tried what I found in this forum and the Support Portal.
But it's is failed again.
As iPad doesn't really need a mobile phone number, so i just simple key in a number for both SAP B1 and my iPad. Is it any problem?
Another question, I've tested my connection for B1D1, but failed, following is the error message.
com.sap.b1i.adapter.dia.exception.ConnectionFailedException: Connect to Business One failed.
(-107) Unable to connect with the specified username and or password
Anything i miss out?
Thank you.
Regards,
Wai Leng

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