Cannot connect to app store message keeps coming up on my iPad.
Cannot connect to app store message keeps coming up on my iPad. My connection is fine I am just unable to get apps help??
Hi, Claire916,
Okay, thanks for offering those helpful details
it's a brand new iPad;
you did the initial setup via Setup Assistant;
you are getting online via your home wi-fi network
Internet sites appear to be performing as expected;
you restored your "whole ipad"
New questions:
Regarding the last point (restoring your iPad), which option did you choose?
a. Settings > General > Reset All Settings; OR
b. Settings > General > Erase All Content and Settings.
Using the iTunes app on your iPad, are you able to purchase and download a song?
Using the iTunes application on your computer:
are you able to purchase and download a song?
are you able to purchase and install an iPad app?
Finally — for now, at least — let's be sure we've covered all the bases by double-checking that, unlikely as it is, no one has enabled a restriction against Installing Apps on your iPad. Do this by looking in Settings > General > Restrictions.
Please don't become too frustrated with this bug. It is a fixable problem, and it will eventually be fixed for you. Nevertheless, if ever you feel impatient with the pace of help that I or someone else on this thread offers you, remember you can always make an appointment with the highly-trained and knowledgeable folks at your nearest Apple Store's Genius Bar.
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Cannot connect to app store message ? does anyone knows how to fix?
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If it is for you Mac Pro for your iOS Device, start with the article below to troubleshooting access to iTunes Store but to the Mac App Store as well.
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http://support.apple.com/kb/ts1368
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It sounds as though you are having difficulty with your Mac being unable to connect to the Mac App Store. This article has some steps that may help you troubleshoot -
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Note that the title is for the iTunes Store, the steps are still relevant.
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That poor wordpress site has collapsed in exaustion from trying to keep up with the 3mil hits a day
here is a "copied" version with credits for those looking for a solution to an annoying problem Apple should patch. (Yes, I'm aware of the irony of that statement)
July 18, 2012 · by Arthur Lockman · in Apple, Tutorials
After doing a reinstall of Lion a few weeks ago, I found that my computer suddenly would reject every VeriSign certificate that it encountered. Using Chrome, that meant that I couldn’t even access Twitter.com, because it thought that the certificate was wrong. I couldn’t login to the Apple developer portal, I couldn’t authenticate a device with XCode, I couldn’t make a purchase at Apple.com, I couldn’t download updates from the Mac App Store, and I couldn’t login to Mint.com, among other sites. I essentially couldn’t do anything that used a VeriSign certificate for SSL.
What did I do? I called my trusty AppleCare advisor, hoping for an answer. I thought that maybe they could help me figure it out. After getting to senior support, I was told to reinstall Lion, which I did to no avail. My case was then forwarded to the Apple engineering team, with 3 to 5 days to wait until I had an answer. I looked around, through my console logs and through Keychain access, and finally came up with an answer, and a solution to my problems.
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Delete the files /var/db/crls/crlcache.db and /var/db/crls/ocspcache.db. These can be found using Finder’s Go >; Go To Folder menu (Cmd + Shift + G). This resets the cache of accepted certificates in the system. It doesn’t remove them, it just forces the system to rebuild the caches upon restart.
Open Keychain Access (/Applications/Utilities/Keychain Access). Select Certificates in the Category picker on the left side. In the search bar, type in the word Class. Look through that list, and find any certificates that have a blue + symbol over their icon. These are the ones you need to modify.
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Restart your system.
This solution seemed to work just fine for me. All of my certificate problems have been fixed. It must be something with the OSX installer that causes this certificate issue. I’ll file a bug report. Hopefully someone looks into it and fixes the flaw in the OS. And, I hope that this fixed the flaw for you.
Addendum – a note on security:
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Cannot connect to app store on macbook pro
Hi
I click on app store and get this message "cannot connect to app store"
i tried reinstalling 10.6.8 combo and still not working.
Any ideas on how to solve this?If you have anti virus software installed, disable that.
Try turning off the Firewall in System Preferences > Security.
Go to ~/Library/Caches/com.appstore
Move the Cache.db file from the com.appstore folder to the Trash.
Restart your Mac, try the App Store -
Cannot connect to App Store on iPhone 6
I purchased a new iPhone 6 two weeks ago.
Upon turning it on and attempting to download some apps I constantly came upon the error message 'Cannot Connect to App Store'.
There is no connectivity issue in terms of my wifi or 3/4G. Basically I cannot download or update Apps and it is very inconvenient.
I attended the Apple Store 2 days after I purchased the phone but the Genius there updated the phone and eliminated any hardware issues. He said that it was an issue specific to my phone connecting to the Apple Store. He helped me contact Apple to inform them.
Unfortunately the replies I got from Apple were absurd - they completely missed the issue and just fixated on whether I had an internet connection or whether my phone was updated, even though I had said in my question that I had been through all that.
Does anyone have any advice? I would be very grateful as I do not have the time to go in and dispute this with Apple and arrange a new iPhone.
PLEASE do not link me the article below because it is not helpful:
Can't connect to the iTunes Store - Apple Support
Thanks,
LachlanHi mate, I had the exact same problem and just figured it out.
On your phone, go to
Settings>> iCloud, then sign out.
Settings >> Itunes & App Store, then click on your Apple ID username and sign out. Then sign in again.
Try going to the App store again and it should work. Worked for me.
Found another blog that highlighted some issues between iCloud login and App store login causing some kind of conflict.
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Why do I get "Cannot connect to ITunes Store" message on my IPad and IPhone?
Why do I get "Cannot connect to ITunes Store" message on my IPad and IPhone?
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You can report it to them here ....
http://www.apple.com/support/itunes/contact/ -
Hi all, I have upgraded to 10.6.8 Snow leopard on my Mac Pro but still cannot connect to App store. I want to connect to upgrade to Mountain Lion but ony get the message "you are not connected to App store" or "Check your internet connections, error -52". My internet is working OK for everything else.Any advice?
Then I will have to assume a faulty installation.
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Mac OS X 10.6.8 Update Combo v1.1. -
All of my apple sets (iphone, ipad and computer) cannot connect the app store since yesterday, what's wrong with the app store? do you know? or do you have have the same experience?
I still have access. Must be your phone or your internet connection.
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