Cannot connect to any gaming services

I son cannot connect to any gaming services on my Wii U or the computer, even when they are connected to the WiFi network. I can, however, connect to the internet, but not any games. Please help

see this link
How do I fix almost all Shockwave and Flash Player issues
While I work on behalf of HP I'm not speaking for HP but trying to provide best effort support.

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    Hi,
    Could you access the answer side.
    Could you see the reports.
    Do one thing, take a back up of NQS config file from <Oracle Location>\instance\instance1\config\obiserver folder\nqsconfig.ini file.
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    http://mkashu.blogspot.com
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    VG

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    Stan,
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    Deva

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    at java.awt.Component.dispatchEventImpl(Component.java, Compiled Code)
    at java.awt.Container.dispatchEventImpl(Container.java, Compiled Code)
    at java.awt.Window.dispatchEventImpl(Window.java, Compiled Code)
    at java.awt.Component.dispatchEvent(Component.java, Compiled Code)
    at java.awt.EventQueue.dispatchEvent(EventQueue.java, Compiled Code)
    at java.awt.EventDispatchThread.pumpOneEventForComponent(EventDispatchThread.java, Compiled Code)
    at java.awt.EventDispatchThread.pumpEventsForComponent(EventDispatchThread.java:95)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:90)
    at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
    java.rmi.UnmarshalException: error unmarshalling return; nested exception is:
    java.io.InvalidClassException: oracle.panama.core.rmi.server.PersistentServiceRmiGen_Stub; Local class not compatible: stream classdesc serialVersionUID=-8127933252554616034 local class serialVersionUID=-2337353562359591603
    java.rmi.UnmarshalException: error unmarshalling return; nested exception is:
    java.io.InvalidClassException: oracle.panama.core.rmi.server.PersistentServiceRmiGen_Stub; Local class not compatible: stream classdesc serialVersionUID=-8127933252554616034 local class serialVersionUID=-2337353562359591603
    java.io.InvalidClassException: oracle.panama.core.rmi.server.PersistentServiceRmiGen_Stub; Local class not compatible: stream classdesc serialVersionUID=-8127933252554616034 local class serialVersionUID=-2337353562359591603
    at java.io.ObjectStreamClass.validateLocalClass(ObjectStreamClass.java:437)
    at java.io.ObjectStreamClass.setClass(ObjectStreamClass.java, Compiled Code)
    at java.io.ObjectInputStream.inputClassDescriptor(ObjectInputStream.java:785)
    at java.io.ObjectInputStream.readObject(ObjectInputStream.java, Compiled Code)
    at java.io.ObjectInputStream.readObject(ObjectInputStream.java, Compiled Code)
    at java.io.ObjectInputStream.inputObject(ObjectInputStream.java:978)
    at java.io.ObjectInputStream.readObject(ObjectInputStream.java, Compiled Code)
    at java.io.ObjectInputStream.readObject(ObjectInputStream.java, Compiled Code)
    at oracle.panama.core.rmi.server.ServerImpl_Stub.getPersistentService(ServerImpl_Stub.java:43)
    at oracle.panama.core.rmi.client.RMIServer.createModelConnection(RMIServer.java:51)
    at oracle.panama.pasm.ConnectAction.connect(ConnectAction.java:184)
    at oracle.panama.pasm.ConnectAction.rmiConnect(ConnectAction.java:178)
    at oracle.panama.pasm.ConnectAction.connect(ConnectAction.java:142)
    at oracle.panama.pasm.ConnectAction.connect(ConnectAction.java:151)
    at oracle.panama.pasm.ConnectAction.connect(ConnectAction.java:151)
    at oracle.panama.pasm.ConnectAction.connect(ConnectAction.java:151)
    at oracle.panama.pasm.ConnectAction.connect(ConnectAction.java:151)
    at oracle.panama.pasm.ConnectAction.connect(ConnectAction.java:151)
    at oracle.panama.pasm.ConnectAction.connect(ConnectAction.java:151)
    at oracle.panama.pasm.ConnectAction.connect(ConnectAction.java:151)
    at oracle.panama.pasm.PASM$1.windowOpened(PASM.java:428)
    at java.awt.AWTEventMulticaster.windowOpened(AWTEventMulticaster.java:280)
    at java.awt.Window.processWindowEvent(Window.java:632)
    at javax.swing.JFrame.processWindowEvent(JFrame.java:182)
    at java.awt.Window.processEvent(Window.java, Compiled Code)
    at java.awt.Component.dispatchEventImpl(Component.java, Compiled Code)
    at java.awt.Container.dispatchEventImpl(Container.java, Compiled Code)
    at java.awt.Window.dispatchEventImpl(Window.java, Compiled Code)
    at java.awt.Component.dispatchEvent(Component.java, Compiled Code)
    at java.awt.EventQueue.dispatchEvent(EventQueue.java, Compiled Code)
    at java.awt.EventDispatchThread.pumpOneEventForComponent(EventDispatchThread.java, Compiled Code)
    at java.awt.EventDispatchThread.pumpEventsForComponent(EventDispatchThread.java:95)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:90)
    at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
    null

    Hi there RavenTW,
    I would recommend taking a look at the troubleshooting steps found in the articles below.
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/ts3367
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    -Griff W.

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