Cannot connect to app store network connection lost

Just got a new iphone 4, the first day or two was fine, but now I cant search
the app store or itunes. I've reset my settings, I don't know what else to try. HELP!

Hi martysmomma!
I have an article for you with some troubleshooting suggestions that may help you resolve this issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for using the Apple Support Communities. Have a good one!
-Braden

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Cannot Connect to App Store/Trouble Connecting iPod to PC

Im using a iPod 5th generation, been a while now when ever i clicks on App Store it never connects
Im also having trouble with Charging my iPod. When ever I connects it to my computer to sync it or to charge my iPod it pops up saying USB Device Not Recognized, Currently Charges my iPod with a cord and outlet in wall, Got to connect and disconnect it from iPod over and over before it will actually connect and start charging
Got an software Update there thats telling me Unavailable when i try to install, I'm assuming that might be where i cannot connect to App
Any help or advice would be great

Can't connect to the iTunes Store
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Error msgs in app store; network connection could not be made

Anyone else having trouble downloading apps directly from the appstore on your iPhone or iPad?
50% of the apps do not want to download. The msg I will get is that there was a problem and it will be available for download next time I connect to iTunes. And I already paid for it
Connecting to iTunes on my iMac tonight there were updates available for apps, I clicked to download them and again about 50% of the apps will not download. I now get the error msg that that app blah blah blah could not be downloaded because a network connection could not be made. Even iBooks won't download. Others download fine.
The apps I purschased on my iPad or iPhone and that did not download are nowhere to be seen.
Any insight?
cheers,
Christine

Just thought I would add that I did every test the help files suggest, no firewall etc.
Strange thing is that after the majority downloaded I had about 55 apps left that could not be updated because of the network connection that could not be made, I downloaded them manually instead of clicking 'yes please do download them all'.
I still came across a few that gave me the msg that an connection could not be made but when I skipped them and came back later to try again it did download. Took some time but I now have them all up to date.
Now see if I can sync the iPhone and iPad.
I run the latest iTunes 10.4.1 (10) and 10.6.8, have not updated to Lion yet.
cheers,
Christine

Cant purchase or connect to the store ,network connection could not be established .unknown error 50

i went to the itunes store to download a tv show and music and when i tried it said we could not complete your request the network connection could not be established. please try again later.then it says unknown error occured-50

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Trouble connecting to itunes store: network connection

For the past 3 or 4 months i havent been able to connect to the itunes store at all. I have tried all the trouble shooting, uninstalling, re installing, running the test, turning off firewall completely and still nothing... I am not using Norton and use Comcast as an ISP can someone please help me????????
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
EMACHINES T5010
iTunes 8.0.0.35
QuickTime 7.5.5
FairPlay 1.0.15
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.0.25
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number B1703B49B934ACF9
Current user is an administrator.
The current local date and time is 2008-09-18 17:15:21.
iTunes is not running in safe mode.
Video Display Information
Intel(R) 82915G/GV/910GL Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {E17EA027-4AB5-479E-88BF-B03C89500B0C}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 76.30.176.5
Subnet Mask: 255.255.254.0
Default Gateway: 76.30.176.1
DHCP Enabled: Yes
DHCP Server: 68.87.66.18
Lease Obtained: Thu Sep 18 16:14:14 2008
Lease Expires: Mon Sep 22 10:21:24 2008
DNS Servers: 68.87.85.98
68.87.85.98
68.87.69.146
68.87.78.130
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: actsvr.comcastonline.com:8100
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-04-18 19:18:49.
** CD/DVD Drive Tests **
LowerFilters: Cdr4_xp (7.1.0.188),
UpperFilters: Cdralw2k (7.1.0.188), GEARAspiWDM (2.0.7.5),
E: TSSTcorp CD/DVDW TS-H552B, Rev GA04
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4.
Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.
The last failed audio CD burn had error code 4220(0x0000107c). It happened on drive E: TSSTcorp CD/DVDW TS-H552B on CDR media at speed 8X.
** iPod/iPhone Connectivity Tests **
iPodService 8.0.0.35 is currently running.
iTunesHelper 8.0.0.35 is currently running.
Apple Mobile Device service 2.10.31.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B. Device is working properly.
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPod classic running firmware version 1.0.2
Serial Number: 8L742BDEYMV
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.

thank you for the response...i was starting to think i wasnt going to get help... i have had comcast for about a year and a half (hate the service) and itunes worked before...i did try powercycling the modem a few times... unplugged everything... went to work came back and plugged it all back in... nothing!!! i am using a router but have direct connected to the cable box before and still had problems... can you think of anything else?

My App Store not connecting, My App Store not connecting

My app store is not working. It is unable to connect to the service.

Quit the App by opening multi-tasking bar, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.
Relaunch the App and try again.
Restart the device. http://support.apple.com/kb/ht1430
Reset the device. (Same article as above.)
Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.

Can' connect to App Store, Can' connect to App Store

Since the new update I am unable to send messages from my iPad. Messages sent from my iPhone show on the iPad but the ones from the iPad go nowhere.

Check iTunes and see if you have a pending/stalled download e.g. Podcast, Books, Music, Movies or iTune U. Finish off the download and you should be able to update.

ITunes Store Network Connection Issue

Hello,
I have a 80GB Classic ipod I use on my home computer with Windows XP. I opened iTunes last night but could not open the store. This is the message I recieved. (iTunes could not connect to the store network connection was reset). I can open IE and Outlook Express email so I don't have a network issue other then iTunes.Any advice would be greatly appreciated. Thank you!

Weird happenings for me too...Yesterday I couldn't download a free app, and today, none of my app update downloads will download. I just get the progress bar that says "Downloading ___", followed by "Could not purchase ______. The network connection was reset". Frustrating for sure.
Update: Now, I can download some of the apps, but just got an error that says "There was an error in the iTunes Store. Please try again later." Even going directly to the item in the iTunes Store doesn't work. There's definitely something weird going on.
Message was edited by author

Hi, tried to download Amazon, asked to update my security, push continue..screen goes white then error message saying' cannot connect to app store' but I'm already on it!

hi, I'm a novice..be gentle! Tried to download Amazon Free... Asked to update my security I pushed OK...screen went white, then an error message saying ' Cannot connect to App Store', however I am already on it! Pls help!!

Are you trying to download the amazon store app? Does this happen with all apps or just amazon?
Try this
Make sure IOS is updated to latest version
(How to update your iOS device
http://support.apple.com/kb/HT4623)
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings (or for network connection issues 'reset network settings').
(no media or data will be deleted from the device, this will only take a minute).

Cannot connect to app store after downloading mountain lion

cannot connect to app store after installing mountain lion it says there is no network connection when there clearly is i am on the internet now and i had this problem with the bootcamp server i read that in another forum and the answer to remove the auto proxy setting was correct but not for this situation because it is allready unchecked i checked it and tried again still no connection please help .... oh and apple you are beginging to be more like windows/microsoft with all the problems

That poor wordpress site has collapsed in exaustion from trying to keep up with the 3mil hits a day
here is a "copied" version with credits for those looking for a solution to an annoying problem Apple should patch. (Yes, I'm aware of the irony of that statement)
July 18, 2012 · by Arthur Lockman · in Apple, Tutorials
After doing a reinstall of Lion a few weeks ago, I found that my computer suddenly would reject every VeriSign certificate that it encountered. Using Chrome, that meant that I couldn’t even access Twitter.com, because it thought that the certificate was wrong. I couldn’t login to the Apple developer portal, I couldn’t authenticate a device with XCode, I couldn’t make a purchase at Apple.com, I couldn’t download updates from the Mac App Store, and I couldn’t login to Mint.com, among other sites. I essentially couldn’t do anything that used a VeriSign certificate for SSL.
What did I do? I called my trusty AppleCare advisor, hoping for an answer. I thought that maybe they could help me figure it out. After getting to senior support, I was told to reinstall Lion, which I did to no avail. My case was then forwarded to the Apple engineering team, with 3 to 5 days to wait until I had an answer. I looked around, through my console logs and through Keychain access, and finally came up with an answer, and a solution to my problems.
It turned out that my solution was pretty simple. I had to delete a few files and reset one to its default setting.
Delete the files /var/db/crls/crlcache.db and /var/db/crls/ocspcache.db. These can be found using Finder’s Go >; Go To Folder menu (Cmd + Shift + G). This resets the cache of accepted certificates in the system. It doesn’t remove them, it just forces the system to rebuild the caches upon restart.
Open Keychain Access (/Applications/Utilities/Keychain Access). Select Certificates in the Category picker on the left side. In the search bar, type in the word Class. Look through that list, and find any certificates that have a blue + symbol over their icon. These are the ones you need to modify.
Select one that has a blue +, and hit Command + I. Click the disclosure triangle beside the “Trust” list to show the list of permissions. Now, what we need to do is to set this certificate to use the system defaults. However, for some reason, when you select it, it doesn’t save. So what you need to do is this. Under “Trust”, where it says “Secure Sockets Layer (SSL)”, change the dropdown menu to say “No Value Specified”. Then, close the window. It will ask for your administrator permissions. Then, open the info pane for that certificate again. Under “Trust” again, now set the dropdown that says “When using this certificate:” to say “Use System Defaults”. You can then close out of the info pane, and enter your password again. Do this for any of the certificates that have a blue + on their icon. There should only be one or two at most.
Restart your system.
This solution seemed to work just fine for me. All of my certificate problems have been fixed. It must be something with the OSX installer that causes this certificate issue. I’ll file a bug report. Hopefully someone looks into it and fixes the flaw in the OS. And, I hope that this fixed the flaw for you.
Addendum – a note on security:
This procedure won’t affect the security of your Mac. I’ve had some questions come in about that, and if anything, it makes it more secure because then sites that require SSL certificates can actually use them, unlike before where they might default to non secure connections because the certificate was bad.

I have full signal power, but says cannot connect to App Store?

I have full signal power, but says cannot connect to App Store. I had put all of my icons in different folders to organize but took App Store out as troubleshoot.
Any help?

Are you trying to connect via wifi?
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Also try this - Turn Off your iPad. Then turn Off the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
 Cheers, Tom

Cannot connect to app store message keeps coming up on my iPad.

Cannot connect to app store message keeps coming up on my iPad. My connection is fine I am just unable to get apps help??

Hi, Claire916,
Okay, thanks for offering those helpful details
it's a brand new iPad;
you did the initial setup via Setup Assistant;
you are getting online via your home wi-fi network
Internet sites appear to be performing as expected;
you restored your "whole ipad"
New questions:
Regarding the last point (restoring your iPad), which option did you choose?
     a. Settings > General > Reset All Settings; OR
     b. Settings > General > Erase All Content and Settings.
Using the iTunes app on your iPad, are you able to purchase and download a song?
Using the iTunes application on your computer:
are you able to purchase and download a song?
are you able to purchase and install an iPad app?
Finally — for now, at least — let's be sure we've covered all the bases by double-checking that, unlikely as it is, no one has enabled a restriction against Installing Apps on your iPad.   Do this by looking in Settings > General > Restrictions.
Please don't become too frustrated with this bug. It is a fixable problem, and it will eventually be fixed for you. Nevertheless, if ever you feel impatient with the pace of help that I or someone else on this thread offers you, remember you can always make an appointment with the highly-trained and knowledgeable folks at your nearest Apple Store's Genius Bar.

Hi all. I have upgraded to 10.6.8 Snow Leopard on my Mac Pro but still cannot connect to App store to upgrade to Mountain Lion. Any advice?

Hi all, I have upgraded to 10.6.8 Snow leopard on my Mac Pro but still cannot connect to App store. I want to connect to upgrade to Mountain Lion but ony get the message "you are not connected to App store" or "Check your internet connections, error -52". My internet is working OK for everything else.Any advice?

Then I will have to assume a faulty installation.
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Mac OS X 10.6.8 Update Combo v1.1.

Cannot connect to App Store since 10.8.1

Hi there,
Brand new retina MBP, running 10.8.1 (updated via the app store).
Tried accessing the App Store after the update and I'm consistently rewarded with the frustrating error message 'Cannot connect to the App Store. An internet connection is required'. My internet connection is working and I'm posting on the computer in question (The only perculiar thing is that Diablo isn't letting me sign in either - it was working earlier, I don't know if thats related)
I've been searching online for a solution for a few hours now and I've read almost every thread in this forum on the topic, to no avail.
I've turned my firewall off
I don't have an anti-virus
My 'Allow Applications' is set to Mac App Store and identified developers
I've deleted cache's and plists
I've reset my machine multiple times
I've reset my router
I've reset safari and its caches
Changed MTU size
I've changed the class 3 certificates to always trust
I've changed the class 3 certificates to system defaults
I've enabled debug mode and reset the App store
This whole situation is super frustrating for a brand new computer, I'm hoping someone can help me out.

Hi,
I've done everything except erase and clean install. I've sent a note to Apple so we'll see what happens there. Here's a list of what I e done already:
steps:
Connected to App Store (via MacBook Air) running 10.6.8.
Upgraded to 10.8.2 via App Store.
I went to look for updates and I get the "can't connect,etc"
So I restored back to 10.6.8 time machine backup...and verified I could connect.
Tried to upgrade again: same result.
All other wifi connections appear normal and App Store browsing is fine except in updates area.
Steps I took to resolve:
Through terminal...activated the debug menu--reset app, cleared cache
Restarted -- no change
Created admin test user account
Verified that issue persists across users
Accessed App Store updates loads normally using a different MacBook Air (connected to same network) running 10.8.2
Repaired permissions on problem volume
Verified that no firewall or parental controls are blocking anything
Added alternate DNS entries -- no change
Restarted
I'm trying to avoid doing a clean install to obvious reasons. But sometimes that's what it takes.
Thanks

Ipod touch cannot connect to app store

My 5th gen ipod won't connect to the app store or itunes store. The prompt reads "cannot connect to app store."
I have done the following to troubleshoot but nothing is working:
- set date and time to automatic, confirmed correct time zone
- updated the software to ios 8.1.2
Wifi is working fine.
Any suggestions??

See the remaining items here:
Can't connect to the iTunes Store
Try when connected to another wifi network
Sign out and then back in in Settings>iTunes and App Store
Power off and then back on your router

Cannot connect to app store network connection lost

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